The King's Wood Centre - Ratings and reviews
Reviews
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Review titled Communication
Rated 3 stars out of 5
by Sue Gregory - Posted on 04 April 2024
I have health power of attorney for my mother who resides at mistley manor. A nurse visited my mother 15th march with no notification and after a discussion with my mother has taken her off her alzheimers medication. I didnt find out about the visit until monday 25th march (via mistley manor senior carer as they have concerns about mum not being on her medication). I have rung your clinic 3 times and left voicemails but no reply. I would like to know how I can be at mums alzheimer review appointments with your medical staff in future, and also find out more about her current medication review. Do I need to register the health poa direct with yourselves as an independent separate unit? (it is already registered with mistley manor and her own gp). Thank you for your help, as appreciate you're busy.
Visited March 2024
Review titled The King's Wood Centre
Replied on 05 April 2024
Dear Mrs Gregory My name is Jenny Hedges and I work in the Patient Experience Team at Essex Partnership University NHS Foundation Trust. Thank you for your feedback. I am sorry that the team have not come back to you regarding your mum. If you would like to contact our PALS Team on Tel: 0800 085 7935 or by email epunft.pals@nhs.net) they will be able to assist you with your queries.