Aldridge Road Dental Practice - Ratings and reviews
Reviews
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Review titled Great care
Rated 5 stars out of 5
by Callum - Posted on 18 March 2024
today my friend felt really light headed and she felt like that she was going to faint and then they kindly come out and helped her and took her in the dental practise while providing her with water and glucose drinks and i am extremely grateful for this act of kindness i think they are so nice and are great environment to be in thank you to the receptionist today
Visited March 2024
Review titled Aldridge Road Dental Practice
Replied on 20 March 2024
Hi Callum, Its lovely to read that our reception team were there to assist your friend at this time. We really appreciate you taking the time to share this experience and have no doubt that the reception team will be thrilled to receive this. Kind regards, Mydentist Patient Services Team Leader
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Review titled Receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 26 July 2023
I called in regarding an emergency appointment as I was in a lot of pain. The receptionist was extremely rude despite my inability to talk due to pain. I asked whether it was possible to have an appointment on the day or after and she said "you have to call in tomorrow, the computer is off , bye " And turned the phone off. I have previously attended the practice and I feel she is quite hostile towards patients. The dentists there are absolutely amazing but the receptionist is the total opposite unfortunately.
Visited June 2023
Review titled Aldridge Road Dental Practice
Replied on 02 August 2023
We are sorry to hear this and thank you for your feedback we welcome both positive and negative feedback this is valuable feedback that will help us learn from you experience and make improvements please feel free to contact the practice and speak to the practice manager to discuss this matter further 0121 352 0055 Aldridge Road Dental Practice