Reviews

Displaying 1 to 1 of 1

1. Review titled Great care

   ★★★★★

   Rated 5 stars out of 5

   by Emily - Posted on 09 May 2023

   My Grandma was seen in the memory clinic today and I have to say the experience she had was absolutely fantastic. I struggled to park the car so had to leave her in reception, the receptionist was lovely, she sat with my grandma ensuring she was okay and offered her a drink as well as helping her to sit down. The second fantastic service was from the lovely nurse who saw my grandma today in the memory clinic, she was so kind and attentive and understanding when my grandma couldn’t hear her. I can’t mention names however the appointment was this morning and I was very stressed out with the car parking - so I hope you know who I am talking about! The best hospital service we have ever received and I can’t thank you enough for putting mine and my families mind at ease and being so genuine. Thank you!!

   Visited May 2023

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   Review titled Etherow Building

   Replied on 07 July 2023

   Hi Emily, thank you so much for taking the time to post your review. Its great to hear that both you and your grandma had such a positive experience whilst attending the appointment at the memory clinic and that the team put all your mind's at ease. Parking on hospital sites is very stressful so it really is heart-warming to read that the receptionist sat with your grandma whilst you parked the car, providing you with the reassurance that someone was making sure your grandma was okay. Your feedback will be shared with the staff mentioned who you saw on the day as well as the wider team. Thank you once again for your lovely feedback.

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