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Royal Hallamshire Hospital

0114 271 1900 Glossop Road , Sheffield, South Yorkshire, S10 2JF
http://www.sth.nhs.uk

4 out of 5 stars

Based on 228 ratings for this hospital

Surgery - Breast

4 Stars

4 out of 5 stars

NHS Choices users' overall rating
Based on 228 ratings for this hospital

Cleanliness

4.5 out of 5 stars

(229 ratings)

Staff co-operation

4 out of 5 stars

(232 ratings)

Dignity and respect

4 out of 5 stars

(235 ratings)

Involvement in decisions

4 out of 5 stars

(231 ratings)

Same-sex accommodation

4 out of 5 stars

(175 ratings)

Reviews

536 total

Anonymous gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Care and respect

I was extremely pleased with the care I received from the staff in the out patients surgical (breast surgery) I have visited this department at various times over the past twenty years and never in all that time have I felt uncomfortable at any part of my treatment. My thanks to you all. I found the waiting room, while functional, to be comfortable and a calm place to sit. I have no hesitation in reassuring anyone who has to attend that they will be treated with regard and respect.

Visited in October 2016. Posted on 18 October 2016

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 24 October 2016

Thank you for your positive feedback posted on Patient Opinion. This will be fed back to the staff concerned who are always grateful to receive such kind words. Kind regards.

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Abbya gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Brilliant breast screening team

The team at the breast screening clinic were wonderfully kind and attentive. Obviously it's a very anxious place to be waiting but everyone does their upmost to keep the area calm and relaxed. Thanks so much for your help today

Visited in October 2016. Posted on 28 October 2016

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Nancy Henwood, Sheffield Teaching Hospitals NHS Foundation Trust replied on 04 November 2016

Dear Abbya,
Thank you for taking the time to leave this feedback. Your kind and positive words will really encourage the staff, who strive to provide excellent care and treatment.
With thanks and kind regards

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Katie gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Breast surgery and reconstruction

Thank you so much to everyone involved in my care during my stay on F2. I have had major breast surgery and I couldn't have asked for a better surgeon, so nice and extremely good at what they do. This was my first stay in hospital and the outstanding level of care I received made it so much easier. All the staff in theatre, recovery and on the ward are so caring and considerate often going over and above to make sure they keep you as calm and comfortable as they possibly can. Amazing! From the bottom of my heart I couldn't have wished for anything more

Visited in September 2016. Posted on 12 October 2016

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Nancy Henwood, Sheffield Teaching Hospitals NHS Foundation Trust replied on 17 October 2016

Dear Katie
Thank you for taking the time to provide this positive feedback. The staff will be really encouraged to receive your kind words as they strive to provide a high quality service.
Kind regards and all best wishes for your recovery

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Anonymous gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Breast Cancer Diagnosis & Surgery

I was referred by my GP after finding a lump on my breast, which they "didn't like the look of." I was seen at the breast clinic within a week of the referral. The diagnosis was confirmed as breast cancer & I had my 1st treatment, sentinel node removal, within 4 weeks of referral. Three weeks later, full mastectomy with reconstruction. An excellent team of professionals, my consultant is amazing, they explained every step and the consultations were/are never rushed, the breast care nurses are outstanding. I cannot praise the Breast Services department highly enough for what they have done for me.

Visited in April 2016. Posted on 07 July 2016

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 11 July 2016

Dear Author,
Thank you for sharing your experience on Patient Opinion. Your feedback will be shared with the department and staff concerned who really do appreciate receiving such positive feedback. With best all wishes for a good recovery

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Ally B gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Breast Screening

I was referred to hospital for screening after having a blood type leakage from one of my boobs. The whole process was absolutely fine. Mammograms aren't the most comfy of things but are quick. The staff as always at the Hallamshire were lovely! Thank you.

Visited in March 2016. Posted on 01 March 2016

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 02 March 2016

Thank you for your feedback and for sharing this on Patient Opinion to inform others of your positive experience in using our services.
Your feedback will be sent to the staff involved as they do appreciate such kind words.
Kind regards.

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Elizabeth Jane gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Breast cancer treatment following routine mammogram

Following a routine mammogram I was recalled for further tests at the breast clinic at the Royal Hallamshire Hospital. Five days later I received the results of the tests. The lumpectomy and a sentinel lobe biopsy were carried out as an outpatient at the Theatre Admissions Unit followed by 15 week of radiotherapy at the Weston Park Hospital. It was only two weeks from diagnosis to surgery and so treatment could not have been started more promptly,
‘Thankyou’ is a simple word but it comes with heartfelt gratitude and appreciation for the skill and professionalism of the staff. I would like to thank the staff for their skill and kindness before, during and after treatment.
All demonstrated a total commitment to caring. No amount of money could have paid for a better standard of care. At every step of the way I could not have asked for more and I am grateful for the courtesy, patience and kindness of the staff. Having an assigned breast nurse was particularly welcomed and they proved to be a source of sound practical advice and support.
Letters were received on time clearly indicating appointment times and instructions were clear. I found the DVD that was providing giving information about the radiography department at the Weston Park Hospital particularly helpful in alleviating fears of the unknown. I was provided with a great deal of written material which proved to be very informative and useful. It may be worth adding to your letter when inviting people for breast surgery as an outpatient that it is advisable to wear a shirt/blouse that buttons down the front as lifting the to get dressed can be painful after surgery!
For the vast majority of appointments I did not have to wait very long and, in some instances, I was seen earlier than the appointed time. The only exception to this was when I needed to see the consultant regarding the diagnosis, pre-surgery and post-surgery consultations. I felt so desperately sorry for them! The minimum waiting time that I had to see the consultant was an hour and the longest wait was nearly two hours. It seemed that the consultant had 10 minute appointment slots. When one is dealing with people who have been diagnosed with cancer it is somewhat unrealistic to think that this sort of news and the resulting questions can be completed within a 10 minute time frame. It is a credit to the consultant that, despite obviously having a tremendous work load, I never felt rushed. They made time to explain everything clearly and I was extremely grateful for their understanding and care at such a difficult time. The only other area that I had to wait for 55 minutes was the pharmacy department. I am really not sure why it was necessary for it to be dispensed at the hospital pharmacy and could not have been dispensed at my local pharmacy.
In conclusion, I want to thank every member of staff. I would definitely recommend this hospital.

Visited in January 2016. Posted on 30 January 2016

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 02 February 2016

Thank you for your positive feedback and kind words about the staff that you have met whilst under our care. Your constructive suggestions together with your feedback will be passed on to the staff who are always pleased to recive such compliments and feedback where we can make further improvements.
Kind regards.

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Jane bradley gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Breast clinic

Very efficient and lovely staff and service

Visited in November 2015. Posted on 15 November 2015

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 01 December 2015

Thank you for your kind words. Your compliments will be passed on to the staff who have been involved in your care.
Kind regards

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Julie Smith gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

Great level of care

I am not used to being in hositals so did not know what to expect for my first operation but I certainly didn't anticipate the process being quite so pleasant! From diagnosis procedures through to being discharged after the op, every staff member that my partner and I encounted were faultless. Even the toast was delicious! There was no time to worry about a thing, everything ran like clockwork and I am very grateful for the care I received especially from my surgeon, my nurse who greeted me and my carer who took me to theatre.

Visited in November 2015. Posted on 26 November 2015

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 01 December 2015

Thank you Julie for your feedback. Such kind words are always appreciated by our staff and I will ensure that your comments are fed back.
Kind regards.

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Anne Scott gave Surgery - Breast at Royal Hallamshire Hospital a rating of 5 stars

WARD F2

i have just returned home after 10 days in this ward following major surgery. I cannot praise all of the staff on this ward enough. Their professionalism, dedication and kindness was second to none (to say nothing of the large daily dose of humour!). The cleanliness was excellent and nothing was too much trouble. It was without a doubt my best ever stay in any hospital. Everyone there deserves a pat on the back from the powers that be. Well done. only one complaint and nothing to do the ward - the cooked food was pretty grim.

Visited in October 2015. Posted on 16 October 2015

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 19 October 2015

So pleased to hear your positive comments about the care provided on F2. These compliments will be passed on to the staff.
I am sorry however to learn that the food was not acceptable. Would you be able to provide further information so we can look into this? If you would contact our Patient Services Team they will be able to take details from you so that we can formally respond? The team can be contacted on telephone number 0114 271 2400 or by emailing pst@sth.nhs.uk
Kind regards and best wishes in your continued recovery.

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Anonymous reviewed Surgery - Breast at Royal Hallamshire Hospital

In patient breast surgery

Quite outstanding! It would be difficult to criticise any aspect of my care which was quite exemplary. The clinical care provided by the breast surgeon was amazing in terms of the their kindness, comprehensive explanation of treatment options, surgical care and general dedication as a doctor.
The out patient staff were also very kind and caring at an inevitably stressful time, as were the theatre team and F2 ward staff. Well done!

Visited in August 2015. Posted on 23 August 2015

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Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust replied on 24 August 2015

Thank you for taking the time to post such positive feedback. I was pleased to hear about your experience which will be fed back to the staff involved who value such compliments.
Kind regards

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Last updated on 18 June 2010.

Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust