Dr Desmond & Associates - Ratings and reviews
Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2023
Immediate response to my appointment request and an immediate call from a doctor at the surgery who listened and is treating my symptoms
Visited July 2023
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 15 July 2023
Thank you so much for reviewing your recent experience and interaction with us at Newport Pagnell Dental. We value and appreciate your feedback and the great 5* rating. Thank you
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Review titled My experience
Rated 5 stars out of 5
by Tony W - Posted on 11 July 2023
On time, spotless and highly professional. Both the dental surgeon and her assistant were friendly, highly efficient and empathetic. Makes a massive difference to what can be a nervous occasion.
Visited July 2023
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 15 July 2023
Hello Tony We just wanted to say thank you for your lovely feedback on your recent experience at Newport Pagnell Dental. We appreciate your 5* rating and we are delighted we helped eliminate any nerves or anxiety you had prior to coming to see us. Thanks so much for sharing your experience.
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Review titled My experience
Rated 4 stars out of 5
by Sarah H - Posted on 24 October 2022
Pain free good treatment . The treatment was incredibly expensive, I was not expecting to pay so much for fillings, I always believed I was an nhs patient it have I been moved to being private without my knowledge?
Visited October 2022
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 25 October 2022
Hi Sarah Thank you for your feedback and for letting us know that you had a good experience here at Newport Pagnell Dental. We can confirm that you were previously an NHS Patient with us back in the days when we had an NHS Contract. However we converted from an NHS to a Private Practice in 2004, so you have actually been a private patient with us since April 2004 and have been paying for your check-ups and treatment since this date. We are sorry if you found our treatment fees expensive on this occasion. This information would have been conveyed to you by the Dentist and a documented treatment plan and estimate given to you before you booked appointments for the treatment. We follow this process to ensure patients are fully informed before they consent to go ahead with any treatment. If you feel this process was not adhered to, please do get back in touch to let us now so that we can discuss this with your Dentist. We do also want to reassure you that we are doing all we can to keep our fees as low as we possibly can, without compromising the quality of our treatments and the materials we use. This is very challenging given inflation and the price increases we are all feeling all around us but something we will do our best to stave off for as long as we possibly can to help our patients. Thank you again Sarah for taking the time to review your experience at Newport Pagnell Dental, we really do value and appreciate your feedback.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 July 2022
Dentist was knowledgeable and took time to explain and make recommendations. Reception staff efficient and friendly.
Visited July 2022
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 06 August 2022
Thank you for rating your recent experience at Newport Pagnell Dental Clinic 5*. Thank you for taking the time to write your review - We value patient feedback and are delighted to hear you found our team patient, caring and informative.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 03 July 2022
The dentist was very kind and explained everything she was going to do to my son before she did it. He was nervous as he’d never had any treatment before - only check ups. It really help put him at ease.
Visited July 2022
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 06 August 2022
Thank you for your lovey review and 5* rating We are delighted we helped settle any anxiety your son had about the Dentist and look forward to seeing him for his next visit
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Review titled My experience
Rated 5 stars out of 5
by Diane M - Posted on 25 June 2022
Welcoming explained what was going to be done. Very professionable. Was a nervous patient not anymore.
Visited June 2022
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 28 June 2022
Thank you for your review and 5* rating Diane - we are so happy to hear we've helped you overcome your dental nerves, that's excellent.
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Review titled My experience
Rated 5 stars out of 5
by Michelle T - Posted on 22 May 2022
I was quite nervous having had the same dentist for many years, however, Dr Islam couldn't have been nicer. Such a lovely friendly man he made me feel at ease very quickly.
Visited May 2022
Provided by Working Feedback
Review titled Dr Desmond & Associates
Replied on 17 June 2022
Thank you for taking the time to review your recent experience at Newport Pagnell Dental Michelle. We love a review from a nervous patient because your feedback helps to reassure others who may be feeling a little anxious about an up and coming dental appointment, so thank you so much. We will be sure to share your feedback with Dr Islam too