Latton Bush Centre - Ratings and reviews
Reviews
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Review titled Poor Practice
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2024
Was sent for a second opinion about two issues. Two appointments in September. 5 months later, the report is issued. The Doctor dud not bother to return any contact during these 5 months. Theu refused to answer queries about current medication, they refused to reply about whether medication could be provided for a linked health issue, which has gone ignored, for now 18 months. Absolutely outrageous, that one of the factors that the second opinion was for, was not addressed. 5 months later, no treatment has bern provided. This Doctor has shown complete disregard and disrespect for a Patient. He has shown 'no duty of care'. He has completely failed to respond to any attempts to communicate, and as a result of receiving no medical advice or care, mental health has worsened. Most Patients expect their Doctor to explain things, answer questions, but this Doctor has failed to do this. To take 5 months, despite knowing that the Patient has nowhere else to go, he has knowingly ignored a patient to their detriment. This Doctor has failed to show basic manners and completely disrespects Patients. Despite asking to speak to the Doctor after realising that a report that took 5 months (that itself is an absolute disgrace) still has not answered my questions, continues to deny treatment for one health problem related to the main one. Beyond poor. This experience has been horrendous. A Doctor, who clearly did not want to form a second opinion report, a Doctor adamant about taking care, chose to make things difficult, chose to ignore, and refused all communication, despite knowing that there was no one else to get advice from. For any Service that think it's acceptable to drop mental health patients with no Clinician or Professional responsibility is appalling. Negligence is the only way to describe this entire situation.
Visited September 2023
Latton Bush Centre has not yet replied.
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Review titled Bad practice
Rated 1 star out of 5
by Anonymous - Posted on 06 November 2023
Well put it this way you can’t hardly get through to anyone then you never ever see the same consultant more then once then they get you to see a person that hasn’t been in the job long this practice needs a good shake up
Visited June 2023
Latton Bush Centre has not yet replied.