Dentalcare Langley - Ratings and reviews
Reviews
-
Review titled Supportive Practice
Rated 5 stars out of 5
by PRATIK TAPATI BOSE - Posted on 04 February 2024
Supportive Practice as they ensured to send reminder to book appointment. The check up was efficiently and professionally done.
Visited December 2023
Dentalcare Langley has not yet replied.
-
Review titled 5 star practice
Rated 5 stars out of 5
by Mandy28 - Posted on 01 August 2023
I have been a patient of this of this dental practice for many years. The surgery itself is light, airy, modern and very welcoming. The staff at the reception are always quick to help and greet me with a warm greeting that feels genuine. The waiting area is large and spacious with comfortable seating and air conditioning. Wait times are usually minimal and again the dentist or nurse calling patients through is friendly, warm and welcoming. I overcame my fear of dentistry at this practice as everything is explained well and great care taken to put a worried mind at rest. I also had a fear of needles and injections but knowing I can have numbing cream beforehand helped a great deal. My latest visit was a check up only and I didn’t need further treatment on this occasion but I was given lengthy instruction and demonstration on how to better clean my teeth and care for my gums long term which was informative and helpful. After my appointment the payment process was quick and I was able to book my next routine appointment at a time that suited me in 6 months time. I received an appointment card and a text with my appointment details and at least one reminder text will be sent out nearer the time
Visited July 2023
Review titled Dentalcare Langley
Replied on 01 August 2023
Dear Mandy, Thank you so much for your wonderful review. We are very pleased to hear we have been able to help with your concerns at visiting the dentist. Our team looks forward to seeing you again for your next appointment. Kind regards, Charlotte Lathwell Practice Manager Dentalcare Langley
-
Review titled Extraction and hygiene
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
From the beginning this dental surgery has been so lovely and friendly. Each appointment has been met with helpful staff and caring too. The dentist is so good at what he does. My son needed braces and he was very kind and helpful in his advice through out the process. The extraction of my son's tooth was down very skillfully, my son came away absolutely fine. The extraction was straightforward and my son was fine too. Afterwards the dentist told my son what he had to do and gave him all the necessary information. My son was happy I was worried about the extraction but put at ease when they both came out onto the waiting room just fine. I recommend this surgery based o the service and approach they have towards my kiddos teeth health. They have been nothing but outstanding. Thank you guys!!!
Visited June 2023
Review titled Dentalcare Langley
Replied on 01 August 2023
Dear patient, Thank you so much for your review. We ate Dentalcare Langley are extremely pleased to hear your experience with us is always positive. We look forward to seeing your son and yourself soon. Kind regards, Charlotte Lathwell Practice Manager Dentalcare Langley
-
Review titled Very friendly and caring
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2023
I'm terrified of the dentist but after being in so much pain I finally made an appointment. The receptionist must have known I was nervous and was really kind. The dentist took her time and explained everything to me and made the whole time a lot easier. Thank you
Visited April 2023
Review titled Dentalcare Langley
Replied on 22 May 2023
Dear Patient, Thank you so much for your kind words. I am very pleased our Receptionists and your Dentist, worked to ensure your patient journey was as stress free as possible. We at Dentalcare Langley very much look forward to seeing you again at your next check-up. Kind regards Practice Manager
-
Review titled Very good practice
Rated 4 stars out of 5
by Mrs Phyllis Daniel - Posted on 27 April 2023
Excellent treatment from a very polite staff. I had an examination of my mouth and teeth as I have lost my sense of taste. After some treatment done to my teeth I have been told to report back in about three months time.
Visited April 2023
Review titled Dentalcare Langley
Replied on 22 May 2023
Dear Mrs Daniel, Thank you for your positive review. I am extremely pleased you had a good experience at our Dentalcare Langley. We very much look forward to seeing you again for your next visit. In the meantime, please do not hesitate to contact us if you have any questions. Kind regards, Practice Manager
-
Review titled Emergency help
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2023
Had a problem with a broken tooth, rang Monday morning, didn't have to wait forever for a reply, got an appointment the same day Apologies offered for making me wait a bit- as the surgery was a bit busy, but he fixed my tooth, didn't make me feel bad that i hadn't been to the dentist for a while due to being ill last year and assured me that a check up would be a good idea and he would like me to be on his books.
Visited January 2023
Review titled Dentalcare Langley
Replied on 31 January 2023
Hi, Thank you so much for your lovely feedback, we are very pleased that the dentist was able to see you and fix your tooth so quickly! We look forward to welcoming you back in the surgery tomorrow! Dentalcare Langley Reception Team
-
Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 24 January 2023
My filling has come out, so I have to had a new put in. The dentist was quick and kind, always checked with me if Im ok. The procedure was nearly paintless due to her skill.
Visited January 2023
Review titled Dentalcare Langley
Replied on 27 January 2023
Thank you very much for your nice feedback, We are very happy to hear about your positive experience. We are always aiming to provide a good service for our patients. Kind regards, Dentalcare Team
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
Very professional and friendly staff. My hygienist and check up appt carried out on time and throughly. As a previously nervous patient, i have no hesitation in recommending them.
Visited December 2022
Review titled Dentalcare Langley
Replied on 27 January 2023
Thank you very much for your nice feedback, We are very happy to hear about your positive experience. We are always aiming to provide a good service for our patients. Kind regards, Dentalcare Team
-
Review titled Good dentist
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2022
Reception staff are always professional but very busy. The dentists always offer good advice regarding taking care of your teeth. They are very busy but you can normally get an appointment within a few weeks.
Visited October 2022
Review titled Dentalcare Langley
Replied on 27 January 2023
Thank you very much for your nice feedback, We are very happy to hear about your positive experience. We are always aiming to provide a good service for our patients. Kind regards, Dentalcare Team
-
Review titled Good service
Rated 5 stars out of 5
by Keith Evans - Posted on 15 August 2022
Polite staff and very helpful. Only give treatment if necessary and no unnecessary exploration work to create issues in future
Visited August 2022
Review titled Dentalcare Langley
Replied on 22 May 2023
Good morning, Thank you so much for your kind review. We are working hard to continuously improve the service we provide to all our patients. We at Dentalcare Langley, very much look forward to seeing you again. Kind regards, Practice Manager Dentalcare Langley