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Dewsbury and District Hospital

Telephone: * 0844 8118110
Address: Halifax Road, Dewsbury, West Yorkshire, WF13 4HS
Website: http://www.midyorks.nhs.uk

3.5 out of 5 stars

Based on 191 ratings for this hospital

Cardiology

3.5 Stars

3.5 out of 5 stars

NHS Choices users' overall rating
Based on 191 ratings for this hospital

Cleanliness

4 out of 5 stars

(189 ratings)

Staff co-operation

3.5 out of 5 stars

(190 ratings)

Dignity and respect

4 out of 5 stars

(187 ratings)

Involvement in decisions

3.5 out of 5 stars

(186 ratings)

Same-sex accommodation

4 out of 5 stars

(156 ratings)

Reviews

361 total

Ruth Tolson gave Cardiology at Dewsbury and District Hospital a rating of 4 stars

Super staff

The time I had to spend on the coronary care ward was made as good as possible by the lovely nurses, doctors, cleaners etc. All did their best even though the threat of this service going to Pinderfields looms over their heads. I was made to feel like a person not a number and although they were rushed off their feet found time to have a talk and laugh with us. There were breachers occurring during my stay but these were down to various management lapses and not to the ward staff who were left to cope as best they could. My one gripe was to have better organised facilities for morning ablutions, luckily I could get up and about. The food was tasty and appetising and I would recommend the soups. Thank you all for making a scary time bearable and at times quite funny. Finally I must thank the ambulance paramedics and staff in A & E who treated me with the same care and consideration.

Visited in June 2015. Posted on 09 July 2015

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Dewsbury and District Hospital replied on 10 July 2015

Thank you for your feedback and kind comments. We are pleased your experience was largely positive.

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Dee W gave Cardiology at Dewsbury and District Hospital a rating of 4 stars

Cardiac Rehab Service

I was offered Cardiac Rehab after having a stent fitted at Pinderfields in November 2014. I had no idea what to expect from Dewsbury Hospital after hearing wildly differing stories (I have only been in the area for a short time). The assessment visit to the hospital was informative and friendly, having previously had off hand treatment (not in this NHS Trust) I was grateful for this.

After completing the tests, I was offered the tai chi classes. I found these classes to be a great help, they were fun and friendly, but I am well aware that they have a serious purpose, which they fulfilled. Although there is an informal atmosphere, you are watched over closely and help is immediately available for anyone who gets into difficulty.

Having completed the course I feel I have benefitted (not least having a new found ability to tell left from right) and will be taking up the referral to the PALS scheme.

I would like to take this opportunity to praise the entire Cardiac Rehab team and thank them for their help over the last few months.

I am aware that this team's future at Dewsbury Hospital is in doubt and can only say that I think it would be a huge mistake to centralise this service to Pinderfields. I certainly would not have attended this course if it had meant travelling to Wakefield. In my opinion, services such as this should be local to give the greatest benefit to the largest number.

Visited in February 2015. Posted on 22 May 2015

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Dewsbury and District Hospital replied on 26 May 2015

Thank you for this feedback; we appreciate your kind comments.

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Anonymous gave Cardiology at Dewsbury and District Hospital a rating of 5 stars

Cardiac Rehab Dewsbury

Following my Myocardial Infarction/Cardiac Arrest, I was booked into Cardio Rehab for 6 weeks, starting 6 weeks after my initial event.

This was to take place at Dewsbury District Hospital, a location which I had plenty of criticisms of previously.

First appearances were poor, with an (admittedly web-search) expected trip on a treadmill while connected to an ECG not happening, instead a 6-minute "walk test" was conducted which involved walking up and down a physio ward to work out the meters travelled, coupled with a "borg scale" reading of the effort undertaken within the 6 minutes.

However the Nurses and Physiotherapists were very on-the-ball during the actual physio sessions, while at the same time making it a fun place to be and a fun experience overall.

I did expect to be "tested" at some stage (eg, tested to the point where I knew my new limits of exertion), which appears to not be an option. I say "tested", the actual exercises are very tame for anyone who has built up to 30 minutes of continuous exercise per day, and as a result not what I expected.

On the other hand, although I wasn't "tested", I was pushed for an hour (at least) in a lot of different exercises, along with warm-up and cool-down periods and BP/pulse when required. All that and in an environment that I would consider to be fun (along with fun nurses and physiotherapists). This is probably the best bet for follow-up CCU care that someone passing through a CCU ward could expect without getting specialist and/or individual rehab care.

I found it ironic that the physio gym is on the first floor (up a flight of stairs) but they have a lift for members who aren't as capable as I am of running up them. This is characteristic of most hospitals though, as most of the heavy equipment (x-ray/MRI etc) tends to take up space on the ground floor.

My only concern is that the Before/After profile that people going through Cardiac Rehab have to do won't show an improvement as I was already walking at full pace on the "before" test. a 6-minute walk test at the start and end of the 6-week treatment would be fine for most but I will have to run the walk test to beat my previous performance, which in my opinion means the expected scope of improvement won't cover my actual improvement. It might be beneficial to users, staff and results to record progress in a different way.

Overall though, Cardio Rehab at DDH was as expected, but at the same time, fun and I would recommend anyone offered Cardio Rehab at DDH to drop their inhibitions and take the six-week course of exercise.

Visited in October 2014. Posted on 03 December 2014

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Dewsbury and District Hospital replied on 08 December 2014

thank you for this feedback and helpful comments.

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Anonymous gave Cardiology at Dewsbury and District Hospital a rating of 3 stars

Yes, I haven't called as requested. Yes, you've had the opportunity to contact..

Yes, I haven't called as requested. Yes, you've had the opportunity to contact me regarding my review and you haven't.

However, I would like to put straight a few things. It appears I was denied meds on the Friday as a result of a systemic failure to provide enough cover to manage medications. This wasn't a specific fault of the cardiac care unit that I was in, rather it was a fault of the hospital, apparently failing to provide enough doctors for the time that I was booked in. I was seen at approx. 1am on Saturday morning, and as a result was not offered my medication (which would have been offered on Friday 6pm), ironically the same medication that doctors and nurses were worried about when I refused to take them two days later as a result of blood pooling in my eyes.

Although the doctor care was lacking, the nurse care on the ward was good. I was woken up many times during the night because my sensors dropped off, which seems to be a standard problem with ECGs and their many bodily connections, this seems to be a good sign that CCU are constantly monitoring their patients. During the day, One nurse always offered help, advice, information and satirical response that was both very useful and very stress-relieving.

On the other hand, doctors came around approx. once a day and had a short bedside time. The plus side was that doctors came once a day, meaning there were at least enough doctors to cope with demand, the minus side was that they couldn't spend much time with the patient, this was obvious from their demeanour and it tended to restrict the time with patient as a result. This might have been amplified because most of my care in DDH happened on a weekend, but this was at a time where the popular news was reporting that a weekend inpatient stay was a higher risk than a weekday inpatient, so the popular news appears to support my opinion.

Food was standard hospital food, when I wasn't subjected fasting sugar tests (a single 9-hour period but shortly after a 18-hour fasting test in Leeds - I suffered no ill effects), I was surprised about the food because the advice was to avoid fatty/sweet foods etc when at the same time they were serving shepherds pie/ice cream etc. Also, Watch caffeine yet allow coffee as a "tea trolley" drink. Basically, what they advise can tend to be counter to what they serve, but then it's likely that everyone in the hospital would get the same thing daily and there is a choice, as I've found outside of the hospital environment there is always a choice, it's up to the patient to choose the correct choice most of the time.

In summary, this was overall a better stay than previously experienced in a different ward with different conditions. My previous review still stands - if the meds were important enough to urge me to take them after I refused, they should have been important enough for a doctor to admit me so I could take them, but the experience was better than my last review shows.

Visited in September 2014. Posted on 03 December 2014

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Dewsbury and District Hospital has not yet replied.

Anonymous gave Cardiology at Dewsbury and District Hospital a rating of 1 stars

Heart attack, denied meds as no doctor available for 9 hours

Had mixed dealings with dewsbury district hospital before, was transferred from Leeds General at about 1pm, originally put in woman's ward as there were no beds in the male ward (however they gave me a room).

The real kicker is when I was supposed to start my anti cholesterol drugs, at 10pm, the nurse said she couldn't give me anything because the doctor hadn't seen me. 9 hours in a critical care environment with no doc available to see this or the weird red thing that's developed in my eye since being here. Make your own judgement as to if you would like to have this kind of delay in your treatment, and it might be more worthwhile getting on a train to Leeds instead.

Visited in September 2014. Posted on 05 September 2014

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Dewsbury and District Hospital replied on 08 September 2014

We would be pleased to arrange for any concerns to be investigated if he patient would like to contact us directly.

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Loobles gave Cardiology at Dewsbury and District Hospital a rating of 3 stars

Cardiorespiratory - needs to be more patient friendly

I'd like to give some feedback on my recent visit to cardiorespiratory for a 24 hour BP monitor.

First of all, the staff were really miserable and unapproachable. I'll expand on this in a moment. Essentially, I was anxious (not that they'd have noticed), but their unapproachable demeanour did nothing to reassure me. When I returned the unit, this is the one-sided conversation that occurred:

Me: Hiya, I'd like to hand in this 24 hour BP monitor please
Receptionist: *points to a box*
Me: Could you please sign my yellow form, as proof of receipt?
Receptionist: *takes paper and signs it*
Me: Thanks a lot
Receptionist: *forces a really fake half smile*

Now, when was it ever acceptable to not speak one word to a patient in this situation? It was really rude and not acceptable.

Second, the letter asked me to return the unit at the same time the next day. This sounded like I had to wait to see a technician or something. So, having got to the hospital early, to get a parking space, I had to kill time to go in and return the unit at exactly the same time as I'd picked it up the day earlier. if I'd known I only had to dump it in a tray next to the miserable receptionist, I could have saved myself a lot of time. Maybe that could be made more explicit in the letter.

Third, I still find it incredible that results aren't sent to the patient. In 2014, this should be standard practice. Are we not supposed to be involved in our own care? This is happening in other countries and it's time we caught up. We, as patients, are more interested than you realise and are capable of understanding far more than you realise.

Finally, I don't think you should be recommending people drive in these units. Mine triggered on the way home and I suddenly couldn't bend my arm enough to turn the steering wheel on my car. Consequently, I clipped the kerb and damaged my tyre. Luckily, it was only a kerb.

The whole experience was very frustrating and I felt totally like a number; there was no attempt at all to make me feel like a person, let alone an individual. It's time these people stepped back and actually thought about what it's like to be a patient in their departments. What seems logical and acceptable to them, might not be so for the patient. Unless we speak out, you will never know, though I'm not convinced anyone actually acts upon these comments.

Visited in August 2014. Posted on 19 August 2014

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Dewsbury and District Hospital replied on 20 August 2014

We would be pleased to arrange for these concerns to be investigated if the patient would like to contact us directly. With regard to results, these are sent in ther first instance to the referring clinician for interpretation and decision on further action/treatment. This process is standard throughout the NHS.

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Anonymous reviewed Cardiology at Dewsbury and District Hospital

Follow-up visit after the six weeks excerise classes

Back in February I suffered a heart attack. Eventually I went on to attend the 6 weeks exercise classes at Whitcliffe Mount, Cleckheaton. The Nurses and Physio's were just brilliant!! So encouraging and professional, I have nothing but praise for them all - they do a great job and it's amazing just what is available to aid recovery following heart attacks. I was very impressed and want to say a big thankyou to them all.

Visited in June 2014. Posted on 07 July 2014

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Dewsbury and District Hospital replied on 08 July 2014

Thank you for these kind comments. We are pleased that your experience was a positive one and appreciate you taking the time to post on the site.

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Sue Naylor gave Cardiology at Dewsbury and District Hospital a rating of 1 stars

Run down hospital

The hospital looked very run down and grubby with wallpaper peeling off the walls. There were broken chairs and old furniture piled up outside the entrance to the Staincliffe Wing. Inadequate signage so it took a long time to walk my 83 year old to the Staincliffe Wing.
A depressing experience.

Visited in March 2014. Posted on 14 March 2014

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Dewsbury and District Hospital has not yet replied.

Michael Hardaker gave Cardiology at Dewsbury and District Hospital a rating of 5 stars

A credit to the Trust

The overall care I have had from my initial heart attack in the A&E dept in October to the final discharge meeting with the cardiac rehab team in March has been fantastic and has left me feeling nothing but praise for all involved.
I was always kept informed and had everything explained to me with both patience and humility. The contact phone number for home visit cardiac nurse as well as the team at DDH was a great help and gave a me confidence during my recovery to be able to ask questions on what may have seemed trivial but were not to me as a patient.
The physical rehab course at DDH has helped me recover my confidence quickly and was enjoyable as all the team were constantly encouraging me to improve in a very positive way.
I realise in these times of financial constraints that not all projects can continue unchanged or indeed avoid the cut but I would urge anyone with influence to invest and promote this wonderfully supportive and effective project as from a patients perspective it has been effective at not only improving my physical well-being but equally as importantly my mental and emotional confidence which is perhaps more difficult to quantify but must be a key factor in the overall recovery and well-being of any patient post hear-attack.
Please pass on my thanks again to the DDH cardiac nurses and rehab team.

Visited in March 2014. Posted on 18 March 2014

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Dewsbury and District Hospital replied on 02 April 2014

Thank you very much indeed for these kind comments. We are pleased that your experience was a positive one and appreciate you taking the time to post on the site.

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Anonymous gave Cardiology at Dewsbury and District Hospital a rating of 1 stars

Total disrespect

After trying to take my own life and becoming very ill needing to be transferred to HDU then step down I was made to feel that I was the lowest of the low with no respect to how low I was already feeling
I try to tell the staff that I didn't feel my catherer was fitted as I had a bad urge to wee was told that yes it is working correctly just wee and the staff left me to it when I did wee it wasn't connected properly resulting in me wetting the bed
Later I was transferred to step down unit to witness staff slateing other staff
I then told staff I have a pain in my chest which I think in my Asthma as I was coughing large amounts of green coloured phelmgh to be issued with one tissue and an ECG was left in pain for roughly six hours before been visited by a doctor whom I told this too and he asked me if I had my inhaler with me I told him no so he said he would get one for me four hours later I still didn't receive one he also never even listened to me chest
The doctor said I was medically well enough to leave but he would like me to see the crisis team to talk through my mental health so I agreed and he said all cathertas canulas etc could be removed
When my husband mentioned this to her she said she would do it when my visitors had gone but the crisis team wouldn't be available for 4 hours so I agreed to this
When my visitors left she only removed my Cather
My husband came back again in the evening to see me still with both canulas in to which I told him I have felt like this all day just been ignored
I have now signed myself out and will visit with my gp to see if Ido have a chest infection
These people are supposed to be in their jobs because they having a caring nature obviously not where mental health is involved and we wonder why there is such a stigma around this illness

Visited in December 2013. Posted on 22 December 2013

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Dewsbury and District Hospital replied on 23 December 2013

We are concerned to note these comments and would be pleased to investigate this experience if the family would like to contact us directly.

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* Calls to 084 numbers are charged at a higher rate than standard calls on BT’s most popular call plan (BT Unlimited Anytime). Mobile and other providers' costs will vary and you should check the costs of calls with your provider.

* Calls to 084 numbers are charged at a higher rate than standard calls on BT’s most popular call plan (BT Unlimited Anytime). Mobile and other providers' costs will vary and you should check the costs of calls with your provider.

Last updated on 18 June 2010.

Information supplied by Mid Yorkshire Hospitals NHS Trust