Princess Of Wales Hospital

Telephone: 01353 652000
Address: Lynn Road, Lynn Road, Ely, Cambridgeshire, CB6 1DN
Website: http://www.cambscommunityservices.nhs.uk

4.5 out of 5 stars

Based on 35 ratings for this hospital

Overview

The Princess of Wales Hospital (Cambridgeshire Community Services NHS Trust) sees more than 40,000 patients a year through its specialist outpatient services.The Princess of Wales Hospital is a former RAF establishment that opened in 1940. It was renamed from RAF Ely in 1987 following a visit from HRH the Princess of Wales and in 1993 was taken over by Lifespan Healthcare NHS Trust and began to develop its services.

The main hospital site is open from 7.30am to 6.30pm.  For individual service opening times please contact the service direct.

 

Safe staffing levels

Our nursing staff treat those in their care with compassion and respect, in patient’s homes, wards and clinics across the Trust.

NHS England and the Care Quality Commission have issued joint guidance on publishing staffing levels on our inpatient wards. To view the latest report, click here.


As a patient, carer or relative sometimes you might need to turn to someone for help, advice or support.  Please do not hesitate to e mail or telephone Patient Advice and Liaison Service (PALS), if you have any questions relating to services delivered from this hospital, clinic or health centre. 

PALS opening hours are Monday to Friday 9 am to 5 pm, not including public holidays. 

 If you call and the number is engaged, please leave a short message, including your name and telephone number along with dialling code, and we will contact you as soon as possible.
 
01480 355 184
0800 013 2511
07507 195 375
ccs-tr.pals@nhs.net

 

For urgent care Cambridgeshire - 6pm to 8am 
Patient Line - 111
Admin Line - 01223 726050
Website - www.urgentcarecambridgeshire.co.uk

Contact details, map and directions

Princess Of Wales Hospital

Tel: 01353 652000   Fax: 01353 652003

Address: Lynn Road, Lynn Road, Ely, Cambridgeshire, CB6 1DN

Website: http://www.cambscommunityservices.nhs.uk

Get directions to Princess Of Wales Hospital

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Departments and services

Useful numbers:

Welney Ward - 01353 652194

Outpatient Clinics - 01353 652016

Medical Records - 01353 652015

Physio clinics – 01353 652046

Xray – 01353 652075

Minor Injuries - 01353 656675

MRC Epidemiology Unit - 01353 652082

To search for a specific treatment, use our full list of departments

Quality of service at Princess Of Wales Hospital

This hospital is managed by Cambridgeshire Community Services NHS Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test score: Staff - Care

90% of staff would recommend this organisation as a place to be treated. 128 responses. 3501 staff work at this organisation.

Friends and Family Test score: Staff - Work

64% of staff would recommend this organisation as a place to work. 128 responses. 3501 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Fantastic service

We are so lucky to have such a fantastic minor injuries unit. Other areas must be very envious. The service is so speedy, with no long ...

30 September 2014

Medical Treatment fine - manners non existent

I was visiting Newmarket on Friday to enjoy the races on Friday night, my partner was hosting a customer event. On Thursday evening whil...

4 August 2014

Unreasonably Long Delay for Physio Appointment

I was referred to the Physio Department by my Rheumatologist on 6th March 2014, they sent a letter to the Princess of Wales on 20th March...

17 July 2014

Wonderful staff!

After my daughter(3yrs) trapping her finger in the car door, I was advised by our surgery to take her to minor injuries unit. The staff...

2 July 2014

Minor injury unit

Went this morning with my son. Swiftly seen. Unfortunately they have no X-ray facilities at the weekend. As we went with suspected fractu...

28 June 2014

Nearby Hospitals

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Last updated on 30 June 2014.

Information supplied by Cambridgeshire Community Services NHS Trust