Royal Hallamshire Hospital

I was admitted to ward G1 this morning for surgery to remove what was left of my pregnancy. After initial being terrified of the procedure and attending on my own, the staff on the ward completely put me at ease. I was checked regularly during my long wait for theatre and staff explained everything several times before the time came and also checked that I didn't have any questions. The theatre receptionist was lovely even though I didn't feel like talking much. And the staff in theatre also put me at ease as did the recovery staff when I woke up. They quickly got me back up to the ward where the staff on G1 continued to be very supportive of me and my partner who had arrived whilst I was in surgery. The staff were very understanding of the long day I had had and were as eager as I was to get me off home where I wanted to be. In short I want to praise all the staff I saw today, there were so many I didn't catch every name but even so, they are all a credit to the NHS and I thank them sincerely for making a very difficult time easier for my partner and I. Thank you again.

After being extremely apprehensive about the first scan to being discharged after a successful operation, the care I received was excellent. At every stage all of the staff were caring and kind.and made me feel safe and well looked after.

Visited the Jessop wing for a hysteroscopic polypectomy, was nervous about having the proceedure especially as it was by a doctor I had not seen before, Staff were really kind and supportive, proceedure was uncomfortable but well explained. The consultant was very nice and easy to talk too, she made it easy to understand what was going on. Post op room was comfortable although it was a bit noisy with the door being open onto the corridor. Problem with the Jessop wing is the parking I had to walk back to the car park with my friend afterwards and did become a bit dizzy whilst going back.

Having had problems with other hospitals not sending letters to consultants at other sites or forgetting to send out test results and worse of all loosing biopsies can I say that sheffield gynae department has been excellent in communicating with my GP and others. I am still waiting for reports from another hospital from December 2012 but Jessop wing has managed to do tests send reports to my GP for appointments in Jan and Feb 13 brilliant, shame you cannot pass on your systems to others. Only wish all my health care was being delivered at this site rather than my local hospital

I had to attend this department for a sensitive and upsetting procedure. However, despite the circumstances, I was really impressed by the nursing staff on the ward. I had three visits in total, and on every occasion the nurse who dealt with me was friendly, professional and sympathetic. They really made a huge difference in calming my nerves, and went out of their way to answer any questions I had. Each part of my treatment was fully explained to me and waiting times were totally acceptable - my longest wait to be seen was 20 minutes.

Thanks to all of the nursing staff (particularly two of them) for their great professionalism and for making me feel as comfortable as possible during a distressing time.

I was admitted in January 2013 for planned routine gynaecological surgery. The process was well organised. I received excellent care from all the staff during and after my operation.The operating theatre and ward nursing and ancillary staff provided a safe and caring environment , monitoring my well bring regularly , ensuring good pain relief and providing a high level of personal care.

Having had a difficult experience with my first delivery in 2009 I was a little apprehensive about returning to Jessops. However the experience was excellent. Our midwifery team were excellent, incredibly supportive, genuinely caring/interested, respectful and keen to understand our preferences. I delivered in the Birthing pool which was great. If you would like this I would recommend talking to your midwife early on as it takes up to 45 mins to fill the pool. The room/facilities were excellent and very clean. I would not hesitate to recommend Jessops to other expectant Mums.

What I liked

i was very apprehensive about visiting the Jessp wing having previously visited another gynae department in the county which was not a pleasant experience. However the nursing and the consultant were all excellent and very supportive. The proceedure was clearly explained and nurse was there to hold my hand throughout. Whilst the result of the examination and test mean I will need further proceedures I have total faith in the department and the care they give. An excellent team making a scary experience as easy a possible.

What could have been improved

Pharmacy could not dispense my prescription for 1 hr as the pharmacist was out did mean that I was waiting around for a long time as I could not really walk across to the main building pharmacy.

Parking could be better again limited mobility makes it a long walk from the main carpark.

What I liked

I would like to commend the gynaecology/oncology service on the high level of care I received both in the clinic, in the pre-op assessment as an in-patient. The care was second to none, the nurses couldn't do enough for their patients and at a time when I was traumatised by a cancer diagnosis, I was treated with compassion and respect with every effort being made to make sure we were comfortable. Appointment times were adhered to. An excellent experience at a difficult time with very skilled staff.

What I liked

Excellent level of care, friendly and caring staff.

What could have been improved

Receiving my drugs mor promptly on the day of my discharge.