Three Villages Medical Practice, Stourbridge Health & Social Care Centre

PATIENT SURVEY 2012/2013

In January 2913 the Practice met with 3 Villages Patient Representative Group (PRG) to discuss and agree the outlines of a patient satisfaction survey.  When the survey was complete we met again to agree an action plan for 2013.  The findings of the survey can be found on the accociated document and are also available on our website, www.3villages.co.uk and on posters in both surgeries.

Associated document

Three Villages Patient Action Plan (website) 2012-2013.doc (.doc, 46 KB)

Last updated on 25 April 2013.

Back to top

Practice Leaflet

Please read our practice leaflet

Associated document

Practice Leaflet 2012 (.doc, 83.5 KB)

Last updated on 16 August 2012.

Back to top

CHANGE OF TELEPHONE NUMBERS FROM 09 JANUARY 2012

With effect from 09 January 2012 our telephone numbers will change as follows.  Callers to the old numbers will hear a recorded message giving the new numbers and will need to replace the handset and redial.

APPOINTMENTS

Old numbers:  01384 444259/444260

New number:  01384 322500

GENERAL ENQUIRIES

Old number:  01384 395054/395352

New number: 01384 322501

Last updated on 06 January 2012.

Back to top

Advanced Nurse Practitioner

Our Advanced Nurse Practitioner, Jayne Baker, joined us in April 2010.  Jayne has undertaken a degree course which enables her to see patients who in the past would have been seen by a doctor. 

She can consult, examine, diagnose and prescribe for problems including sore throats, earache, headached, back ache, joint pains, abdominal pains, rashes, urine infections.  She is also trained to do emergency contraception and family planning. 

However, babies under 3 months old, patients with depression or mental health problems, male patients requiring intimate examination and patients with ongoing problems being treated by the doctor should book appointments with a GP and not the nurse practitioner.

Last updated on 06 January 2012.

Back to top