College Road Dental Practice - Ratings and reviews
Reviews
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Review titled My experience
Rated 5 stars out of 5
by Gus E - Posted on 18 January 2024
The dentist lady is very kind and explained the steps really well, took her time and was very gentle no pain. Thank you
Visited January 2024
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College Road Dental Practice has not yet replied.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
The dentist and her assistant were very polite and after checking my teeth informed me in detail what I needed to do to maintain my teeth and help with a gum infection and rebooked me to see her in 3 months but if the infection got worse to return sooner
Visited January 2024
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College Road Dental Practice has not yet replied.
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Review titled Your recent appointment ( Hygienist )
Rated 5 stars out of 5
by Martin H - Posted on 13 December 2023
This was my 2nd appointment with Whitney and it was once again a first class experience. Whitney made me feel very comfortable and relaxed about my worrying problem and absolutely everything possible was fully explained to me prior too... and during the treatment. Nothing was too much trouble and Whitney's skill, professionalism, care and compassion was superb. If you couple this experience with the professionalism of the team on reception, you have all the ingredients for a fantastic Dental Surgery.
Visited December 2023
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College Road Dental Practice has not yet replied.
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Review titled Recent Experience
Rated 5 stars out of 5
by Julie E - Posted on 20 November 2023
Hardep was so kind and patient I an a nervous he made me feel so at ease . I had a wisdom tooth removed and I honestly didn’t feel a thing . The aftercare was brilliant no one rushed me I felt comfortable waiting until I felt ready to move .
Visited November 2023
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College Road Dental Practice has not yet replied.
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Review titled Your recent appointment24/10/23 @ 11:20
Rated 5 stars out of 5
by Penny R - Posted on 24 October 2023
Pleasantly welcomed by reception staff. Directed to waiting area. Collected by the dentist and shown to treatment room. All procedures carefully explained to me. A thorough examination. A discussion about further treatment required. Wished a good day. Receptionist very helpful with booking future appointments and explaining about payment procedures. Overall, an excellent service
Visited October 2023
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College Road Dental Practice has not yet replied.
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Review titled Tuesday 17th October
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2023
I am a very nervous dental patient, after a bad childhood experience. All staff very pleasant in a calm environment, which helps me enormously.
Visited October 2023
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College Road Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2023
Polite receptionist, always helpful with facilitating appointments. Dentist comprehensive in explaining the dental conditions any issues and treatments . Good competencies all round.
Visited September 2023
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College Road Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2023
We had a mix up with the timings of our appointments so ended up being slightly late, but they were very accommodating and still saw all of us.
Visited September 2023
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College Road Dental Practice has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Wendy M - Posted on 09 August 2023
Reception staff always very friendly and helpful. Dentist and assistant always put me at my ease as I’m a nervous patient. Always very chatty, friendly and reassuring.
Visited August 2023
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College Road Dental Practice has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Jessica A - Posted on 09 August 2023
Unfortunately my appointment couldn’t go ahead as I wasn’t able to bring my double pushchair into the practise the door wasn’t wide enough. As far as I am aware double pushchairs are standard size and smaller than wheelchair. I have two disabled children and my time is very limited when I can attend any appointments without them. I did attempt my appointment with the help of a member of the reception team by carrying my children in and leaving my pushchair outside. However my daughter got too upset after she had to get out of the pushchair so we were unable to continue the appointment
Visited August 2023
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Review titled College Road Dental Practice
Replied on 11 September 2023
Dear Jessica, Thank you for your feedback. We are really sorry to hear your appointment could not run as smoothly as both you and we would have liked. The current ramp and porch extension was added to the practice a number of years ago, we do have a number of patients who use the door way with mobility scooters and wheelchairs who have no issues with the door way. However we have noticed a small number of issues with side by side double pushchairs, especially where the wheel placements are extra width to the side of the frame. We do our best to try and help our patients with any circumstances we can, and I am pleased that members of the team did try to assist you with your appointment. We are continually trying to improve the practice and we do take all patients feedback into consideration. If you wish to discuss this further I will be more than happy to try and work to find a solution that may work for you and your family in future appointments. Kind regards Laura-Practice Manager
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