The New Medicines Service is a new
service being provided by pharmacists
which enables patients
who are prescribed medicines
with a long-term condition
to find out much more information
about that particular medicine
as they start it.
The hope is that as they become
more well-informed about their medicines
that the outcomes and their
success with that medication
will be improved.
The service will be initially offered
to patients with long-term problems,
such as asthma,
with certain types of diabetes,
to people on blood pressure medications
and also patients
on certain blood-thinning medicines
such as warfarin and aspirin.
I found out about it when I went
to collect my first lot of medication
from the pharmacy
and I saw a really nice pharmacist
and he advised me
to take it for a few weeks,
see how I got on with it
and then to go back and speak to him.
That's my medication.
The service will enable patients
to have a private consultation in
a consultation room with a pharmacist,
initially a couple of weeks after
patient has started on the medication,
and then also
a follow-up appointment,
either in the pharmacy or, if
that's not possible, over the telephone.
Very often you're there
and you see people discussing things
over the counter
and I was never very keen on doing that
because, you know, it is very private.
They actually have a consultation area
and when you go in
it's private, it's quiet
and you're just talking
to the pharmacist,
and it was so easy.
Are you experiencing
any other side effects at all?
The New Medicines Service
will be available
from the vast majority of pharmacies
and it will be an NHS service
that is free of charge.
(Dr Takhar) I can already see
areas where it will really help us.
What I'm hoping with this new service
is that we're actually capturing
a patient right at the beginning
when they are new to their medicine.
What we've found locally is that
by working with our local pharmacist,
who also is involved
in some of our educational meetings,
that we've got a much better
we share the same kind of ideas
how to manage different conditions,
so I think we have confidence
in each other
about how the patient should be managed.
(Paul) The benefit for patients
is they'll be better informed
about the medicines they're taking.
It's been shown
that if people are well-informed
about new medicines that they're
starting to take at an early stage,
then it can prevent problems
later on down the line
and it provides the information
for patients to make better choices
about the medicines for themselves.