John Radcliffe Hospital

Telephone: 01865 741166
Address: John Radcliffe Hospital, Headley Way, Headington, Oxford, Oxfordshire, OX3 9DU
Website: http://www.ouh.nhs.uk/hospitals/jr/default.aspx

4.5 out of 5 stars

Based on 152 ratings for this hospital

Maternity service

This Department is managed by Oxford University Hospitals NHS Trust

Friends and Family Test Score for February 2014: Maternity

The Friends and Family Test (FFT) is a survey which gives patients an opportunity to give feedback on the quality of the care they receive. This gives hospitals a better understanding of their patients’ needs, enabling them to make improvements. The score is calculated using ‘net promoter score’ methodology. Find out more about FFT including NHS England’s guidance on maternity services.

Key:

  • Extremely likely
  • Likely
  • Neither likely nor unlikely
  • Unlikely
  • Extremly unlikely
  • Don't know

Services provided on-site in this hospital

How likely are you to recommend our antenatal service to friends and family if they needed similar care or treatment?

65

Total responses: 46
33 out of 46
33
10 out of 46
10
2 out of 46
2
1 out of 46
1
0 out of 46
0
0 out of 46
0

How likely are you to recommend our labour ward/birthing unit to friends and family if they needed similar care or treatment?

59

Total responses: 81
53 out of 81
53
21 out of 81
21
3 out of 81
3
2 out of 81
2
1 out of 81
1
1 out of 81
1

How likely are you to recommend our postnatal ward to friends and family if they needed similar care or treatment?

55

Total responses: 81
51 out of 81
51
22 out of 81
22
4 out of 81
4
2 out of 81
2
1 out of 81
1
1 out of 81
1

Services provided in the home or community

How likely are you to recommend our homebirth service to friends and family if they needed similar care or treatment?

50

Total responses: 2

No graph available

How likely are you to recommend our postnatal community service to friends and family if they needed similar care or treatment?

83

Total responses: 52
44 out of 52
44
7 out of 52
7
1 out of 52
1
0 out of 52
0
0 out of 52
0
0 out of 52
0

Latest reviews of this service

Excellent

Had an emergency ceserian . Everything happend in minutes, but they were great! The after care was excellent too.

17 March 2014

Stillbirth

I can not tell you how well looked after I was after the lost of my little boy. Nothing was too much trouble and if I needed anything, al...

31 January 2014

Excellent maternity and emergency care

I wanted to thank the maternity team of midwives and doctors for the care they gave my partner and I when I had to have an emergency C-Se...

24 December 2013

The Spires Delivery Experience

I recently gave birth to my second daughter in The Knowles Suite in The Spires at John Rafcliffe. My experience was absolutely wonderf...

7 December 2013

Nuchal ultrasound scan

I have been disappointed with the antenatal services in Oxford so far. My GP and midwife have both been informed I have a needle phobia a...

31 October 2013

Last updated on 12 December 2013.

Information supplied by Oxford University Hospitals NHS Trust