Countess Mountbatten House

Telephone: 023 8047 7414
Address: Moorgreen Hospital, Botley Road, West End, Southampton, Hampshire, SO30 3JB
Website: http://www.suht.nhs.uk/cmh

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Overview

Countess Mountbatten House (CMH) is a regional NHS palliative care service. It provides a specialist palliative (end of life) care service for patients with advancing cancer, and for their families, providing all levels of care. The hospice is set in attractive gardens on the east of Southampton.

This coordinated, interprofessional hospice, community and hospital service for those in the greater Southampton area includes:

  • Specialist palliative care beds
  • a Beacon Award specialist palliative care team in the community
  • an enthusiastic specialist hospital palliative care team a dedicated day care service
  • a Beacon Award winning education team
  • a research environment to improve the care and support we offer.

There is  no A&E service at Countess Mountbatten House. The nearest Emergency Department is at Southampton General Hospital.

Contact details, map and directions

Countess Mountbatten House

Tel: 023 8047 7414   Fax: 023 8047 3501

Address: Moorgreen Hospital, Botley Road, West End, Southampton, Hampshire, SO30 3JB

Website: http://www.suht.nhs.uk/cmh

Email: PALS@suht.swest.nhs.uk

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Departments and services

CMH provides a specialist palliative (end of life) care service for patients with advancing cancer.

There is no A&E at CMH.

To search for a specific treatment, use our full list of departments

Quality of service at Countess Mountbatten House

This hospital is managed by University Hospital Southampton NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.78% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.96% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

100 from 5 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

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Last updated on 30 July 2014.

Information supplied by University Hospital Southampton NHS Foundation Trust