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City Health Care Partnership CIC - Ratings and reviews

Reviews

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  1. Review titled Let's Talk - more a case of Let's Not Talk!

    Rated 1 star out of 5

    by M Bradshaw - Posted on 11 August 2022

    I have spent the past month trying to get in touch with the Let's talk counselling service in Hull. I have registered online more. I have 'phoned them numerous times. Even after a month no-one from let's talk has come back to me. I feel completely ignored and abandoned by them. I cannot access the counselling I am entitled to. Why are Let's Talking ignoring me? Let's Talk should be renamed, 'Let's Not Talk.' I'm considering contacting the CQC.

    Visited July 2022

    Report as unsuitable

    Review titled City Health Care Partnership CIC

    Replied on 15 August 2022

    Dear M Bradshaw, we are really sorry to hear that you are unhappy with the service you received from Let's Talk. Please get in touch with our Customer Care team by emailing chcp.customercare@nhs.net or calling 01482 347627 to let them know what's happened so we can look into it and try and sort things out. Thank you so much for taking the time to leave feedback.

    Report as unsuitable