Dr R A Johnson, Halesowen Central Medical Practice – Tenlands Road

Practice survey

In conjunction with the PPG we carried out a survey on the practice with a cross section of patients.

Results:

Did you know that a doctors consultation is for 10 minutes and that you need to make 2 appointments for 2 separate issues

41 yes, 30 no

Would you like to receive a practice newsletter

26 yes, 45 no

Do you read the notices in the surgery and do you find them useful

59 yes, 11 no

Are you aware you can see a doctor of your choice

60 yes, 11 no

Is there anything about the surgery that you would like the PPG to look at on your behalf

6 yes (see below), 65 no

Can we please have a newsletter (2 patients suggested this)    

Please look into baby changing facilities

Can we have more appointment times and weekend surgeries

Please look at the noticeboards

As a result of the survey we will:

See if we can produce a newsletter

Ask NHS Dudley if they will erect a baby changing mat in the disabled toilet

Review  and update the noticeboards regularly

We are unable to extend our opening hours

                       

Last updated on 15 May 2012.

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Practice Leaflet

Associated document

Practice Leaflet (.txt, 40.12 KB)

Last updated on 22 January 2010.

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Patient Participation Group

We have recently set up a Patient Participation Group which we hope will develop in time.  We have recently given out a survey to patients and will publish the results in due course.  If you would like to join the group please speak to one of the Reception Staff. Meetings are held roughly every 6 to 7 weeks and due to parking are held at our Tenlands Road branch.

Last updated on 15 May 2012.

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Dr Modi

Please note that Dr Modi retired on 30 September 2011.  We would like to wish him well for the future

Last updated on 15 May 2012.

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Yellow Fever Centre

Patients who need Yellow Fever vaccinations can attend our other surgery at Halesowen Health Centre which is a registered Yellow Fever Centre

Last updated on 15 May 2012.

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FY2 Doctors

From time to time we have FY2 (Foundation Year 2) doctors within this practice.  FY2 doctors are qualified doctors who have spend their first year working in hospital and then spend their second year at various secondments.  Your permission will be sought prior to your involvement with the FY2 doctors.

Last updated on 15 May 2012.

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Patient Participation Group

Following on from the patient survey that was carried out we are in the process of publishing a patient newsletter which will be available to all patients in due course.

During one of the meetings a patient highlighted the welcome letter they had received when they went into Russells Hall Hospital.  The letter had been photocopied incorrectly with part of the wording missing.  As a group we wrote to the hospital and as such they have made changed to the information given to inpatients which is a success for the Group.

We will be relaunching our Patient Participation Group in due course. The members of the group will be involved in drafting the questionnaire which will then be given to patients. The results will be published on both this website and hopefully a website set up for the practice.

If you would like to join our Patient Participation Group then please contact Reception or write direct to the Practice Manager.

Last updated on 25 April 2013.

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