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Greenwich Time to Talk

Floors 1 & 2, 135-143 Eltham High Street, Eltham, London, Greater London, SE9 1TJ

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Reviews

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  1. Review titled Very helpful practice - just one area of complaint

    Rated 4 stars out of 5

    by Anonymous - Posted on 30 March 2024

    Greenwich Time to Talk were swift in getting the right therapist and help to me. I did have to disclose quite a lot during the pre-assessment and perhaps that could change as the level of trust is not entirely there with a new person over the phone and yet you’ve disclosed everything. I was a new mother who was finding the journey tricky in the sense of separation once I needed to return back to work. The two therapists given to me (one for my emotional wellbeing and the other for support around my employment needs) really helped me to understand why I felt the way I felt. My only issue is that the sessions were not enough (especially the emotional therapy) considering every corner for me as a new mother right now is new and frightening. I’d have liked the sessions to have continued perhaps with longer gaps. However, thankful regardless that I was given the tools to best help me for now

    Visited March 2024

    Report as unsuitable

    Review titled Greenwich Time to Talk

    Replied on 08 May 2024

    'Hello, Thank you for sharing your experience of receiving support from Oxleas Greenwich Time To Talk. My name is Chloe and I work in the Oxleas Patient Experience Team. I am pleased that you found the Greenwich Time To Talk therapist sessions and tools helpful. Thank you also for sharing your experience of having to disclose information early on and about the number of sessions - all feedback is really appreciated as we use this to improve services. I have passed your feedback onto Dr Stavros Markatselis, Consultant Clinical and Operational Lead from the Greenwich Time To Talk team. Dr Stavros has advised that if you feel a further discussion about your therapy could be helpful, please contact the service on 0203 260 1100 and ask to speak to Dr Stavros directly. If you have any outstanding concerns or would like further advice or information, you can also contact our Patient Advice and Liaison Service (PALS) on freephone 0800 917 7159 or via email oxl-tr.pals@nhs.net. Kind regards, Chloe Roebuck Senior Patient Experience Coordinator Oxleas NHS Foundation Trust

    Report as unsuitable

  2. Review titled No help

    Rated 3 stars out of 5

    by Anonymous - Posted on 18 April 2023

    I didn’t get very far, the assessment was an hour long, in this assessment, I opened up and discussed things i haven’t told anyone before, at the end, all I was offered was telephone and email therapy, even though I had already said that I had tried that therapy a few years prior, and, unfortunately, was useless for me, i then saw the summary that was taken during my assessment, I felt like this didn’t mention important things like the violent thoughts I have been having, nothing, no mentions at all, so then I just asked to he discharged.

    Visited January 2023

    Report as unsuitable

    Greenwich Time to Talk has not yet replied.

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