Choice in the NHS

Your guide to making the health service work for you

Your choices

Simple tips to help you use the NHS more effectively, from choosing a GP to getting a second opinion to picking the right hospital.

Your rights

The NHS Constitution sets out your rights as a patient. Find out more including how to make a complaint or what your average waiting time should be.  

 

NHS Constitution

The Constitution sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve.

Real stories

Read about the personal choices people have made about lifestyle, healthcare and personal development.

Choose and Book

Book your hospital appointment online or by phone, once you have been referred by your GP.

Personal health budgets

Find out how a personal health budget could help you to get the NHS care that best suits your needs.

The Choice Framework 2014

The Choice Framework explains when you have a legal right to choice about treatment and care in the NHS. The legal right to choice doesn't apply to all healthcare services, however, where you do not have a legal right to choice you should at least be offered some choices, depending on what’s available locally.

Helping you choose

NHS Choices is full of tools and resources to help you make informed decisions about your health.