Loxford Polyclinic - Ratings and reviews
Reviews
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Review titled Fraud with Parking PCNs
Rated 1 star out of 5
by Zubair Hassanali Patel - Posted on 16 April 2024
Regisitered on the terminal for parking, received a PCN from the provider. Tried calling and no answer, so I provided evidence of the appointment, they deemed it unsuitable - disgusting, fradulaent services operating from within the NHS. As an NHS worker, I am ashamed these sorts of practices are around - ParkingEye. Please could someone resolve.
Visited March 2024
Loxford Polyclinic has not yet replied.
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Review titled Poor Customer Service
Rated 1 star out of 5
by Anonymous - Posted on 05 September 2023
This GP service claims to have an online service/app which you can use to make appointments and request repeat prescriptions. The app directs you to call the surgery where you wait over an hour to make a simple medication review with a pharmacist.
Visited September 2023
Loxford Polyclinic has not yet replied.
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Review titled Disgusting Customers care
Rated 1 star out of 5
by Aman - Posted on 14 June 2023
Appointment ladies over the phone are awful! No skills and poor and lower level attitude. Never recommend anyone for treatment there.
Visited June 2023
Loxford Polyclinic has not yet replied.
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Review titled GPs and nurses are good, Reception staff are awful
Rated 1 star out of 5
by Anonymous - Posted on 10 May 2023
The GP's, nurses and consultants I have seen so far are great. It's the reception staff that are completely incompetent, extremely rude and downright unprofessional. They sit back and look down on you when they answer you, that's if they can be bothered to provide you with a half decent informative answer as if they are doing you a favour. They want to know all your information and then do absolutely nothing with it, by now everyone at reception has heard your private details. Loxford really needs to train its reception staff. It's shambolic the way they treat patients.
Visited May 2023
Loxford Polyclinic has not yet replied.
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Review titled Gentle care with dignity
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2023
I had an ultrasound appointment and the clinicians were amazing. I was really touched by how much care they took, how gentle they were and mostly, they treated me with so much dignity and so professionally. It was an internal exam, so I felt quite exposed and vulnerable but I was never made to feel awkward. I'm so pleased to have had such a positive experience. Thank you everyone. I appreciate all that you do!
Visited March 2023
Loxford Polyclinic has not yet replied.
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Review titled awful
Rated 1 star out of 5
by Anonymous - Posted on 15 November 2022
They never stick to their appointments for Nurse dressing change. Always late. You take your time off work & fix an appt. Never ever stick to appt. Worst Clinic in town. No apology for running a clinic late or acknowledgement . Nurse spent 30 mins walking around with a trainee knowing full well that she was running a clinic late
Visited November 2022
Loxford Polyclinic has not yet replied.