Damira Wellum House Dental Practice - Ratings and reviews
Reviews
-
Review titled Can you believe the wait.
Rated 3 stars out of 5
by Anonymous - Posted on 10 May 2024
My wife doesn't want me to leave this review,she had an emergency appointment after chipping her tooth,(happen Tuesday 6pm web said open to 7.30 rang for 23 then17 mins no answer)had exray and advised best option was to have a crown fitted, went to reception to book appointments there lies the rub 1st appointment is for 76 days away that's right 11 weeks away with a tooth is sensitive tooth no hot or cold or anything hard. Is this result of a 2 tier NHS system.
Visited May 2024
Review titled Damira Wellum House Dental Practice
Replied on 15 May 2024
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Wellum House practice. We take negative feedback very seriously (however as this is an anonymous review/however as you have not left your surname) we are currently unable to investigate this further. Should you wish to discuss this further, please contact the Practice Manager on wellumhouse@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
needed an emergency nhs appointment and they squeezed me in and they was lovely dentists and receptionist was amazing too
Visited February 2024
Review titled Damira Wellum House Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Great dentists
Rated 5 stars out of 5
by Mike B. - Posted on 07 February 2024
Very busy practice but dental team are fantastic. Very communicative and understanding, full transparency and helping to explain everything. Very grateful when having a course of practice. Dental hygienist also excellent.
Visited February 2024
Review titled Damira Wellum House Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review and for your kind feedback, Mike. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Brilliant service
Rated 5 stars out of 5
by Roger - Posted on 07 February 2024
Just had painless extraction within 10 days of check up. Wellum house continue to offer excellent service and highly professional dentistry. Highly recommended.
Visited February 2024
Review titled Damira Wellum House Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Service
Rated 4 stars out of 5
by Anonymous - Posted on 03 February 2024
The staff with whom I came in contact were approachable, courteous, informative and diligent. I was made to feel welcome and my custom appreciated.
Visited February 2024
Review titled Damira Wellum House Dental Practice
Replied on 14 February 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Local Dentist
Rated 5 stars out of 5
by Martin Brady - Posted on 09 February 2024
I transferred from my previous dentist in Newbury and my recent experiences at this dental practice have all been positive. My dental treatment was discussed thoroughly before commencement and carried out expeditiously without delay.
Visited February 2024
Review titled Damira Wellum House Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review and for your kind feedback, Martin. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Lovely practice
Rated 5 stars out of 5
by Janet Atkins - Posted on 04 January 2024
All staff from receptionist's, dentists, hygienist , dental nurses are all very professional, and give confidence if needed. Always try to keep to appointment time, although due to unforeseen circumstances this can’t always be. I am so pleased I found Demira Wellum Dental Practice.
Visited January 2024
Review titled Damira Wellum House Dental Practice
Replied on 10 January 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Great practice
Rated 5 stars out of 5
by K Bobek - Posted on 18 December 2023
I highly recommend this practice. My dentist is very gentle and considerate. I used to be petrified of going to a dentist surgery .Now, it’s not a problem. Thank you for everything you do.
Visited December 2023
Review titled Damira Wellum House Dental Practice
Replied on 20 December 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Wellum House practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
-
Review titled Receptionist are only nice once’s
Rated 2 stars out of 5
by Anonymous - Posted on 26 June 2023
Really worrying I’ve been to this practice no longer then 3 months They have treated my children badly I’ve got a awful infection 4 weeks later my tooth / socket isn’t healing they treated me with no respect and the attitude from the dentists are shocking I will never have treatment there again
Visited June 2023
Review titled Damira Wellum House Dental Practice
Replied on 27 June 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Wellum House practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on wellumhouse@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
-
Review titled Always blame the patient
Rated 1 star out of 5
by Anonymous - Posted on 06 May 2023
My partner and I had booked back-to-back appointments with the same dentist today. My appointment over-ran by 15 minutes, and my partner was looking after our dependent in the car. When I was finished, my partner went to reception and was told that he could not be seen because he was “ late for his appointment!” The dentist refused to see him, despite the fact that I had left the room less than 2 minutes before. Absolutely appalling service - they clearly overbook the appointments and rely on people “being late”. Very disappointed.
Visited May 2023
Review titled Damira Wellum House Dental Practice
Replied on 10 May 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Wellum House practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on wellumhouse@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios