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Burntwood Health & Wellbeing Centre

01543 687440 High Street, Chasetown , Burntwood, Staffordshire, WS7 3XH

2.5 out of 5 stars

Based on 29 ratings for this GP surgery


  • Norovirus Outbreak
  • Happy New Year!
  • Winter Pressures


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Our aim is to promote excellence in General Practice and keep patients at the heart of everything we do.

At Burntwood Health & Wellbeing we pride ourselves in providing a friendly, welcoming and professional primary care service and are very passionate about giving the highest quality healthcare at all times. 

Anyone can be seen at this practice who have a GP/Practice Nurse related issue.  We see our own registered patients but we will also see patients who are registered elsewhere.   We only have an allocated number of appointments per day and all patients need to be given an appointment time.  Please call ahead to ensure an appointment is available for you. 

We are always interested in feedback so that we can understand what we do well and how we can improve.  Please feel free to leave a review and our Practice Manager, Catrina Cornwall, will always respond promptly.

We look forward to seeing you!

Opening times

Reception times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00

Surgery times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00

Last verified on 28/06/2012


  • Dr Victoria Louise Clegg

To read more about us and to find other staff members please view our staff page.

GPs at this practice

0 male and 1 female GP

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to view your record is available Online access to view your record

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital


We provide all of the usual GP services including ear syringing and joint injections. We also see walk-in patients from anywhere in the UK or abroad. You will need an appointment, even as a walk-in, so you will need to ring ahead.

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Our facilities

We have a modern, comfortable building with excellent facilities, including several large meeting rooms. Our car parking is excellent although limited at busy times. Disabled access.

Latest news

Norovirus Outbreak


You may have heard that there is a current Norovirus outbreak and some hospitals have closed wards due to this. Norovirus is a highly contagious virus which spreads by contact and in the air. If you suffer from diarrhoea, nausea, frontal headache and dizziness you may have norovirus. It is safe to take Imodium or Loperamide for most patients (if in doubt contact us). Ice lollies, crisps and squash are the best foods to consume. Symptoms last for 48-72 hours typically but you may feel weak for about one week. If you have any serious health issues like kidney failure then do contact us. Hopefully in the future there may be a vaccine. Good hygiene will help. Take care!

Last updated on 27 February 2015.

Happy New Year!

We would like to wish all of our patients a very happy and healthy 2015 and we look forward to helping you keep those health-related New Year resolutions. We value all of our patients very highly and would like to wish you all the very best, from the whole team at BHWC. 

Last updated on 27 February 2015.

Winter Pressures

You may have heard on the news about the pressure that the NHS is under due to the winter illnesses that are prevalent, such as flu, bronchitis and norovirus. If you are having unsually severe symptoms or trouble breathing then do let our receptionists know and we will endeavour to see you or direct you to hospital. Please rest assured, our team is doing its absolute best to see as many patients as possible. We hope you do have a happy and healthy Christmas. 

Last updated on 27 February 2015.

Cancer Care

Laptop couple

Cancer has never been more treatable, with cure rates for breast and colon cancer at their highest ever thanks to early detection through National Screening Programmes. Nonetheless, it is still a devastating diagnosis for most patients and we will be here for you every step of the way. Dr Clare Hutchings is our Cancer Lead GP and we have monthly meetings with our practice nurses, MacMillan Nurse and District Nursing Team to ensure seamless care. If you're worried about cancer do not delay - see a GP as soon as possible for the best possible outcome. Prevention is always better than cure and maintaining a healthy lifestyle is one of the surest ways of preventing cancer.  

Last updated on 22 December 2014.

Prostate Cancer


This month is 'Movember' where men are encouraged to grow moustaches for prostate cancer. Prostate cancer is usually 'silent' initially so if you have a family history of prostate cancer, then do come and see us to discuss the PSA blood test. It is not a straight-forward test but can help to detect this cancer early which gives the best chance of cure. 

Last updated on 27 February 2015.

Book your flu jab now!

Flu is so miserable and potentially dangerous why wouldn't you?! If you're over 65, have heart, lung, kidney or immune problems, diabetes, cancer or are pregnant then please do book as soon as possible. If you are unsure whether you qualify, please just ask our friendly reception staff. Many thanks!

Last updated on 27 February 2015.

Avoiding Unplanned Admissions

Dr and pt

For patients with chronic diseases we want to do everything we can to prevent deteriorations which may result in an emergency admission to hospital, which can be a stressful experience for patients and their families. If you fit into this category you will be receiving an invitation to come and discuss your 'care plan' with a nominated GP. Obviously sometimes admissions are necessary but our aim is to keep you in better health so that there is hopefully less need for this.   

Last updated on 22 December 2014.

Over 75's Nominated GP

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We recently sent letters to all of our patients aged over 75 giving them a named GP who will be their regular doctor for administrative and clinical purposes. Where possible patients have been allocated to the GP who they most often see. If your named GP is not available then another GP will be available to deal with any issues. You are fully entitled to change your named GP if you have a particular preference.


Last updated on 22 December 2014.

Key facts

Registered patients


Friends and Family Test score: General Practice

80%Patients recommend this practice. 15 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Was brilliant but sadly no longer the case.

Used to be great,now service is terrible.Myself and my daughter have both been recently and the service from doctors is terrible.I went w...

24 November 2016

Worst GP surgery for registered patients

I hurt my shoulder last year and was in severe pain. I was constantly told it's tendernitis and it would go away with Physio therapy. Thr...

3 November 2016

Impossible to contact by telephone, and long waiting times

I reluctantly joined this practice due to poor service from another local GP, sadly the patient numbers on the website were outdated so t...

18 October 2016

disgusting telephone manner

Wouldn't bother wasting your time with this place!!! It used to be a great practice and now it's full of locums and a very unprofessional...

28 August 2016

Telephone Lines

It is extremely difficult to reach the center to make appointments or seek advice - even as a registered person.

5 August 2016

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 27 February 2015.

Information supplied by NHS South East Staffordshire And Seisdon Peninsula CCG