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Your choices in the NHS

Your choice of community services

Community services play an important role in healthcare provision. They allow patients to be treated outside hospital, either in their homes or in the community; this includes GP practices, health centres, schools and community buildings.

The choice of community services offered in local areas can differ. In the future, the number of services where choice is available is expected to increase.

Your choice of services will depend on what your local clinical commissioning group (CCG), GP practice and patient representatives think are priorities for your community.

These can include:

  • physical therapy – such as physiotherapy
  • adult hearing assessment services
  • psychological therapies – such as counselling
  • podiatry services
  • district nursing
  • health visiting and home-based rehabilitation programmes
  • specialist diabetes services
  • educational nutrition and dietetics sessions

A wide range of children’s services are also offered as part of the community service provision. These can include:

When you are being referred to a community service, ask the healthcare professional to explain all the choices available to you.

Alternatively, contact your local CCG to find out what choices are available in your local area and how to access them.  

I'm not good with the internet – where can I get help?

There are a number of different services for people who need internet training such as UK online centres. Others are provided by local authorities, colleges and charities. The best place to start would be your local library. On this site we created simple tips and instructions that can help you to become a more confident internet user, including how to keep yourself and others safe online.


Page last reviewed: 18/07/2014

Next review due: 18/07/2016

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