Chester Dental Clinic - Ratings and reviews
Reviews
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Review titled Marvellous practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2024
A welcoming practice, from the reception, dental nurse and dentist. At times I can be a nervous patient and all this put me at ease. The dental work I had done was done with attention to detail and means I can smile again . Thank you so much.
Visited March 2024
Chester Dental Clinic has not yet replied.
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Review titled Cancelled cancelled x 4
Rated 1 star out of 5
by Anonymous - Posted on 06 March 2024
Something not quite right about this practice, taking on nhs but cancel on the day at 8am. 4 times now, dentist always sick on these days?? Avoid! Nervous patients please avoid, it causes way to much stress and panic building up to be told dentist is sick, but then on leave next week! So when exactly do we get seen. He seems to only get sick or had to travel from Leeds? Something very fishy and is being reported. Avoid at all costs.
Visited February 2024
Chester Dental Clinic has not yet replied.
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Review titled Very poor and insensitive communication
Rated 2 stars out of 5
by Anonymous - Posted on 20 November 2023
After cancelling mine and my children's appointments repeatedly for year and half (due to recruitment problems) and being unable to rebook, I eventually moved practices in mid 2022. Chester Dental have continued to contact me via text and cold calling to offer treatments. My eldest child died tragically and unexpectedly this year and I am now a bereaved parent. Despite asking twice (once by phone, once by email) to be removed from their records, and explaining that we are bereaved in my email, the practice never acknowledged my email, and continue to text me advertising treatments and using my deceased child's name. It is deeply unprofessional and insensitive.
Visited October 2023
Chester Dental Clinic has not yet replied.
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Review titled Makes Me Smile
Rated 5 stars out of 5
by Edward Jones - Posted on 01 September 2023
I love this little dental practice . Been using it for last 15 years . Incredibly helpful, friendly and professional staff . They have always given me the best quality treatment . Very caring , very thoughtful . I could not, recommend this dental practice, highly enough . Absolutely excellent .
Visited September 2023
Chester Dental Clinic has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Adele - Posted on 05 July 2023
Had an appointment today. Lovey dentist and Receptionist was lovely and friendly and helpful in any questions I had.
Visited July 2023
Chester Dental Clinic has not yet replied.
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Review titled Awful Practice
Rated 1 star out of 5
by Anonymous - Posted on 02 March 2023
Seen 3 different practitioners since last October, paid every time when i have arrived, still not had treatment i originally went for. Had two appointments changed and twice sat in the waiting room for over an hour of the appointment time i was given. Went to have a tooth extraction after waiting months and then told they are not willing to see me until i pay an outstanding £30 from 2018 i told them i do not owe any money only to be told the receptionist at the time had charged me the wrong price. No letter sent with any mention of this and no mention of this the past 5 times i have been for treatment and paid. Disgusting
Visited March 2023
Chester Dental Clinic has not yet replied.