Dewsbury and District Hospital

Telephone: * 0844 8118110
Address: Halifax Road, Dewsbury, West Yorkshire, WF13 4HS
Website: http://www.midyorks.nhs.uk

3.5 out of 5 stars

Based on 163 ratings for this hospital

Obstetrics

3.5 Stars

3.5 out of 5 stars

NHS Choices users' overall rating
Based on 163 ratings for this hospital

Cleanliness

4 out of 5 stars

(163 ratings)

Staff co-operation

3.5 out of 5 stars

(164 ratings)

Dignity and respect

4 out of 5 stars

(163 ratings)

Involvement in decisions

3.5 out of 5 stars

(159 ratings)

Same-sex accommodation

4 out of 5 stars

(132 ratings)

Reviews

268 total

Jessica reviewed Obstetrics at Dewsbury and District Hospital

Changing an appointment terrible experience !

Received a change to my appointment as clinical cover wasn't available apparently. That is fine but I have just spent over 45 mins trying to do this and my call disconnected and extremely rude staff

Visited in October 2013. Posted on 25 October 2013

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Dewsbury and District Hospital replied on 25 October 2013

We apologise for this poor experience and would be pleased to look into the matter if the patient would like to contact us directly with the appropriate detail. The email address is pals@midyorks.nhs.uk

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Zobadiah recommended Obstetrics at Dewsbury and District Hospital

Great nursing care in a busy, over-worked ward.

What I liked

I'd heard mixed reviews about the maternity care in Dewsbury due to problems with staffing so had a few reservations but I have to say that all the staff that I saw in my 36 hours in the hospital were caring, proficient and treated me with consideration and dignity. From the consultant to the ward orderleys, everyone was really pleasant, kind and helpful and made my stay as comfortable as possible. There were obvious issues with under-staffing but I have to give credit that the staff all tried to give the best possible care. Extra help made all the difference, in particular, a kind orderly lady looked after my baby while I had a shower as I didn't want to leave her on her own. I want to particularly mention the midwife who looked after me during my C section, who was extremely kind and professional and put me at ease in a stressful situation.

I was booked in for a section and told to come in to the hospital for 11.30 and I was in the operating theatre by 12 so it was extremely quick and efficient.

What could have been improved

Looking back, I have to say that my anethetist wasn't the best. The first attempt at the spinal failed completely and a more senior person was brought in to supervise. I was later told by my partner that the anethetist was shaking when doing the second attempt which made me a little anxious.

The only other complaint was that it took 12 hours before I was moved from the recovery room to the ward due to the lack of staff and it was 1am when porters were finally able to move me. I was pretty exhausted at this time and wished they'd just left me to try to sleep or moved me earlier.

The food was pretty awful too which I suppose is standard in hospitals. All I can say is that I'm glad I wasn't in for any length of time as I think I'd go hungry!

Any other comments

Overall, I'd like to thank all the nursing staff for the level of care received. They all seemed to be doing their very best considering they appeared to be under-staffed.

Visited in November 2012. Posted on 04 December 2012

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Dewsbury and District Hospital replied on 05 December 2012

Thank you very much indeed for your helpful feedback and considered comments. We are pleased that your experience overall was positive and we really appreciate you taking the time to post on the site.

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Anonymous did not recommend Obstetrics at Dewsbury and District Hospital

Apalled at lack of care.

What I liked

I liked the care I received at the labour ward, staff there were really nice, every midwife I came into contact with was lovely.

What could have been improved

My whole experience when I was transferred to ward 1 was a complete nightmare. The care (or lack of) I received before delivery when I was induced was apalling but the worst was my time in ward 1. I was so extremely disappointed with the staff there, I spent 5 days and 5 nights and every midwife (apart from two) that were on duty (day or night) were just completely careless. No-one came to check on me, I had lost alot of blood, had low iron levels, was feeling dizzy, low blood pressure. I was told I'd have blood tests/blood pressure checked etc. Nothing was done, I'd press the buzzer to call a midwife for some help and someone would come ages later and I'd get spoken to rudely as if my concern was meaningless. This lead me to believe that they must be busy with other patients but any time I'd walk in extreme pain to their reception they'd all be sitting there laughing/drinking coffee or sleeping. This is just apalling. I was told by my community midwife that I wouldn't be sent home until I was shown how to breastfeed/look after baby etc. But no-one helped me with anything, even when I asked continuously. I'd chase around midwifes down corridors with a urine bag attached to me and on drips just to get someone to come address my concern.

I don't know why they wouldn't let me home as I was really struggling there alone when my husband would have to go home at night. There was no point in having a birth plan as everything was overlooked (don't think anyone even read it) from halal food to medical students. I think it was pretty disappointing as I had nothing that was suitable for me to eat. Even if there was anything that was suitable for vegetarians, that would have suited me fine. But the whole time I was there I had to have someone bring me food over which was quite a hassle and sometimes I was left extremely hungry with no energy.

Any other comments

Also on leaving home when I read my notes, I was shocked to read the midwifes lied about what happened during my time there. They'd write fake times and notes about checking on me when they actually didn't at all! No-one would tell me when it was time to eat or even ask about how I was. I have so much disappointing things to say about my experience there that I will run out of room to write but I definitely will not be recommending dewsbury hospital to any of my pregnant friends or relatives, infact I have already warned them off. I wish I listened to the people who warned me but I thought their experiences were a while back and maybe things have improved as I read an article about how maternity services would be improved but nothing has changed. I suggest someone checking up on what actually happens there (maybe undercover as a visitor or something and the midwifes responsible) as they really shouldn't be there.

So so extremely disappointed.

Visited in August 2012. Posted on 04 October 2012

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Dewsbury and District Hospital replied on 05 October 2012

We are really concerned to note these comments and would invite the patient to contact us directly in order that we may investigate. The email address is pals@midyorks.nhs.uk

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MrsMurphySanderson did not recommend Obstetrics at Dewsbury and District Hospital

upsetting, put me of going again

What I liked

the unit was small and quiet,.

What could have been improved

following assessment by my own Midwife I was made an appointment at the antenatal day unit for the following day as I am suffering with a large ammount of pelvic pain. When I arrived at the antenatal day unit at my appointment time there was no members of staff within the unit so I had to walk further on down the corridor ( causing me more pain) to find someone. The midwife in charge came out of an officve and asked me why I was there as there was nothing that they could do for me. whilst she was assessing my symptoms she asked if I had had this pain in my previous pregnancy and then when I had replied that I had had mild pain towards the end of that pregnancy, she asked me why I had decided to have another child as the pain will only get worse and did I not consider that before getting pregnant, This comment offended me as It is my choice how many children I have and she should treat me in a professional manner no matter what her opinion is.

Visited in October 2012. Posted on 03 October 2012

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Dewsbury and District Hospital replied on 05 October 2012

We are concerned to note these comments and would be happy to investigate if the patient would contact us directly. The email address is pals@midyorks.nhs.uk

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islamae recommended Obstetrics at Dewsbury and District Hospital

Great

What I liked

Having had my second baby at Dewsbury on the MLU, I didn't think twice about using the hospital again for my third. Arrived at the hospital to find the MLU no longer there, which was dissapointing as I was never advised of this during my booking in appoitment, as it happens this turned out not to be too much of an issue as my daughter arrived within 7 mintues of arriving at the hospital. All the staff were friendly, even the midwife who took my call only an hour before came in to see us. Plenty of supply of tea and toast for both me and hubby. The only negative was the length of time taken to move me from delivery to post delivery ward, this was due to the weather, yes my daughter was born in April when it snowed and the phones were not working properly, so everyone was coming in! My only main issue came once on the ward, no TV? even the children ward has these, and the room where the food is served leaves a little to be deisired! The staff were lovely and helpful, but it took from 8am till 4pm to be discharged due to trying to get the dr and the midwife to complete the paperwork. Overall I would be happy to go back again, just needs a bit of updating on post delivery ward for me.

Visited in April 2012. Posted on 08 August 2012

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Dewsbury and District Hospital replied on 09 August 2012

Thank you for these helpful comments. We appreciate you taking the time to post on the site.

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Ossett resident recommended Obstetrics at Dewsbury and District Hospital

Excellent delivery and management of a very post mature baby!

What I liked

I am a mum of three and have had two of my children at Dewsbury hospital. Fed up with hearing so much bad press about the maternity unit there, I want to commend the staff who recently delivered my son in early July. A relaxed and stress free environment. Well staffed and both my needs and my babies needs (even my husband was made a cup of tea!) were met all of the time. A special thank you to the midwives who successfully stemmed and minimised a predicted post natal haemorrage so that I could feel back to normal self soon after the birth, also for their post natal care.

Many many thanks. Dewsbury has the thumbs up from me.

What could have been improved

Nothing!!

Visited in July 2012. Posted on 16 July 2012

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Dewsbury and District Hospital replied on 17 July 2012

We are delighted to nnote these comments and are very pleased that you had a good experience. We really appreciate you taking the time to post on the site.

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Russell926 did not recommend Obstetrics at Dewsbury and District Hospital

We are considering having the birth of our second child at a different hospital.

What I liked

Some staff on ward 1 have a decent caring attitude towards those paitents in its care, this was mostly through the day.

Ward 14 was excellent, staff took time to talk and actually cared. It was bright and clean and gave the impression of being an efficeint and caring environment.

What could have been improved

My partner was admitted via A&E twice in a period of 4 weeks, both resulting in a stay of 3 to 4 nights. The second time was supposedly a direct admission/referal from our GP. This made no difference as we still had to wait in A&E for 4 hours.
We do not understand why A&E could not have been bypassed, when we were informed that our GP had spoken to the SHO on Ward 1 and had agreed to the admission.

Ward 1 itself, did not inspire. It could be brighter, needs a new colour scheme and the ward rooms need to have 2 less paitents in them, which would give the impression of space rather than being squeezed all together.

Any other comments

On both visits to ward 1, it was noted that the attitude of staff on nights was far below a level of care expected of a maternity ward. Bedside manner and TLC seemed to have been left in the locker room with the coats.
On the second stay, no member of night staff spoke with my partner!

She was moved to ward 14 and the quality of care was beyond belief when compared to ward 1. Someone actually took time to speak with her and fill out paperwork. It is hard to believe that the difference in care can be so different between 2 wards in the same hospital.

Visited in April 2012. Posted on 23 April 2012

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Dewsbury and District Hospital replied on 23 April 2012

We are concerned to note these comments and would be pleased to investigate this particular episode of care. To that end we would invite the family to contact us directly. The email address is pals@midyorks.nhs.uk

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natilooo recommended Obstetrics at Dewsbury and District Hospital

fantastic

What I liked

i had all my three children at this hospital and i felt very at eae at home the surgeons were lovrly thry explained everything to me. i was involved in all my care. and every time i came to the maternity ward they never faild to recognise me and i was always welcomed with a very nice hello.

Visited in March 2011. Posted on 20 February 2012

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Dewsbury and District Hospital replied on 20 February 2012

Thank you for these comments. We try very hard to put patients at their ease and we are pleased to note that this approach is appreciated.
Thanks very much for taking the time to post on the site.

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Anonymous did not recommend Obstetrics at Dewsbury and District Hospital

horrifying

What I liked

my waters broke on a friday night so i was admitted to the ward,the contacrtion faded so i was induced on the following sunday. till then the midwifes were nice but not very understanding appart from one i met sunday morning. my contraction were getting worse and the midwife on the ward was very annoyed with me and i was in really bad pain. the room was full of visitors and i was beggin to be transferred into the delivery suite as i felt so uncomftable with all these people around. she transferred me, just wrapped me in a bedsheet and drove me backwards in a wheelchair into the delivery ward. the midwife there was very stressed and i told her that my husband missed 2 births before and that she needs to call him when she thinks its time. she scramed at the a few times as i felt the need to push and she was just a few times in the room, i was on my own and she never called my husband and someone even switched my mobile off (realised when baby was born). i asked for an epidural and it took them 4h to do it and when the doc just put the drip on i pushed and my boy was born. i was on my own and i felt horrible, the treatment was pure hell for me and i am 8weeks pregnant again and im already scared to go back. i had an traumatic emergency ceserian with my second one and my husband always missed the births...its very dissapointing and something like that you can never get back.i just hope this time around it will be different!

What could have been improved

everything, from the care on the ward to the delivery room. if you a midwife you should be committed and understanding and my midwife wasnt!

Visited in August 2010. Posted on 15 January 2012

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Dewsbury and District Hospital replied on 16 January 2012

We are concerned to note these comments and would be happy to arrange for this poor experience to be investigated. To that end, we would invite the patient to contact us directly; the email address is pals@midyorks.nhs.uk

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VPark1 recommended Obstetrics at Dewsbury and District Hospital

Brilliant staff who couldn't do enough.

What I liked

Neonatal

Im not really sure if I've put this under the right area. But I'd like to leave feedback for the Neonatal unit.

When our son was born he weighed 4lb and 2ozs. He was admined to the Neonatal until who where amazing. This was a very upsetting and stressful time but all the staff where really supportive and couldnt do enough for us.

The unit has really good facilities.

What could have been improved

Another double bedroom for when your baby is due to leave the unit.

Visited in December 2011. Posted on 18 December 2011

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Dewsbury and District Hospital replied on 19 December 2011

Thank you very much indeed for these kind comments. We really appreciate you taking the time to post on the site.

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* Calls to numbers starting in 0844 8118 cost 0p plus up to 5ppm from BT Anytime. Mobile and other providers’ charges may vary.

Last updated on 18 June 2010.

Information supplied by Mid Yorkshire Hospitals NHS Trust