Adderley Green Surgery

01782 311266 Adderley Green Surgery, 28-30 Weston Street, Adderley Green , Stoke-On-Trent, Staffordshire, ST3 5DQ
https://www.adderleygreensurgery.nhs.uk

1.5 out of 5 stars

Based on 4 ratings for this GP surgery

News:

  • Read Our Practice Newsletter
  • Named GP
  • ON LINE ACCESS TO RECORDS

Overview

Adderley Green Surgery

Welcome to our NHS Choices site.  We are based on the outskirts of Longton, serving the patient population of Adderley Green, Longton, Weston Coyney, Bentilee and Berry Hill.

Our team consists of 1 male GP, 2 female GPs, 3 female Nurse practitioners, 1 female Pharmacist Practitioner, Practice Nurses, Health Care Assistant, as well as managerial and admininstration support staff. 

We are a small friendly practice offering a wide range of services.  Further information is also available on our practice website at: http://www.adderleygreensurgery.nhs.uk/

 

Appointments Update

Following patient feedback, please note that we have now changed our early morning appointment slots to late night appointments on Tuesday evenings for people who have difficulty attending during the day.   

(Updated 8th March 2016)

FEEDBACK

we have been working hard to improve and expand on the services that we offer to all of our patients.  However, we are always looking for new ideas and suggestions, whether it be  new services, easier access or generally just to make your visit a more comfortable experience.  Your views are important to us so feel free to contact us at any time, or why not join our Patient Participation Group who meet regularly to discuss practice issues.

Dont forget to take a look at our newsletter letter to keep you up to date with all our practice news.

Bev Heath - Practice Development Manager

March 2016

Opening times

Reception times

Monday 08:00 - 18:00
Tuesday 08:00 - 19:30
Wednesday 08:00 - 18:00
Thursday 08:00 - 13:00
Friday 08:00 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 09:30 - 11:3015:30 - 17:30
Tuesday 08:30 - 10:3016:00 - 19:30
Wednesday 09:30 - 11:3015:30 - 17:30
Thursday 09:30 - 11:30
Friday 09:30 - 11:3014:00 - 17:30
Saturday Closed
Sunday Closed

Public holidays

2016
Aug 29Closed

Out of hours

If you have an urgent problem when the surgery is closed, please telephone:

NHS 111 to be signposted to the appropriate service for you.

Other useful numbers to use in an emergency are:

Hanley Health & Wellbeing Centre: 0300 123 6759

Midway Medical & Walk In Centre: 01782 66375

You may walk into Haywood Walk In Centre, High Lane, Burslem between 7am -10pm on weekdays and 9am-10pm at weekends.

Please utilise these options before attending A&E, unless you have a life threatening emergency.

Last verified on 08/03/2016

Additional information

Please note that the practice is CLOSED between 1-2pm on the second Wednesday of each month for staff training.

Doctors

  • Dr Sri Sundaram
  • Dr Bala Sankarasubbu
  • Dr Jean Chigumbura

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 2 female GPs

Additional languages spoken

Tamil

Online facilities

  • Online appointment booking is not available Online appointment booking
  • Order or view repeat prescriptions online is not available Order or view repeat prescriptions online
  • Online access to view your record: Data not available Online access to view your record

This GP does not currently offer online services. Find out more about accessing online services.

Data source: HSCIC

Latest news

Read Our Practice Newsletter

Have a look at our newsletter, which aims to keep you up to date with all of our practice news and current health campaigns.  Please note we are also now on Facebook -  don't forget to like us!

Associated document

Newsletter September 2015 (.docx, 55.28 KB)

Last updated on 26 May 2016.

Named GP

As you may be aware, from April 2015, all practices have a requirement to inform registered patients of their named allocated GP and the named GP who has the overall responsibility for their health care and support.  The named allocated GP and named GP with overall responsibility for care for all registered patients at Adderley Green Surgery is Dr. Sri Sundaram. This does not mean that you can only see Dr. Sundaram, you may continue to see any other GP who is available within the practice. 

Bev Heath - updated May 2015

Last updated on 08 March 2016.

ON LINE ACCESS TO RECORDS

Online Services 

This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31stMarch 2016 date. 

These dates are subject to the necessary NHS GP systems and software being available to the practice.

 

This practice currently offers the facility for patients 

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient 

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by 31st March 2016.

 

Please note that as a security measure patients will be asked to provide consent and proof of identification prior to access being granted by the practice.

 

Last updated on 08 March 2016.

Training Practice

Adderley Green Surgery is now an accredited training practice in partnership with Keele Medical School.  Dr. Sundaram and Dr. Weldon are both qualified GP trainers.

We are currently training Year 4 medical students in practice, over a period of 4 weeks per student.   We had a our first student in October 2014 and we have received very positive feedback from them in relation to our practice team and patients.  

We are grateful for the support of all patients who are  willing to consult jointly with the GPs and medical student.  This has been invaluable to the development of skills and knowledge to our doctors of the future.

However, we appreciate that some patients would not be comfortable consulting with a medical student.  Just advise reception at the time of booking.

Please feel free to contact the practice if any further information is required.

 

November 2014 - Bev Heath

Last updated on 06 November 2014.

New Service

We have now extended the range of contraceptive services that we offer at the practice to include contraceptive implant and coil fittings.   We have a female GP, Dr. Bala, who will be running specific clincs for coil fittings/removals.

 An initial appointment for discussion with the GP will be required prior to these procedures.  Please ask at reception for more information.

 

We are also a DASH practice offering screening and contraceptive services to young people. If you have a C Card you may use this at this practice.

 

March 2016

Last updated on 08 March 2016.

NHS 111 - call before you go

Call 111 before you go to A&E. 

If you think you need to go to A&E, but it is not a 999 emergency, calling 111 first will help to signpost you quickly to the most appropriate service for you, which in some cases may be closer to home.

Last updated on 06 November 2014.

Self Care

Do you know how to self care for common minor ailments and how to access the appropriate services?  Our practice booklet will help you to make informed choices - download it here:

 

 

Associated document

Adderley Green Booklet (.pdf, 162.03 KB)

Last updated on 06 November 2014.

Know your NHS Campaign

Do you know how to access the appropriate care for you - please have a look at the attached guide to help you make an informed choice.

Associated document

KNOW YOUR NHS (.pdf, 2.65 MB)

Last updated on 01 May 2014.

Appointments System

We have been carefully monitoring our appointments system, which revealed that the majority of patients who book appointments in advance fail to attend, amounting to the practice losing about 20 appointments each week.  We have now re-designed our appointments system to offer patients easier access when urgent appointments are required and to reduce the rate of patients not attending.   A number of pre-bookable appointments are available for both morning and evening surgeries and can be booked in advance for up to 6 weeks for routine appointments.  The remainder of appointments are same day bookings which can be booked from 8.30am onwards.  A few on-line appointments will be available soon. 

We now offer late evening appointments on a Tuesday evening up until 7.30pm

We have taken on board the review posted regarding the appointments system and will continue to monitor the effectiveness  of the new system.

Please do not hesitate to speak to us directly if you have any comments or suggestions for any further improvements, we greatly value the views and opinions of our patients.

 

 

Last updated on 08 March 2016.

Pharmacy Minor Ailments Scheme

As an alternative to seeing your GP, why not try the Pharmacy First Scheme.  They are able to offer a wide range of treatments, free of charge for patients who do not normally pay for prescriptions.  Take a look at the attached poster for conditions that they are able to treat. 

Associated document

Pharmacy First Scheme (.pdf, 202.08 KB)

Last updated on 15 April 2015.

Update On Appointments System

We have had feedback that some patients are unable to obtain timely appointments and there is some confusion about the system that we operate,

To clarify, our GP rotas are an equal split of appointments that may be  booked in advance, the remainder are same day bookings.  Free advance appointment slots for routine appointments can be booked a few weeks in advance.  The advance booking slots may also be booked on line.

By request we have now included on line booking for Practice Nurse appointments.

We are constantly monitoring our appointments system and are still losing up to 60 appointments each month by patients who fail to attend, usally pre-booked appointments. 

We request that patients remember to cancel appointments that are no longer needed so that we may offer it to someone else.

Thank you for your co-operation.

Last updated on 01 May 2014.

Key facts

Registered patients

1829patients

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
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Latest reviews of this gp practice

excellent patient care

Seen the gp today and may I say it was nice to have a doctor who actually cares for their patients instead of just ticking the boxes and ...

27 January 2016

Unhappy

Can never get an appointment. Literally in the process of moving surgery. I always have a different doctor seeing me! It's awful when you...

20 July 2015

rude reception staff

Reception staff extremely rude and unhelpful and very nosey when you call for an appointment you are asked what the problem is which you...

18 February 2015

all the staff are male

Lovely surgery, however there is sometimes the need to see a female member of staff being a lady, and currently there is no lady nurse / ...

20 June 2014

need to see a nurse

This surgery is great but trying to see a nurse is proving very hard and frustrating, needs to be addressed or im going to have to move s...

20 June 2014

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 26 May 2016.

Information supplied by NHS Stoke On Trent CCG