Princess Of Wales Hospital

01353 652000 Lynn Road, Lynn Road , Ely, Cambridgeshire, CB6 1DN

4.5 out of 5 stars

Based on 42 ratings for this hospital


The Princess of Wales Hospital (Cambridgeshire Community Services NHS Trust) sees more than 40,000 patients a year through its specialist outpatient services.The Princess of Wales Hospital is a former RAF establishment that opened in 1940. It was renamed from RAF Ely in 1987 following a visit from HRH the Princess of Wales and in 1993 was taken over by Lifespan Healthcare NHS Trust and began to develop its services.

The main hospital site is open from 8.30am to 6pm.  For individual service opening times please contact the service direct.


Safe staffing levels

Our nursing staff treat those in their care with compassion and respect, in patient’s homes, wards and clinics across the Trust.

NHS England and the Care Quality Commission have issued joint guidance on publishing staffing levels on our inpatient wards. To view the latest report, click here.

Integrated response point (IRP) District Nurses, OT, Reablement: 0844 931 0045

As a patient, carer or relative sometimes you might need to turn to someone for help, advice or support.  Please do not hesitate to e mail or telephone Patient Advice and Liaison Service (PALS), if you have any questions relating to services delivered from this hospital, clinic or health centre. 

PALS opening hours are Monday to Friday 9 am to 5 pm, not including public holidays. 

 If you call and the number is engaged, please leave a short message, including your name and telephone number along with dialling code, and we will contact you as soon as possible.

Cambridgeshire Community Services NHS Trust - PALS

Tel: 0800 013 2511

Cambridgeshire and Peterborough NHS Foundation Trust - PALS

Tel: 0800 376 0775

Integrated Care 24  (IC24)
Patient Line - 111
Website -

Contact details, map and directions

Princess Of Wales Hospital

Tel: 01353 652000

Address: Lynn Road, Lynn Road, Ely, Cambridgeshire, CB6 1DN


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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Princess Of Wales Hospital

This hospital is managed by Cambridgeshire Community Services NHS Trust

Care Quality Commission inspection ratings

% of patients who have been hurt in a fall in the last 3 days

1.62% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.22% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Staff - Care

8888% staff recommend this hospital for care. 94 responses. 2141 staff work at this trust.

Friends and Family Test score: Staff - Work

6969% staff recommend this hospital as a place to work. 94 responses. 2141 staff work at this trust.

Friends and Family Test Score: Community

97%Patients recommend this hospital. 1554 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Friendly, caring and professional.

Everyone I met at the hospital was friendly, caring and professional. As a generally nervous patient, this makes a huge difference to...

23 June 2016

Patient misinformed and mislead

Last Wednesday evening had an accident whilst bellringing and hurt my finger very badly. 1st thing on Thursday morning 16/06 I attended t...

20 June 2016


Telephoned to see if i could get antibiotics real bad cystitis they were very unhelpful and would not help as i have had cystitis in ...

18 June 2016

disappointed in way my father was dealt with.

This weekend my father took himself off to minor injuries with a bad back ache and kidney pain, he apparently was also finding it diffic...

24 April 2016

severe pain

I went to princess of wales hospital Saturday and from the time i walked in explained my situation and was seen and dealt with,was within...

6 March 2016

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Last updated on 04 July 2016.

Information supplied by Cambridgeshire Community Services NHS Trust