Royal Bolton Hospital

Telephone: 01204 390390
Address: Minerva Road, Farnworth, Bolton, Lancashire, BL4 0JR
Website: http://www.boltonft.nhs.uk

4.5 out of 5 stars

Based on 354 ratings for this hospital

Surgery - Breast

4.5 Stars

4.5 out of 5 stars

NHS Choices users' overall rating
Based on 354 ratings for this hospital

Cleanliness

4.5 out of 5 stars

(358 ratings)

Staff co-operation

4.5 out of 5 stars

(360 ratings)

Dignity and respect

4.5 out of 5 stars

(358 ratings)

Involvement in decisions

4.5 out of 5 stars

(356 ratings)

Same-sex accommodation

4.5 out of 5 stars

(292 ratings)

Reviews

532 total

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

I know I am in safe hands

I was referred urgently by my GP to the breast unit and had my appointment yesterday. I want to say that I know whatever the outcome I know I am in safe hands. The whole staff were caring kind and respectful. They are Angels in disguise, thank you all xxx

Visited in June 2015. Posted on 24 June 2015

Report as unsuitable

Royal Bolton Hospital replied on 25 June 2015

Thank you for taking the time to post this when you must be feeling anxious. We do hope that all is well, but good to know that regardless you feel you are in safe hands.

Report as unsuitable

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Seems like we have two different hospitals in Bolton.

After a very anxious couple of weeks, For my partner & myself, we went to the breast cancer unit. Obviously very nervous. From start to finish we found the unit very very professional all staff were brilliant very informative and caring. I can't give it any better rating than this. My partner used to work at The Royal Marsden. Before our visit I was saying we will go back and get treatment there. Now I wouldn't do that. We would go to Bolton breast unit every time.

Visited in June 2015. Posted on 30 June 2015

Report as unsuitable

Royal Bolton Hospital replied on 30 June 2015

What a great testimonial! Thank you for posting this. We wish you and your partner well.

Report as unsuitable

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Breast Unit

I was referred and seen within the advised 2 weeks referral limit. With a family history of breast cancer my concerns were listened to timely and with respect. I arrived early and promptly I'd had a review and mammogram. The whole team worked efficiently and each member of the team I saw introduced themselves and were so clear in the explanations. I was made to feel so at ease and felt safe in their care. An amazing team! Thank you.

Visited in June 2015. Posted on 30 June 2015

Report as unsuitable

Royal Bolton Hospital replied on 01 July 2015

This must have been a worrying time for you so thank you for bothering to post this. It will be very reassuring to other patients and our staff will appreciate your comments.

Report as unsuitable

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Breast Cancer services

I have just completed radiotherapy having had breast surgery on M1. I can only say I am in complete awe of the wonderful care given by everyone I've met since being referred to the breast unit in Feb and the Churchill Unit/ Christie since.
The care is exemplary and everyone makes a scary and worrying time much easier.
If anyone reads this and is frightened , trust them all and don't be fearful

Visited in February 2015. Posted on 04 July 2015

Report as unsuitable

Royal Bolton Hospital replied on 06 July 2015

It is understandable that women are anxious when they need breast surgery, so thank you for your very reassuring and appreciative comments.

Report as unsuitable

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Breast Unit

What I liked

Visited the clinic today as I'd had an urgent referral from my GP, so I was very stressed upon arrival at the unit. All the staff are fantastic, the receptionist, the nurses, the radiographer and consultants treated me really well and made me feel at ease. If I was unfortunate to have problems in the future, I wouldn't hesitate on being referred to this excellent facility. I can't praise or thank the staff enough.

Visited in November 2014. Posted on 17 November 2014

Report as unsuitable

Royal Bolton Hospital replied on 12 December 2014

Being referred urgently for an appointment is stressful, so it is good to know that our staff put you at your ease. Thank you for your recommendations.

Report as unsuitable

J Hill gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Excellent care

Following my recent diagnosis and surgery I would like to express my sincere gratitude and appreciation to all the staff at the Bolton Breast Unit for the professional, efficient and caring manner in which they all did their job.
In particular the Breast Car Nursing team and my consultant surgeon for all their support, expert knowledge and explanations and kindness shown.
My thanks also go to staff on M1 and anaesthetists for excellent care pre and post surgery.
I have felt reassured throughout the entire process and could not have wished for better care.

Visited in September 2014. Posted on 21 October 2014

Report as unsuitable

Royal Bolton Hospital replied on 22 October 2014

Thank you for posting this. Other patients will be reassured to know you were so happy with your support and care, and the staff will appreciate your comments.

Report as unsuitable

P Hodges gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Professional, Caring and I couldn't ask for better

I would like to express my gratitude for the superb care I have received from all the NHS staff involved with myself due to a recent operation carried out at Royal Bolton Hospital.

I had day surgery at the hospital for a removal of a lypoma and I have to say cannot fault the professionalism of all the staff involved. The staff I wish to thank include nurses, Doctors, anaesthetists and the doctor of the Bolton Breast Unit involved the the pre care and the operation as well as the nurses on F3/F4 who were involved with the post operation care.

I am aware that pressures with all NHS trusts have increased dramatically over the last few years yet you carry out your jobs with total dedication and professionalism. I could not have asked for any better care. Thank you once again.

Visited in June 2014. Posted on 06 July 2014

Report as unsuitable

Royal Bolton Hospital replied on 07 July 2014

Thank you so much for posting this. We wish you well in your recovery.

Report as unsuitable

AJ gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

M1 ward day surgery

On a recent admission to m1 ward for breast surgery I was greeted with friendly staff who guided me to my bed for the day. I was duly seen by a variety of staff, domestics, health care assistants, nurses, DRS , consultant and anesthetists who all treated me with respect and dignity in a friendly manner. I was planned to go for surgery and despite everything I did not go down until approx 4pm, but again I could not fault any of the theatre staff I came into contact with. The surgery went as planned and despite my concerns re sickness due to the anaesthetic I experienced non, as I had been reassured prior to the op .by the consultant and anesthetist. My recovery on the ward went completely to plan and I returned home the same day, initially I was hesitant about this but all the staff were proved correct and it did turn out to be the best decision for me. I would happily reassure anyone who has to attend this ward that they will be looked after and should not be concerned if they receive the treatment I did

Visited in May 2014. Posted on 14 May 2014

Report as unsuitable

Royal Bolton Hospital replied on 15 May 2014

It's good to hear your surgery went to plan and that you were cared for well. Patients are often nervous about going home soon after surgery, but long stays in hospital are not needed so much these days and home can be the best place to recover for many. We're glad to hear it worked out for you. Thank you for posting your reassuring comments.

Report as unsuitable

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Excellent team at Bolton Breast Unit

Since March 2014 I have been under the excellent care of the Bolton Breast unit. I have experienced excellent treatment from my consultant and all her team who have been friendly, supportive and professional. When visiting this unit it can be traumatic and emotional and all the staff I have come into contact have been empathic and professional friendly whilst doing what can be a very stressful role due to individual responses. The consultant explained all procedures clearly and reassured me that she would do her best to address any concerns, especially during surgery, which she did in a very caring, supportive whilst professional manner. I have always felt fully supported and that the team have my care and well being at the forefront of their plans. I have nothing but praise for my consultant and all the team at Bolton Breast Unit. Whilst waiting for my appointments I have observed the staff being friendly, supportive, kind and respectful to all patients who visit the unit, this was especially noticed when elderly patients have been struggling to mobilize, had some confusion or have been waiting for transport

Visited in May 2014. Posted on 14 May 2014

Report as unsuitable

Royal Bolton Hospital replied on 15 May 2014

It is very useful to hear from patients about their own experience and also about what they observe so thank you for posting this. It is good to know you have felt well supported and your comments will be much appreciated by the staff.

Report as unsuitable

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

About the breast unit

My wife has recently had cause to visit the breast care unit of Royal Bolton Hospital. She has consequently had to have an operation to remove a tumour, and this is to be followed by a course of radio-therapy.
From the outset of this upsetting and worrying experience, we found that the approach of all who work in that unit is to treat everyone with kindness, sympathy and understanding. It cannot be easy for hospital staff who, on a daily basis, have to give this kind of news to patients, and who have then to try to offer some kind of reassurance, so we would like the staff to know that their general approach and what they do to help people is very much appreciated.
My comments refer to all who work in the breast care unit, but I would like to say a particular thank you to breast care nurse for the assistance she has given to us in such a personal and caring manner, and a special thank you to consultant surgeon for the very assuring and effective pre- and post-operative information she gave, for what seems to have been careful, efficient, effective and precise surgery, and for the attention she gave to my wife and other patients shortly after surgery.
Given the difficult circumstances patients find themselves in, I cannot imagine that better attention and treatment could be expected or provided at any other hospital.
Gerard (for Nadine)

Visited in May 2014. Posted on 15 June 2014

Report as unsuitable

Royal Bolton Hospital replied on 16 June 2014

It can be as difficult for a patient's family as it is for the patient themself at times like this so it is good to know that both you and Nadine felt well cared for. We will certainly share your comments with the staff who will appreciate them greatly. Thank you.

Report as unsuitable

Last updated on 08 January 2014.

Information supplied by Bolton NHS Foundation Trust