Lindley Group Practice

Flu Vaccinations

The Practice has the Flu vaccines in stock from September to February each year.  Patients with the following medical conditions are eligible to a Flu vaccine free of charge.  Please contact reception for an appointment during these months.

Chronic Respiratory Disease

Chronic Heart Disease

Chronic Kidney Disease

Chronic Liver Disease

Chronic Neurological Disease

Diabetes

Weakened immune system by treatment or disease

All pregnant women

Household contact of an immunocompromised individual

Frontline health workers or social care workers

 

 

Last updated on 16 August 2012.

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NEW TELEPHONE NUMBER

In response to overwhelming comments in a patient survey regarding access to the surgery by telephone, we implemented a new telephone system on 2nd August 2012  (0844 3878342).    At peak times, there will be a queue system however, this will ensure your call is answered rather than getting an engaged tone. 

Worried about the cost?

0844 numbers are often mistaken as more costly  when actually 0844 numbers can  be cheaper to call from a landline than geographic numbers beginning with 01 and 02.  Confusion such as this can obscure the reality that enhanced telephony and the use of an 0844 number by a GP practice is all about improving access to NHS services for patients.  For patients whose phone providers do charge excessively for calls to 0844 numbers, we also have a local geographic number available which is  01484 503349.

For more information, there are leaflets available from reception, just ask.

Last updated on 16 August 2012.

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SELF CHECK IN FACILITY

In response to a patient survey late 2011/early 2012, to help reduce queues at the reception desk,  we now have a self check in facility.   This is for patients attending appointments at the surgery.  It is very simple and quick to use.

Last updated on 16 August 2012.

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TEXT REMINDERS

To reduce the amount of missed appointments, we now have a text reminder service for appointments booked in advance.  You will receive a text reminder 24 hours prior to your appointment.   It is important to keep reception informed of any changes to your contact details including yor mobile number.

Last updated on 16 August 2012.

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