Clearly Orthodontics - Ratings and reviews
Reviews
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Review titled Lack of communication
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
Lack of communication, started of well but then went completely downhill. Paid almost £4000 and feels like I've got nothing out of it. The last few months before I gave up there was zero contact to check how i was getting along and the treatment, they were just uninterested.
Visited January 2024
Review titled Clearly Orthodontics
Replied on 13 March 2024
Hello So sorry to hear about your experience with Clearly Orthodontics, Please call the practice and ask to speak to the manager We would like to resolve the matter Thank you
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Review titled Avoid! !!!
Rated 1 star out of 5
by Anonymous - Posted on 07 March 2024
The owner of the practice is extremely rude and patronising. I was made to feel worthless and upset because I wasn’t happy at the end of my Invisalign treatment. She made me feel stupid!! They are good at taking your money but their customer service/care is terrible. I would strongly suggest going elsewhere! I wish I had!!!!!!
Visited October 2023
Review titled Clearly Orthodontics
Replied on 13 March 2024
Hello So sorry to hear about your experience with Clearly Orthodontics, Please call the practice and ask to speak to the manager We would like to resolve the matter Thank you
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Review titled Extremely rude
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2023
I was referred to this practice and attended today with my son. I was appalled at how rude this orthodontist was she was very abrupt and short with me and my son. We had photographs taken first, then sent back out to sign forms. We were then called back in for an xray. She then read the email from the dentist referral and said she couldn't do anything and we didn't qualify for braces. Asked us to wait outside again whilst she produced a letter to give that we had to deliver to our dentist - why this couldn't be posted or emailed, I don't know. It was like a production line. She was so abrupt with my 12 yr old son and kept snapping orders at him to open his mouth and bite on the groove. I have never had experienced anyone in this line of work to be like this and wouldn't return there. Considering we were new patients you would think she would have been more polite.
Visited April 2023
Review titled Clearly Orthodontics
Replied on 13 March 2024
Hello So sorry to hear about your experience with Clearly Orthodontics, Please call the practice and ask to speak to the manager We would like to resolve the matter Thank you
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Review titled Rude.. Hate This Place..
Rated 1 star out of 5
by Anonymous - Posted on 30 September 2022
Initial consultation - discussed Invisalign which had to be both top & bottom due to bite as I only wanted top straightening.. Was told my teeth would then be filed and would do composite bonding to build a couple of teeth up.. The braces were uncomfortable and not fitting right which I kept on about and finally a new set were ordered.. I’ve now been told to go back to my own dentist and pay for composite bonding.. There is no care for my bottom teeth at all.. It’s like give me your money and let’s get you out.. She asks me if my teeth are straight.. She’s the professional not me.. A friend recommended me to this place who was in mid treatment.. At end of her treatment she said she was appalled by the service and they were rushing here and promised free teeth cleaning to then say no that wasn’t part of deal.. They lie at the consultation and promise you alot but deliver nothing.. She’s so condescending and complete agree with the reviews above..
Visited September 2022
Review titled Clearly Orthodontics
Replied on 25 October 2022
I believe we have discussed this with you few times to clarify the situation. We’re sorry if you still feel this way. Please call us if you would like further clarification on 01162100205. Thank you.