Glenfield Dental Surgery - Ratings and reviews
Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
Very helpful reception staff who arranged prompt appointment . Dentist listened and provided good advice and treatment
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 15 January 2024
Thank you very much for your positive feedback about our team here at Glenfield Dental!
Provided by Working Feedback
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 17 January 2024
Seen on time. Dentist was very thorough but a little rough with the mirror when moving it around gums. It was quite uncomfortable at times.
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 19 March 2024
Thank you for your review. We are sorry to hear that your appointment was uncomfortable and have passed your feedback to our clinical team. Please do not hesitate to let your dentist or hygienist know if, at any point, you feel discomfort or pain during your appointment and they will do their very best to help you feel more comfortable.
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Review titled My experience
Rated 5 stars out of 5
by Amrik O - Posted on 12 January 2024
Very good professional service by the hygenist. I have many fillings, missing teetth etc, the hygienist takes the necessary care and provides valuable advice at every visit.
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 15 January 2024
Thank you, Amrik for taking the time to leave this lovely review for our hygienist!
Provided by Working Feedback
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 22 January 2024
The treatment was good and the staff were friendly. However my appointment was 30 mins later than it was scheduled for.
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 19 March 2024
Thank you for your feedback. We are happy to hear that your treatment was good and that our team were friendly when you visited Glenfield Dental recently. However, we are very sorry that you were kept waiting for 30 minutes for your appointment and we would like the opportunity to look into this further for you. Please contact the practice directly at enquiries@glenfielddental.co.uk to enable us to investigate further. Many thanks!
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Review titled My experience
Rated 5 stars out of 5
by Margaret B - Posted on 18 January 2024
I am very pleased to say that i received very helpful and friendly treament from both my hygenist and dentist at your practice. Thank you for your valued service.
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 22 January 2024
Thank you so much, Margaret, for your lovely comments about the hygienist and dentist you saw at your recent visit to us.
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Claire W - Posted on 04 January 2024
My hygienist was super friendly, used my name, gave me clear explanations of the treatments she was giving. Made me feel relaxed. Thank you ?
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 10 January 2024
Thank you, Claire, for your great feedback about your hygienist!
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Linda K - Posted on 05 January 2024
Receptionist friendly remembered my name not been for over 6 months ! Kept me updated after appointment and whether the dentist was on time . Assistant to dentist polite and greeted me on journey to dentist room . Dentist ok all pleasant and professional thank you
Visited January 2024
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 10 January 2024
We really appreciate your lovely feedback about our team, Linda! Thank you very much for taking the time to leave this great review.
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Paul C - Posted on 02 January 2024
Excellent and pleasant on reception the hygienist is so polite friendly a knowledgeable and respectful A 5 star service.
Visited January 2024
Provided by Working Feedback
Glenfield Dental Surgery has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 19 December 2023
I had to wait more than 30 minutes as for some reason a downstairs room wasn’t free and I can’t do your stairs, which was not really ideal. Otherwise everything was fine
Visited December 2023
Provided by Working Feedback
Review titled Glenfield Dental Surgery
Replied on 04 January 2024
Thank you for your feedback. We are very sorry to hear that you were kept waiting for a downstairs surgery to become available. We do try our utmost to arrange the appointment books to allow our clinicians to swap to a downstairs surgery in a timely manner. Sometimes, appointments take a little longer than expected and this results in an unavoidable delay. We sincerely apologise for the lengthy delay you experienced, but we are happy to hear that everything was fine apart from this.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2023
Receptionists so lovely. Hygienist so gentle and considerate to my son this morning. This was his first time seeing a hygienist and he was anxious. Thank you so much for making his experience a great one and explaining each step of the process with him.
Visited December 2023
Provided by Working Feedback
Glenfield Dental Surgery has not yet replied.