Crawcrook Dental Practice - Ratings and reviews
Reviews
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Review titled Great practice very friendly
Rated 5 stars out of 5
by Michael Adamson - Posted on 02 June 2023
Very friendly professional service I was seen very quickly having suffered from tooth pain every person from walking through the door put me at ease
Visited May 2023
Crawcrook Dental Practice has not yet replied.
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Review titled Very welcoming
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2023
I attended the practice very recently and was very happy with the service I got. From walking through the door, to leaving. I found all the staff very welcoming and to have good mannerisms. Friendly and easy to talk to. While waiting to be seen by my dentist I over heard the reception staff making phone call reminders for up coming appointments, I would say they had really good phone manner and were very polite. All the staff I had seen on this day were very professional, I felt very comfortable and confident with my care. Very good service every time. Would definitely recommend 10/10!
Visited March 2023
Crawcrook Dental Practice has not yet replied.
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Review titled Unpleasant experience
Rated 1 star out of 5
by Anonymous - Posted on 08 March 2023
Had to see a dentist not known to me as mine is booked for months.New dentist seemed in s hurry and had no customer skills.Very condescending about my teeth that the same practice has maintained for 30 years.Apparently they’re a mess.Shouted at my son for spitting after a clean.Apparently not done because of covid .I cried when I came out .Very unpleasant,upsetting experience
Visited March 2023
Crawcrook Dental Practice has not yet replied.
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Review titled Avoid like the plague!!
Rated 1 star out of 5
by Anonymous - Posted on 10 February 2023
Very rude and unorganised reception staff. No appointment reminders sent and I was basically told “well they’ve been sent”!! It’s a shame that the receptionists are so incompetent as the dentist was the total opposite. Needless to say I have registered my family with another dentist.
Visited February 2023
Crawcrook Dental Practice has not yet replied.
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Review titled Reception staff have no manners
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2023
When I entered the surgery, there were 3 members of staff sat gossiping, one was even sat on top of the front desk, and neither stopped their conversations to speak to me, I was stood there like a bit of a lemon waiting for them to finish their chatting, and I was not even greeted with "hello" when I approached the desk but with "what's your name?" - When I confirmed my name I was just asked to sign a bit of paper, with no manners. As I sat in the waiting area, I could over hear the staff gossiping about another member of staff, negatively, and even started whispering. I found the manners of the reception staff very poor, very unwelcoming and very unprofessional.
Visited February 2023
Crawcrook Dental Practice has not yet replied.