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Alexander House - Ratings and reviews

Reviews

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  1. Review titled very methodic for running general check

    Rated 2 stars out of 5

    by Anonymous - Posted on 21 December 2022

    I did a check and I needed a cleaning. They do the check via NHS and then they refer to a private dentist to do the cleaning. "The first session in that clinic is £180 and after that, they will explain to me well the cost of the treatments. " I felt that I was in a marketing event where they used NHS as a way to sell private services.

    Visited December 2022

    Report as unsuitable

    Review titled Alexander House

    Replied on 13 November 2023

    Dear Patient, We are sorry you felt that way however we do follow NICE guidelines set up by the health authorities for gum conditions and we will follow best practice for patients. We would be very happy to discuss the treatment plan devised to your particular treatment need and help with a better understanding of the plan. We also have patients complaints procedure which you can access so we can help you with any queries you may have. We hope you can talk to us so we can help with any queries you may regarding the treatment plan. Regards Jas [ Practice Manager ] Alexander House Dental Practice

    Report as unsuitable