Complete Care West Yorkshire Ltd
Somerset House, Sandal Castle Centre, Wakefield, West Yorkshire, WF2 7JEPatient ratings and reviews
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Reviews
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Review titled Amazing Care Service Provider
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2024
Amazing staff who actually care about my mum and take time with their job and meeting all of her needs, as soon as my mum was showing signs of illness they contacted the district nurse, doctors and 111 and requested an ambulance helping her to receive treatment at the early stages of illness.
Visited May 2024
Review titled Complete Care West Yorkshire Ltd
Replied on 14 May 2024
Thank you so much for taking the time to leave us this fantastic review! We are delighted to hear that our care professionals provided excellent care for your mum. Our team is dedicated to ensuring that all our clients receive the highest quality care possible, and we are thrilled to see that this reflects in your experience. It's great to hear that, as soon as there were signs of illness, our team acted quickly and contacted the relevant healthcare professionals, ultimately ensuring that your mum received treatment at the early stages of her illness. We will be sure to pass your feedback on to our team members who were involved in your mum's care. Thanks again for choosing Complete Care West Yorkshire and sharing your feedback with us. Kind regards Sara Booth - Managing Director
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Review titled Outstanding professional service
Rated 5 stars out of 5
by Amanda Johnson - Posted on 09 April 2024
This company is amazing! They have provided care for my dad that should be a benchmark for how other care companies should perform. They go above and beyond when it comes to providing my dad with care, respect, dignity alongside a great sense of humour that is definitely needed when it comes to caring for someone with Parkinson's, visual impairment, limited mobility and vascular dementia. All the ladies are fantastic, they always keep me in the loop when it comes to anything to do with my dad as well as providing me with the reassurance I require after having over 6 months of 2 care companies that should not be in a position of looking after vulnerable people with how poorly they treated my dad. Complete care are simply the best care company if you are needing people who are trustworthy, thoughtful and genuinely caring attitude towards there job, these are the company you need.... Thank you to everyone at complete care from me and my dad!!!
Visited June 2023
Review titled Complete Care West Yorkshire Ltd
Replied on 12 April 2024
Thank you so much for providing us with your feedback on your dad's care from Complete Care West Yorkshire. We are truly touched by your kind words and we appreciate you taking the time to share your thoughts with us. At Complete Care WY, we believe that every client deserves the highest level of care, and we are glad to hear that we have been able to fulfil your expectations in this regard. We take pride in the care, respect and dignity we provide, and we are honored to be able to support your dad. We understand how important it is to keep you informed and up to date with your dad's care and progress, and we are delighted to hear that you have felt reassured by our communication. We know how difficult it can be to entrust the care of a loved one to someone else, and that's why we are committed to providing you with the peace of mind that comes with knowing your dad is in good hands. Your kind words mean a lot to our care team and we appreciate your trust and confidence in our services. We are committed to providing the highest level of care to all our clients, and we will continue to go above and beyond to ensure that your dad receives the support and attention he deserves. Thank you again for your feedback, it means a lot to us. kind regards Sara Booth Managing Director