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Social care telephone helplines and forums


Older people

Age UK – for older people, their families, friends and carers

  • Call 0800 678 1602
  • Helpline open: every day of the year, 8am to 7pm

Independent Age – for older people, including advice about care, money and health

The Silver Line – for older people

  • Call 0800 470 8090
  • Helpline open: every day of the year, 24 hours a day

Money and benefits

Money Helper – for advice about money and benefits

  • Call 0800 138 7777
  • Helpline open: Monday to Friday, 8am to 6pm

Citizens Advice – for advice about money and benefits

  • Call 0800 144 8848
  • Helpline open: Monday to Friday, 9am to 5pm
  • Citizens Advice will not charge you to call its national phone service or helpline, however your service provider may do

If you care for someone else

Carers UK – help and advice for carers

  • Call 0800 808 7777
  • Helpline open: Monday to Friday, 9am to 6pm

If you care for a child

Family Action – support for parents and carers

Call your local council for help and advice

Speak to other carers online

There are many people who care for others sharing their stories and offering support online. You don't have to join in conversations, but it might help to see what's being said.

Page last reviewed: 21 October 2021
Next review due: 21 October 2024