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Brecknock Dental - Ratings and reviews

Reviews

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  1. Review titled Abrupt Treatment

    Rated 1 star out of 5

    by Anonymous - Posted on 11 April 2023

    Visited today following an emergency referral by 111.On arrival, was asked to pay upfront, then met with an unfriendly dentist, who spoke to me without giving me eye contact. I was spoken to in an abrupt manner all through process, asked if I wanted an extraction or treatment. I felt very rushed as they were keen on getting it over and done with. Even when I asked questions was given a curt reply. The whole procedure was rushed and was informed to go to my dentist if I needed any more clarifications. I asked why I was treated in that manner after the procedure. I was given a non challant response and the door was opened for me to leave and closed straight after . It was such an unpleasant feeling. This might be due to me being an NHS patient . All the same , I would not recommend this place . A lack of empathy throughout the procedure, I was not made to feel relaxed. Customer satisfaction level is zero for me.

    Visited April 2023

    Report as unsuitable

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