Down Town Dental Clinic - Ratings and reviews
Reviews
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Review titled Great service
Rated 5 stars out of 5
by Ryan - Posted on 24 July 2023
Got my treatment within a month. Nice people that help. the workers were nice and helped me putting on my twin blocks.
Visited July 2023
Review titled Down Town Dental Clinic
Replied on 02 August 2023
Dear Ryan, Thank you very much for your review. We are here to help all our lovely patients and we appreciate when patients think about us. See you soon! Viviana Practice Manager The Dental Abode
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Review titled Fantastic care, great outcome - thank you so much!
Rated 5 stars out of 5
by Maria Padilla Machin - Posted on 23 May 2023
Really efficient process but done w great patience. Got my braces off a year early and appointments were made quickly and with little hassle. Great staff working there and stress free experience. Super duper !
Visited May 2023
Down Town Dental Clinic has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Laura Mills - Posted on 03 May 2023
The dentist was fantastic and really helped my son with his braces, she quickly sought the best treatment and reassured my son who was a bit anxious.
Visited May 2023
Review titled Down Town Dental Clinic
Replied on 03 May 2023
Good afternoon Ms Mills, Many thanks for your kind words, this has been shared with the team and we are thrilled you have been happy with the service. As always we invite complaints, compliments and comments so that we may improve our service for other users. Kind regards Down Town Dental Clinic
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Review titled Excellent Dental Practice
Rated 5 stars out of 5
by Lisa Deal - Posted on 28 March 2023
My daughter had her braces fitted at Down Town Dental and results are amazing really pleased with how her teeth look. Staff are all so professional and friendly would definitely recommend this surgery.
Visited March 2023
Review titled Down Town Dental Clinic
Replied on 28 March 2023
Good afternoon Mrs Deal, Thank you for your kind review, your words are greatly appreciated. We are so glad that you are both happy with the results of your daughter’s treatment. Your daughter has done a brilliant job of keeping up her hard work which in turn helps us produce the desired end results together. As we strive to continually improve our service for all our users any feedback, good, bad, or indifferent, is used as a learning tool so that we may; learn from our mistakes and focus on area’s that need improvement or use compliments to invigorate the team and understand that we are moving in the right direction. Your comments will be passed on to the team who I am sure will be delighted to hear from another satisfied customer. Thank you again. Miss Rebecca Hammond Practice Manager.
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Review titled Fabulous practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2023
Downtown have been absolutely brilliant from start to finish. Appointments always on time, lovely reception staff, knowledgeable and professional orthodontists. We have been really happy with the results. My son had his retainer fitted today so we are nearing the end of his treatment but I would definitely recommend this practice for anyone looking for a fabulous orthodontist. The reception has also recently had a refurb and looks brilliant and very welcoming.
Visited March 2023
Review titled Down Town Dental Clinic
Replied on 29 March 2023
Dear patient, We thank you for your outstanding review, what a fantastic compliment. We are all so pleased you, and your son, have both been happy with the treatment received. As always we use comments, complaints & compliments to further our learning so that we may improve our service for others. I will be sure to let the team know that we have such a glowing review :) And thank you for the comments regarding the waiting room, the whole practice will undergo a full refurbishment later in the year, which we are all very excited about. Many thanks again, Miss Rebecca Hammond Practice Manager