First Dental - Ratings and reviews
Reviews
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Review titled Fantastic care
Rated 5 stars out of 5
by dean jones - Posted on 18 September 2023
Amazing experience as far as going to the dentist can be. Everything was explained to me and a treatment plan was put together. I had a wisdom tooth extracted and apart from the gum injection and some pressure it was painless. Fantastic staff and I have little fear of continuing my treatment plan at First Dental.
Visited September 2023
First Dental has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Miss Jayne Walsh - Posted on 28 November 2022
In very nervous and they are really good with me.very patient and lovely staff . Always gentle with any work being done and always checking asking if I'm ok whilst work being done.
Visited November 2022
First Dental has not yet replied.
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Review titled Extremely poor communication
Rated 2 stars out of 5
by Kate - Posted on 04 December 2022
I had to endure quite distressing treatments over 3 visits. At each visit, not one of the practitioners introduced themselves to me, or indeed make any attempt to put me at my ease. Even though they could clearly see that I was extremely anxious. A blow by blow commentary of what was happening was not necessary, however some preparation as to what was about to happen would have made the whole experience less stressful. For example loading a fair amount of a "putty" type substance into my mouth and then tutting at me because I had the audacity to gag was upsetting to say the least. If you'd told me what you were doing I may have coped a little better. The dentist and the Nurse then just sat there in total silence while I lay there wondering what on earth was happening. Neither of them explained what was happening. I assumed the "putty"was setting. Should I have to imagine what's going on? I'm a Nurse and have supported many patients through quite horrific and invasive procedures. I comfort and support them throughout. I constantly explain what's happening and although still upset and distressed they gain some comfort from just a few kind words. It means the world to them. They don't feel abandoned scared or alone. Good communication is so important. Compassion and kindness should come as standard I feel very let down by the service I have received and shall be voting with my feet.
Visited October 2022
First Dental has not yet replied.
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Review titled Caring
Rated 5 stars out of 5
by Jenny taylor - Posted on 13 June 2022
If your nervous patient, this practice are fabulous, take things slowly, very calming, explaining everything as they go.
Visited June 2022
First Dental has not yet replied.
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Review titled A credit to their profession
Rated 5 stars out of 5
by Paul Griffiths - Posted on 20 January 2023
I first went in May 2022 as my face had swollen due to a bad tooth getting infected they referred me to new Cross after a week in hospital I returned to the dentist who has treated me since I'm extremely pleased with the treatment I've been having both the dentist and nurse have done excellent job and took into account my biggest fear having needles booked in for my next check up in 6 months thank you first dental
Visited May 2022
First Dental has not yet replied.