What if my NHS dental treatment goes wrong?

Your dentist should fix your NHS dental work for free if it fails within 12 months.

NHS dental treatment failure

If your NHS dental treatment fails within 12 months, your dentist should carry out any work needed to repair or redo the treatment free of charge. For example, if you have a filling that falls out six months later, your dentist should replace it for free.

This also applies to appliances, such as braces.

However, if you lose or damage an appliance, or if it needs replacing due to wear and tear, you will have to pay the full cost of replacing it.

If your dental treatment does need repair work within 12 months, you should return to the same NHS dentist surgery that did the original work.

Making a complaint

If you’re not happy with your NHS dental work, you can make a complaint about it. For more information, see How do I make a complaint about my dental treatment?

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Last reviewed: 02/02/2011

Next review due: 01/02/2013