John Radcliffe Hospital

Telephone: 01865 741166
Address: Headley Way, Headington, Oxford, Oxfordshire, OX3 9DU
Website: http://www.ouh.nhs.uk/hospitals/jr/default.aspx

4 out of 5 stars

Based on 200 ratings for this hospital

Maternity service

This Department is managed by Oxford University Hospitals NHS Trust

Friends and Family Test Score for September 2014: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements. The score is calculated using ‘net promoter score’ methodology. Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

55

Total responses: 199
118 out of 199
118
70 out of 199
70
6 out of 199
6
2 out of 199
2
1 out of 199
1
2 out of 199
2

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

71

Total responses: 164
124 out of 164
124
31 out of 164
31
3 out of 164
3
4 out of 164
4
1 out of 164
1
1 out of 164
1

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

66

Total responses: 163
114 out of 163
114
38 out of 163
38
4 out of 163
4
3 out of 163
3
1 out of 163
1
3 out of 163
3

Services provided in the home or community

How likely are you to recommend our homebirth service to friends and family if they needed similar care or treatment?

100

Total responses: 3

No graph available

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

68

Total responses: 74
53 out of 74
53
17 out of 74
17
1 out of 74
1
1 out of 74
1
1 out of 74
1
1 out of 74
1

Latest reviews of this service

Excellent care

Except for the Dr who messed up my first epidural and then didn't resite it the care I received from everyone was excellent. And I liked...

8 November 2014

2 births at JR hospital

With both my son (born Sept 2011) and my daughter (born Sept 2013) the care I received at the John Radcliffe Hospital was great across th...

27 August 2014

excellent service

I had an emergency cesarean, the staff, the aneasthitist were just too nice, I felt I was with family, everything went well. The aftercar...

18 May 2014

Upset and Disappointed

My wife was induced at 4pm, it was her first time in hospital and she was very nervous, I never left her side until 9pm and I was told in...

25 April 2014

Excellent

Had an emergency ceserian . Everything happend in minutes, but they were great! The after care was excellent too.

17 March 2014

Last updated on 12 December 2013.

Information supplied by Oxford University Hospitals NHS Trust