Ratings and reviews
Reviews
-
Review titled Staff were extremely impolite and rude!
Rated 1 star out of 5
by Nikodem - Posted on 23 January 2024
Horrible experience! We booked in for my son's appointment and sat down for just a normal checkup. We were waiting for 1 hour and everyone else was called in. Once we asked what was going on they told us the system unmarked us. The reception team were extremely impolite and rude by telling us "Okay! we're sorry alright? The system keeps marking you as not here! Just wait like 10 minutes." We waited the 10 minutes and we were running late for my daughter's swimming lessons and decided we are going to rebook the appointment for another day.
Visited January 2024
Bupa Dental Care, Luton has not yet replied.
-
Review titled Best Dental practice, kind and polite staff
Rated 5 stars out of 5
by Mark - Posted on 08 June 2022
I called up dentist regarding wisdom tooth pain and I was seen the same day. Anytime I call them the staff are very polite and compassionate when dealing with patient concerns. Mark Crawford
Visited May 2022
Bupa Dental Care, Luton has not yet replied.