Shropshire Walk In Health Centre

Telephone: 01743 273780
Address: Shropshire Walk In Health Centre, Whitehall, Monkmoor Road, Shrewsbury, SY2 5AP

4.5 out of 5 stars

Based on 19 ratings for this GP surgery


  • New CCG Website
  • Keele University School of Medicine Teaching Practice
  • Patient Advice and Liason Service (PALS) and Complaints.



Website is under construction but if you would like to view please go to

Shrewsbury overview

At the Shropshire Walk in Health Centre we provide a service to our patients from 8.00 am to 8.00 pm every day of the year.  We are a GP Practice that also operates as a walk in service for those people who have acute problems and require urgent non-emergency care.

At times, demand for this service can be high. We are unable to see patients beyond our closing time; during the evening we will assess the number of patients waiting to see a clinician. A decision will be made as to whether we are able to accept more patients onto the appointment list that evening.

If we are unable to see patients that evening we can offer an appointment the following day, or medical attention can be accessed through Shropdoc on 08444 068 888 or by attending the A & E department at the Royal Shrewsbury Hospital. We will always signpost our patients appropriately to alternative service providers.

New registrations are most welcome; a member of staff will be able to provide details of our catchment area.

We are unable to see walk in patients for:

Second Opinions


Medical Conditions lasting longer than 2 weeks

Initiating routine investigations/blood tests

Routine Management of ongoing medical problems

Med 3 (Sick notes)

Referrals (routine)

Ear Syringing

Commencement of Antidepressants

Chronic anxiety/Depression

*Repeat prescriptions

Dental Problems – Call 0844 4060 899

*Please see article below.

Immediate necessary prescriptions for such items as asthma inhalers and GTN sprays will continue to be issued according to clinical need. 

Opening times

Reception times


Surgery times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00

Last verified on 28/06/2012

Additional information

We are open every day of the year including Christmas Day and all other Bank Holidays.


  • Dr Laura Boyson
  • Dr Stephen Piers James
  • Dr Chethana Deshpande
  • Dr Dipa Chatterjee
  • Dr Parvinder Sethi

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 3 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to medical records is not available Online access to medical records
  • Online access to view test results is not available Online access to view test results

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: HSCIC

Latest news

New CCG Website

The New CCG Website is now live, you can view it at:


Last updated on 09 May 2013.

Keele University School of Medicine Teaching Practice

Research poster

We are delighted to announce that we are now an accredited Keele University School of Medicine teaching practice 2011-2012 for module 4.

Once again proving the standards of the Shropshire Walk-in Centre



Associated document

Patient leaflet - Taking part (.pdf, 195.63 KB)

Last updated on 06 November 2012.

Patient Advice and Liason Service (PALS) and Complaints.

The Patient Advice and Liason Service can be contacted by the methods listed below:

Text : 075 406 68541
Fax: 01782 298228
Freephone: 0800 030 4563  - There is also a 24 hour answer phone service.

Freepost Address:

Freepost Plus
Patient Services
Staffordshire Commissioning Support Unit
Heron House
120 Grove Road
Stoke on Trent

You can submit a complaint via email to:


Associated document

PALS & Complaints leaflet (.pdf, 537.49 KB)

Last updated on 24 February 2014.

Overseas Travel - registered patients only.

Travel Vaccines and advice.

Please download a pre-travel assessment form here

Associated document

Travel form for NHS Choices.pdf (.pdf, 148.1 KB)

Last updated on 11 November 2014.

How Flu Spreads

‘how the flu spreads’ video is now available on YouTube, click here to view.

Last updated on 14 October 2014.

Seasonal influenza vaccination


Protect yourself from Flu this year. Please check with reception to see if you are eligible for the Flu Vaccination.

Last updated on 19 August 2014.

Named Accountable GP for patients aged 75 and Over

As from April 2014 it is now a requirement that all patients who are 75 or over have a named accountable GP. This is to fulfil contract changes that have been agreed between the BMA’s General Practitioners and NHS Employers.


It means that all patients that are 75 or over will receive a letter from their surgery informing them who their named accountable GP will be.


Patients who are 74 at the moment will receive a letter as soon as they have their 75th birthday automatically, or if newly registering this will be provided to them once the registration process has been completed.


What this means to the patient.


The named accountable GP is the doctor who within each surgery has been chosen to oversee and look after this particular group of patients by liaising with all the rest of his or her colleagues to make sure that the best care possible is given to them.


Your named accountable GP may not be your doctor that you are regularly seeing.


Going forwards.


As the patient you don’t need to change anything that you do when coming to the doctor’s surgery or making appointments. As stated earlier if the doctor that is on the letter as your accountable GP is not the one you are used to seeing then please continue seeing who you would normally.



Last updated on 18 August 2014.

Health & Fitness


Information on Health & Fitness please Click Here 

Last updated on 07 March 2014.

Care Data

NHS Care Data Video

Better information means better care.

Sharing information in the NHS helps ensure that the quality and safety of services is consistent across the country. It can also highlight different diseases and conditions that may require more NHS investment. This is an opportunity for each of us to help the NHS provide high quality care for all.

 The patient information line is also there to answer any questions or concerns that people have about how their data are used for these purposes. The information line is open Monday to Friday, 8am to 8pm and on Saturdays from 9am to 3pm. The number to call is 0300 456 3531. A text phone service is also available on 0208 7428620

Please Click Here to watch the latest Care Data video 

Visit the NHS Choices website at:


Associated document

Patient Leaflet (.pdf, 2.15 MB)

Last updated on 07 March 2014.

Summary Care Records

Below are links to leaflets for the Summary Care Record and a copy of their Opt Out Form


Last updated on 28 February 2014.

Useful Health Information/Charities we support

NSPCC gives health advice including informative videos and leaflets

CRUSE for bereavement support

Last updated on 28 February 2014.

Contact Carers Direct

Telephone:   0808 802 0202


Helpline Information


Email : 

Office Hours

Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.


Last updated on 28 February 2014.

Charity Fund Raising

Charity poster

Thank you for all your help in raising money for the above charities.


Associated document

shropshire charities poster 1.png (.png, 402.47 KB)

Last updated on 14 February 2014.

Repeat Prescriptions

The Shropshire Walk in Heath Centre has been asked not to issue repeat prescriptions for Walk in Patients unless under exceptional circumstamces. 

For more information see attached letter


Associated document

Letter re repeat prescriptions from SCPCT 2012.jpg (.jpg, 245.81 KB)

Last updated on 06 December 2012.

Research News

Please read this leaflet which will give you information regarding research

Associated document

Use of your medical records (.pdf, 107.95 KB)

Last updated on 06 November 2012.

Key facts

Would recommend the surgery

90.1% - Among the best

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Saturday care.

Called early evening with my daughter. I cannot speak highly enough of the care she received, a brilliant service, thank you, she is wel...

31 August 2014

Walk in service 08/08/14

I used the walk in service today on the advice of the pharmacist the service was excellent . I was dealt with by reception in a effici...

9 August 2014

Couldn't ask for a better GP practice

I have been a registered patient for many years now and through out my time at the surgery I have always found it accessable and all the ...

10 July 2014

very good experience

walk in clinic is really good, i have always been able to see a doctor. they are very helpful and thorough.

29 May 2014

have used the monkmoor rd drop in centre bout 3 times

And have always found the staff doctors and nurses friendly efficient and most helpful we l are most fortunate to have such a

12 May 2014

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 11 November 2014.

Information supplied by NHS Shropshire CCG