Hellesdon Hospital, Norwich

01603 421421 Drayton High Road , Norwich, Norfolk, NR6 5BE
Website address not added

2 out of 5 stars

Based on 6 ratings for this hospital

Overview

Trust headquarters


Crisis Resolution and Home Treatment Team (CRHT) Central Norfolk

We provide prompt and effective home treatment, including medication and psychological inteventions in order to prevent hospital admissions and give support to your carers. 

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Criminal Justice Liaison and Diversion Team

Refers people who are involved with the criminal justice system prior to any sentence, and who are identified as having a vulnerability, to an appropriate treatment or support service.

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Secure Services Forensic Community Team

We provide care if you are an offender who was, or are in the process of being, discharged from a medium secure unit.

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Whitlingham Low Secure Ward

​Provides inpatient support in a low secure setting if you are a female over 18.

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Yare Low Secure Ward

​Provides inpatient support in a low secure setting if you are a male over 18.

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Glaven Ward

22 bed acute admission ward offering assessment and treatment to those experiencing acute mental illness with risks that can't be managed safely in the community. ​

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Waveney Ward

20 bed acute admission ward offering assessment and treatment to those experiencing acute mental illness with risks that can't be managed safely in the community. ​

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Single Point of Access Team - Central and West Norfolk

Team that receive, screen and process every referral into the Trust and signpost referrals to service lines.

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Acute Wellbeing and Therapy Service Central Norfolk

We work with you to enable you to improve and regain your ability to manage your life again.

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Rollesby Ward

10 bed psychiatric intensive care unit (PICU) ward offering assessment and treatment for those detained under the Mental Health Act whose risks can't be managed safely on an open acute ward.​

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Wellbeing Norfolk & Waveney

We provide help if you are over 16 and suffering from mild to moderate depression or anxiety. 

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Contact details, map and directions

Hellesdon Hospital, Norwich

Tel: 01603 421421

Address: Drayton High Road, Norwich, Norfolk, NR6 5BE

Get directions to Hellesdon Hospital, Norwich

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Hellesdon Hospital, Norwich

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

84.43% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

129.90% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91.53% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123.52% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 1440 responses. 3757 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 1440 responses. 3757 staff work at this trust.

Friends and Family Test score: Mental Health

92%Patients recommend this hospital. 199 responses.

Latest reviews of this hospital

Treatment post suicide attempt. Diag: Acute Depression, PTS

I required care and treatment after attempting (and fortunately failing) to take my own life. This is the result of spending time as a m...

21 September 2017

Didn't pick up on my PTSD

Despite being seen by many therapists, none picked up on the PTSD. I also had 2 lots of CBT which were useless.

17 August 2017

Do not enter tjat hospital

I have been out of hellesdon a year and its been the best time of my life. I have received more help from the community then i did in hos...

23 February 2017

refused to listen to patients

I did not want to see these people, but when they rung me they said 'either you make the referral or we will' even after i said i wasn't ...

20 January 2017

dangers should be closed

poor administration of drugs, unkind bullying by staff the hospital smells senseless meaningless detainment for no revisioon of leave, te...

25 December 2015

Last updated on 05 September 2016.

Information supplied by Norfolk and Suffolk NHS Foundation Trust