Weston General Hospital

01934 636363 Grange Road, Uphill , Weston-Super-Mare, BS23 4TQ
http://www.waht.nhs.uk

4 out of 5 stars

Based on 101 ratings for this hospital

News:

  • Trust announces temporary overnight closure of A&E from 4 July
  • News from Weston General Hospital
  • News and views from Weston

Overview

Nurse with patient

Weston General Hospital is part of Weston Area Health NHS Trust – the smallest acute Trust in England.

We're a small, friendly, patient-focused NHS General Hospital, with over 2,000 staff who help us deliver a range of excellent clinical services both on-site and in partnership with larger hospitals across Bristol and Somerset. 

We provide acute and rehabilitation hospital services, and some community health services, to residents of the North Somerset area – a population of around 212,000 people.

Our services include Orthopaedics, a midwife run maternity unit, an Oncology Day Unit, Cardiology, WISH sexual health clinic, day surgery, general surgery and an  Emergency Department (temporarily closed between 22.00-08.00). Please note there is no Walk In Centre at Weston Hospital.

We also provide specialist support for elderly patients such as a dementia cafe and stroke services. 

Our patients' well-being is at the heart of everything we do. A clean environment and good facilities are as important to patients in hospital as their clinical care.

In a national survey we scored highly for cleanliness with a 98% rating. Our food was also voted among the best in the region scoring 98.9%. We cater for all lifestyle and religious dietary requirements and we offer vegetarian, halal, kosher and gluten free options. We also have a Costa Coffee in the front entrance and Rafters restaurant on the ground floor.

Our in-patients also benefit from free Wi-Fi in hospital and can listen to in-house entertainment from our award winning Sunshine radio station.

We offer a full chaplaincy service for people of all faiths and we are also able to provide private facilities for our patients through The Waterside Suite where all profits go back into the hospital. 

For more information, please visit www.waht.nhs.uk.

 

Weston General Hospital's A&E Department will be temprarily closing overnight from 4th July 2017. Full details HERE.   

 

Contact details, map and directions

Weston General Hospital

Tel: 01934 636363   Fax: 01934 647029

Address: Grange Road, Uphill, Weston-Super-Mare, BS23 4TQ

Website: http://www.waht.nhs.uk

Email: wnt-tr.PressOffice@nhs.net

Get directions to Weston General Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Trust announces temporary overnight closure of A&E from 4 July

The Care Quality Commission (CQC) has today published its report following an inspection of Weston General Hospital in February and March 2017.  The Trust was given an overall rating of ‘Requires Improvement’, the same as its previous rating in 2015.

However, one area of continued concern – emergency and urgent care services - was rated ‘Inadequate’.  The service has historic and ongoing issues, particularly around recruiting and retaining permanent doctors within the team. The CQC wants to see significant changes.

James Rimmer, Chief Executive of Weston Area Health NHS Trust, welcomed the report and fully accepted its findings.  He said:

“Whilst we are pleased the CQC has recognised we have made some significant improvements since our last inspection, due to the efforts of our hard-working staff, we know we still have some way to go to make sure all our patients get the best possible care across all services all of the time.

“Since the follow-up inspection in March, we have already delivered improvements. This includes revising our systems for admitting and discharging patients; improving the flow of patients through the hospital; working with local GPs so they can refer and admit patients directly to the hospital for urgent care without having to come through A&E; and partnering with a neighbouring Trust to share consultant expertise, clinical supervision and training.

“However, we agree with the CQC that our urgent and emergency care services are not sustainable in the way they are currently organised.  Our A&E has been fragile for several years. We have severe challenges with recruiting and retaining senior doctors to staff our A&E department 24 hours and day, seven days a week, and now need to find new ways to address this.”

“We are at risk of falling short of providing safe levels of staffing in our A&E department at night.  Our staff have worked incredibly hard to shore-up the department but despite significant efforts we just can’t recruit enough permanent doctors and are very dependent on temporary and locum staff.  That isn’t sustainable for such a highly specialist clinical team and poses an intractable problem for the Trust.

“Today we are announcing that we will be temporarily closing our A&E at Weston overnight from Tuesday 4 July 2017, between 10pm and 8am, because we can’t provide safe staffing levels overnight from then.  This is not an easy decision to make, but patient safety is our number one priority.”

The department will remain fully open in the day between 8am and 10pm, the times when about 80% of people who use Weston’s A&E service attend.  All other Weston hospital services are unaffected. 

During the closure:

  • Call non-emergency NHS 111 where you will be directed to the best medical care for you
  • Call 999 for any serious or life-threatening conditions.
  • Patients transferred to Bristol or Taunton overnight will be brought back to Weston if appropriate as soon as they are fit enough to continue their treatment and recovery here, normally within 2-3 days.

    This is a temporary measure.  No permanent changes to A&E services or any other services in the hospital will be made without a full public consultation. 

    Read the full article HERE.

    We understand many of you will have questions and concerns around the planned temporary overnight closure of our Emergency Department from the 4th July. HERE  we have included a Q&A which we hope provides some reassurances and addresses any questions you might have. 

     

     

    Associated document

    Patient Letter 140617.pdf (.pdf, 325.3 KB)

    Last updated on 26 June 2017.

    News from Weston General Hospital

    For all the latest news from Weston General Hospital, please visit the news section of our website HERE. 

    Last updated on 17 February 2016.

    News and views from Weston

    Weston logo

    Follow us on twitter @WestonNHS for all our latest news from the hosptial and Trust. 

     

    Alternatively visit our website www.waht@nhs.net.

    Last updated on 27 October 2014.

    Quality of service at Weston General Hospital

    Care Quality Commission inspection ratings

    Requires Improvement
    Visit CQC profile

    % of registered nurse day hours filled as planned (Hospital)

    97.72% of planned level - This shows how well the ward's staffing requirements are being met

    % of Unregistered care staff day hours filled as planned (Hospital)

    108.40% of planned level - This shows how well the ward's staffing requirements are being met

    % of registered nurse night hours filled as planned (Hospital)

    95.76% of planned level - This shows how well the ward's staffing requirements are being met

    % of Unregistered care staff night hours filled as planned (Hospital)

    115.23% of planned level - This shows how well the ward's staffing requirements are being met

    Friends and Family Test: Inpatient

    97%Patients recommend this hospital. 648 responses

    Friends and Family Test score: A&E

    99%Patients recommend this hospital. 165 responses

    Friends and Family Test score: Maternity

    Friends and Family Test score: Staff - Care

    67staff recommend this hospital for care. 76 responses. 1669 staff work at this trust.

    Friends and Family Test score: Staff - Work

    47staff recommend this hospital as a place to work. 76 responses. 1669 staff work at this trust.

    Friends and Family test score: Outpatients

    94%Patients recommend this hospital. 297 responses.

    Latest reviews of this hospital

    Urgent visit to A & E

    I took my husband to A & E at 6pm with shortness of breath and pain in his leg. Within 2 hours he was seen and assessed by a Doctor w...

    18 August 2017

    treatment in a&e

    cant fault the treatment I received in a&e from staff, when admitted for stomach pains, only short wait, for results thanks to all co...

    15 August 2017

    Peace of mind

    I attended the A&E/AEC as an outpatient for three consecutive days from 1 Aug and was very impressed with the service I received. ...

    8 August 2017

    AEC amazing

    I took my husband to A and E today with severe leg pain . Triage took us to AEC . We were there all day the care he received was amazing ...

    3 August 2017

    Rheumatology

    I am a patient of a Consultant in Rheumatology. I cannot praise them and their team enough for the care and effiency I have received this...

    21 July 2017

    Nearby Hospitals

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    Last updated on 04 July 2017.

    Information supplied by Weston Area Health NHS Trust