Dewsbury and District Hospital

0844 8118110 Calls cost 5p per minute plus your phone company's access charge. Halifax Road , Dewsbury, West Yorkshire, WF13 4HS
http://www.midyorks.nhs.uk

3.5 out of 5 stars

Based on 104 ratings for this hospital

Obstetrics

3.5 Stars

3.5 out of 5 stars

NHS Choices users' overall rating
Based on 104 ratings for this hospital

Cleanliness

4 out of 5 stars

(103 ratings)

Staff co-operation

4 out of 5 stars

(101 ratings)

Dignity and respect

4 out of 5 stars

(100 ratings)

Involvement in decisions

4 out of 5 stars

(101 ratings)

Same-sex accommodation

4 out of 5 stars

(87 ratings)

Reviews

371 total

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Anonymous gave Obstetrics at Dewsbury and District Hospital a rating of 1 stars

Obstetrics appointment

I visited the obstetrics department as an outpatient in January 2016. My maternity record was incorrectly interpreted and, therefore, it appeared that the consultant had not spent enough time to read them. This resulted in a misunderstanding as to why I had attended the department- they thought I had attended due to an ongoing medical condition. Eventually, this was sorted out and I was told when my future appointments will be. I was due to attend the department after my 16 weeks scan however I have still not heard anything back regarding this. I was advised by my midwife to ring the obstetrics department to ensure I had been booked for an appointment to prevent any delays, which I did. However, the member of staff who answered my call was extremely rude and abrupt. I was put through to another department but nobody answered. I have now given up calling the department. I have had a difficult few months with my pregnancy and the way I am being treated is causing me unnecessary stress and I feel worried about the standards of care that are being provided. From sitting in the waiting, I got the impression that the staff in the department are overworked, hence there being 45 minutes delay making errors more prone. The member of staff who answered my call should have communicated with better inter-personal skills. I would advise all expectant mothers to check their maternity record to ensure it is completed accurately.

Visited in January 2016. Posted on 02 February 2016

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Dewsbury and District Hospital replied on 02 February 2016

We would be pleased to arrange for these concerns to be investigated if the patient would like to contact us directly.

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Jessica reviewed Obstetrics at Dewsbury and District Hospital

Changing an appointment terrible experience !

Received a change to my appointment as clinical cover wasn't available apparently. That is fine but I have just spent over 45 mins trying to do this and my call disconnected and extremely rude staff

Visited in October 2013. Posted on 25 October 2013

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Dewsbury and District Hospital replied on 25 October 2013

We apologise for this poor experience and would be pleased to look into the matter if the patient would like to contact us directly with the appropriate detail. The email address is pals@midyorks.nhs.uk

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Last updated on 18 June 2010.

Information supplied by Mid Yorkshire Hospitals NHS Trust