Royal Bolton Hospital

01204 390390 Minerva Road, Farnworth , Bolton, Lancashire, BL4 0JR
http://www.boltonft.nhs.uk

4.5 out of 5 stars

Based on 348 ratings for this hospital

Surgery - Breast

4.5 Stars

4.5 out of 5 stars

NHS Choices users' overall rating
Based on 348 ratings for this hospital

Cleanliness

4.5 out of 5 stars

(345 ratings)

Staff co-operation

4.5 out of 5 stars

(344 ratings)

Dignity and respect

4.5 out of 5 stars

(346 ratings)

Involvement in decisions

4.5 out of 5 stars

(341 ratings)

Same-sex accommodation

4.5 out of 5 stars

(277 ratings)

Reviews

360 total

Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Breast Unit

I attended the Breast Unit on 2/9/17 I was seen by the most lovely consultant I had a mammogram, scan and was again seen by the same consultant with a diagnosis all within the morning.Every member of staff I encountered that morning was so friendly,pleasant and very informative about the various procedures It made a very worrying situation much easier.The Doctor and their team were excellent and offered a wonderful service.

Visited in September 2017. Posted on 12 September 2017

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Royal Bolton Hospital replied on 13 September 2017

Thank you for your lovely feedback, I'm glad to hear that you had such a positive experience at the Breast Unit. I'll make sure your comments are passed onto the team.

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Dorothy Tonge gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Consistent excellence in the Breast unit

Over the last 5 years I have had to make many visits to the Breast unit. The care I have received on all occasions has been first class.
The clinic is invariably busy, but staff never appear to want to rush me, and will spend time discussing treatment, and ensuring that I fully understand the procedures etc. At no point have I felt I am being coerced into a particular course of action, it is always my decision. Everyone, from the desk staff to consultants, are friendly and welcoming. Treatment and examinations are conducted with respect and dignity. I have had several surgical procedures and have been delighted with the results.
I think this unit is a credit to the hospital and offers top class care.

Visited in July 2017. Posted on 08 July 2017

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Royal Bolton Hospital replied on 10 July 2017

Dear Dorothy, thank you for posting such a lovely review. We are glad to hear that you have been so pleased with your care.

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Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Treatment at Bolton Breast Unit and Ward M1 - July 2017

I wanted to write a review as I have been so impressed by the treatment I have received recently whilst being treated for breast cancer at the Royal Bolton Hospital.

The staff on the Breast Unit are absolutely phenomenal treating the patients with so much compassion and care that its hard to describe. There seems to be strong team bond which is underpinned by dedication and complete professionalism. You really do feel like you are in the best possible hands throughout your treatment and that is so important.

After surgery I was a patient on ward M1 for 4 days where once again the dedication and hard work of the staff was amazing. Again the care was highly professional but also very compassionate too.

I am so grateful to have had my treatment at Bolton Breast Unit and ward M1. Thank you

Visited in July 2017. Posted on 03 August 2017

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Royal Bolton Hospital replied on 07 August 2017

Thank you for taking the time to post this. Your comments are much appreciated. We wish you well in your recovery.

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Jan Smethurst gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Bolton Breast Unit care

After having my 3 yearly mammogram on 5th May I was diagnosed with breast cancer and the treatment that I have received has been absolutely outstanding. I received a recall letter less than a week after my mammogram, had another mammogram and a scan and an appointment for a Lumpectomy was made for me for 23rd June. I then got the results 10 days later and then I had to decide whether to have a 3 week intensive course of radiotherapy or a mastectomy as cancer had been found in my right breast and I opted for a mastectomy which I had on 25th July.

The treatment that I received from the Consultants, my breast care nurse and the rest of the Breast Care Unit team who I dealt with was phenomenal. I was treated with the utmost dignity and compassion, everything was explained so clearly and even drawings were done for me. My breast care nurse rang me back when I left a message for them and my consultant carried out my mastectomy and has done a great job. It has been, at times, an extremely emotional and difficult journey for myself and my family and friends but with the support of the team I have found a strength I didn't know I had. I would like to say a huge thank you to them all and I love them all dearly.

Visited in July 2017. Posted on 11 August 2017

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Royal Bolton Hospital replied on 14 August 2017

Dear Jan, Thank you so much for taking the time to post this after what must have been a difficult time for you. Your comments will be greatly appreciated by the staff, and also by other women and their families who will find them very reassuring. We wish you all the best.

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Anonymous gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Fantastic service

I attended the breast unit for an appointment and was treated by caring staff, who were very thorough and efficient and made me feel at ease. several checks were done during this appointment and I left feeling confident that all was well.

Visited in March 2017. Posted on 03 March 2017

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Royal Bolton Hospital replied on 07 March 2017

Thank you for letting us know - we'll pass on your comments to the staff.

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helen@eighth-day.co. gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

breast screen

I attended a breast screening at this hospital yesterday and I just wanted to say how fantastic everyone was!!! Everyone from the receptionist to the doctor were lovely and although I was nervous about the procedures they explained everything and made me feel alot calmer. Unfortunately I fainted during my biopsy but the nurses were absolutely brilliant - they were so caring and attentive - I really can't praise them enough!!! So I just want to say thank you to everyone involved - excellent care.

Visited in September 2016. Posted on 09 September 2016

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Royal Bolton Hospital replied on 12 September 2016

Dear Helen, anyone would feel nervous, so don't worry about that. It's good to know our staff were supportive. Thanks for posting this - much appreciated.

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Clareyb62 gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Breast mammogram and subsequent biopsy

was referred to the breast unit at RBH because I found a lump on my left breast. I was not overly concerned as the lump was situated under the site of a large bruise which I had suffered some weeks before. I had a reasonably comfortable experience during the mammogram, and my lump was confirmed as part of the bruise. The doctor who performed my ultrasound was concerned about another area of the same breast, however, and recommended that I had a biopsy. I had the mammogram and ultrasound at 5.30pm on Monday,and the appointment for the biopsy was made for Tuesday morning at 10am. The biopsy was painless; I had it under local anaesthetic, and the staff were fantastic. They kept me relaxed, and explained every stage of the procedure to me. I don't have any discomfort from the biopsy, other than a little tenderness, even 12hrs after the procedure. What fantastic service by the NHS, and regardless of the outcome of my biopsy, I am delighted by the service I've received so far, and would like to thank two particular members of staff publically for their kindness, compassion, and care. I also appreciate the attention of the doctor who saw something they thought could be untoward elsewhere in my breast: I do not remember their name,but they were on duty from 5.30 pm Monday 26th September. They weren't sure if it was something to be concerned about, but advised a biopsy anyway. I'm very impressed by the level of care I received. Thank you very much.

Visited in September 2016. Posted on 29 September 2016

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Royal Bolton Hospital replied on 10 October 2016

Thank you for taking the time to post this -- the staff will appreciate your kind comments. We wish you all the best.

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Mrs M Smith gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Fantastic care at Bolton Breast Unit

The staff at Bolton Breast Unit are truly wonderful. During what is a very worrying and stressful time the professionalism and caring attitude of the staff is really helping me to deal with my diagnosis. Special mention to the Breast Care Nurses, my Consultant Surgeon, and the staff on Ward M1 a big thank you to all of you and keep on doing what you are doing.

Visited in August 2016. Posted on 18 August 2016

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Royal Bolton Hospital replied on 22 August 2016

Our staff understand that women need sensitive support at difficult times so thank you for posting this - it will reassure other patients. We wish you well.

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Deborah Heaven gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Breast clinic

This morning I attended the breast unit having been referred on the two week wait pathway eight days ago. All of the staff were wonderful. The receptionists were polite , friendly and approachable. The specialist nurse , support workers, radiographer (and their assistant) and the staff nurses were all friendly and professional even though they were dealing with a busy clinic . With my consent, my husband was included in the consultations wherever possible which we both found comforting. I know no one ever wants to have to attend a hospital but I can honestly say that my whole visit to the breast unit was a positive experience and I am grateful for the way we were treated.

Visited in July 2016. Posted on 08 July 2016

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Royal Bolton Hospital replied on 11 July 2016

Good morning
Thank you for your lovely feedback, we're really pleased you had such a good experience of our services.
I'll see that your comments are passed onto the team.
Thank you

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susan todd gave Surgery - Breast at Royal Bolton Hospital a rating of 5 stars

Excellent Hospital

I came in this week for a lumpectomy, I was scared and upset obviously my diagnosis had come as a shock there is no breast cancer in my family.From my very first visit to the breast care team right up to my operation on the 17/06/2016 . I was treated with such great care and respect everything was explained to me in a way I understood.I cannot recommend this hospital and its staff highly enough. I was admitted to ward M1 and room 4, Please thank all staff for their very much appreciated care.

Visited in June 2016. Posted on 18 June 2016

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Royal Bolton Hospital replied on 29 June 2016

Dear Susan, it is fully understandable that you were anxious and we are pleased you felt that our staff looked after you well. Thank you for posting this. We wish you well in your recovery.

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Last updated on 08 January 2014.

Information supplied by Bolton NHS Foundation Trust