Reviews

Displaying 1 to 1 of 1

1. Review titled Terrible care

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 03 August 2023

   Refuses home visits for cancer patient that needs pain medication and told to ring ambulance when a gp could easily help. Super hard to get an actual appointment or get further than than the receptionist. Very abrupt responses

   Visited July 2023

   Report as unsuitable

   Review titled Staithes Surgery

   Replied on 08 August 2023

   Thank you for your comment. I am sorry to hear that you had such a poor experience with the service provided by York and Scarborough Hospitals. We try to ensure the highest level of care for our patients, and I am sorry that we did not achieve that high level on this occasion. If you wish to discuss your experience further, then please don't hesitate to contact us at either 01904 725137 or yhs-tr.PatientExperienceTeam@nhs.net. We value all feedback we receive from our patients as it helps us to identify areas where we can continue to improve. Again, thank you for sharing your experience.

   Report as unsuitable

   Provided by Care opinion

   

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