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GP practice profiles

Example GP profile

NHS Choices is the online "front door" to the NHS. On average, nearly 1 million visits are made to the site every month to search for information about GP practices. The GP profile is an opportunity for every practice in England that provides NHS services to manage its own information and publish it to a large audience. Many practices that already manage their profiles on NHS Choices regularly receive up to 500 visits a month.

Having a profile allows GP practices to edit and upload their own content, including images and videos. It also provides a perfect opportunity to highlight specialist services and how to access them.

NHS Choices has launched an improved version of the GP pages in late June 2012. Updating your information is now much easier and brings the GP profiles into line with other provider information on NHS Choices.

Download information about how to manage profiles (PDF, 15Kb) in the new GP profile system.

What information can the improved profiles display?

  • general practice information such as address, contact details, prescription and appointment information, and opening hours
  • information about patient vacancies and how to register with your practice
  • information about facilities and services provided, including out-of-hours and specialist services and how to access them
  • all staff profiles
  • available facilities, including accessibility information
  • practice surveys and patient participation information
  • images and videos

How do I register for and manage my profile?

Over three-quarters of GP practices have already registered to update their information on NHS Choices. If your practice does not manage its own profile, or you wish to confirm or add new editors/administrators for your GP practice’s profile, please contact the NHS Choices service desk to obtain your editing rights. Email

Patient feedback

NHS Choices enables patients to submit feedback on services they have experienced with individual providers. Comments will appear on the relevant profile. 

Find out how patient feedback works by visiting the patient feedback section, which includes a good practice guide on how to respond


Page last reviewed: 01/06/2012

Next review due: 01/06/2014

How to edit a GP practice profile

Find out how to edit a GP practice profile on NHS Choices and learn why it is important to keep your service information up to date.

Media last reviewed: 11/07/2012

Next review due: 11/07/2014

Managing feedback

Find out how NHS Choices patient feedback works, and get advice and guidance on how to respond to comments


Find out how to make NHS Choices content available on your website, intranet, widget or application