Chipping Norton Dental Practice - Ratings and reviews
Reviews
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
I was seen as an emergency and was very satisfied with treatment received Thank you to your team appt made very quickly and seen on time
Visited April 2024
Review titled Chipping Norton Dental Practice
Replied on 17 April 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
Superb root canal treatment undertaken in February 2024 Very quick and very professional Highly recomended
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review and for your kind feedback/recommendation. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Long wait for appointment
Rated 3 stars out of 5
by Anonymous - Posted on 19 February 2024
I had to wait nearly an hour for a check up. It would have been helpful to know that the dentist was running so far behind when I checked in, as I could have gone and done some errands rather than waiting all that time in the waiting room.
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Chipping Norton practice. We understand that your time is valuable so we would like to apologise for the delay to your appointment, and the inconvenience this may have caused. Unfortunately, appointments may sometimes run behind. This is due to the nature of dentistry. There are times where there may be dental emergencies that have to take priority, or appointments that overrun. Should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2024
The staff were helpful and polite The dentist and hygienist were pleasant and took great care The whole experience of seeing both professionals was good
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 14 February 2024
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Lovely informative dentist
Rated 5 stars out of 5
by Robina Wickens - Posted on 08 February 2024
The lady was very helpful and informative. She was extremely pleasant and knowledgeable. She took time and didn’t rush anything.
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review and for your kind feedback, Robina. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Long waiting times
Rated 4 stars out of 5
by Anonymous - Posted on 08 February 2024
I took up an on the day cancellation appointment for my 3 year old. We arrived in good time, 10 mins early to fill forms out etc. all in all we waited 50 mins to be seen! Not easy with keeping a 3 year old entertained. I would have appreciated an apology, or notified of a long wait, especially as I had been called to fulfill an appointment. The receptionist I spoke to was not very forthcoming.
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 21 February 2024
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Chipping Norton practice. We understand that your time is valuable so we would like to apologise for the delay to your appointment, and the inconvenience this may have caused. Unfortunately, appointments may sometimes run behind. This is due to the nature of dentistry. There are times where there may be dental emergencies that have to take priority, or appointments that overrun. Should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
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Review titled Excellent Care
Rated 5 stars out of 5
by Phil Rose - Posted on 02 February 2024
Attended the practice for a check up, received excellent care and was made to feel at ease by the dentist who is new to the practice. Excellent, thank you.
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 07 February 2024
Thank you for taking the time to leave us a review and for your kind feedback, Phil. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Poorly fitting dentures
Rated 2 stars out of 5
by Anonymous - Posted on 14 February 2024
Had dentures fitted in Jan 2023, after an extraction in 2022. They broke in Aug 2023. Since then my dentist left the practice and I've had been provided with 2 replacement sets, by different dentists, which didn't fit and couldn't be filed down sufficiently to 'make them fit'. So, I am now going through the whole process again! I don't know why the practice is having these problems, could it be in the manufacturing process? Reception staff appear very good at coping with various situations, as they arise.
Visited February 2024
Review titled Chipping Norton Dental Practice
Replied on 28 February 2024
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Chipping Norton practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Slightly improved
Rated 1 star out of 5
by Anonymous - Posted on 18 January 2024
Reception staff seem to have improved recently ie they are picking up the phone and seem polite and efficient but getting an nhs appt quickly seems to depend on who you speak to still. The practice seems very money orientated.
Visited January 2024
Review titled Chipping Norton Dental Practice
Replied on 24 January 2024
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one. We hope we are able to help again in the future. We appreciate your feedback, should you wish to discuss this further, please contact the Practice Manager on chippingnorton@damiradental.co.uk. Damira Dental Studios
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Review titled Usual kind attention to detail
Rated 5 stars out of 5
by Ruth Wright - Posted on 06 November 2023
Seen reasonably promptly and dealt with with professionalism and care. The dentist always makes a good attempt to explain what's going on and asks if I have any questions about my treatment.
Visited November 2023
Review titled Chipping Norton Dental Practice
Replied on 08 November 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Chipping Norton practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios