The Brownhill Surgery

New online service for making appointments and requesting repeat medication

Patients can make appointments and cancel appointments with any GP, Nurse or healthcare assistant online. Patients can also request repeat medication online directly from their clinical record and monitor when the prescription is available for collection. Please see our website www.brownhillsurgery.co.uk and follow the links to VOS (Vision online services). We would encourage patients to register for this service.

Last updated on 11 February 2013.

Back to top

Patient Survey/ Patient Participation Group

If you are willing to join our patient reference group and help us with future practice surveys (no more than 2/3 per year), please send an email address to hamp-pct.Brownhill@nhs.net including PRG in the title, your name and date of birth. Most recent PRG report available further down this page. We would like to thank our patient reference group for their help with our last survey.

Last updated on 03 May 2012.

Back to top

Patient Reference Group Survey Report 2011-12

Associated document

Patient Reference Group Survey Report 2011-12 (.doc, 58.5 KB)

Last updated on 03 May 2012.

Back to top

NHS HEALTH CHECKS

We are participating in the National Health Check Programme. Our patients aged 40-74 years who do not have pre-existing medical conditions will receive an invite to a health check appointment at the surgery once every five years. If you receive an invite we would encourage you to follow the instructions in the letter and make the appointment for your screening check.

Last updated on 03 May 2012.

Back to top

Patient Reference Group Appendix A

Associated document

Patient Reference Group Appendix A (.xls, 41.5 KB)

Last updated on 03 May 2012.

Back to top

ARMED FORCES & MILITARY VETERANS

We welcome patient registrations from ex-members of the Armed Forces. If you register/have registered with us please make sure we know you were a member of the Armed Forces.

Last updated on 03 May 2012.

Back to top

OUT OF HOURS TELEPHONE NUMBER

If you require urgent medical assistance which cannot wait until the surgery re-opens, please hang up and call 1-1-1. Calls to the NHS 111 service are free from both landlines and mobiles

Or alternatively if you are calling from outside of the area where the NHS 111 service is available but are registered with a GP practice that is within the 111 area or are calling on behalf of someone within the 111 area, you should hang up and call 01962 718697. Please note that calls to this number are charged for.

Last updated on 11 February 2013.

Back to top

TEXT MESSAGING SERVICE

We operate a text messaging service for clinic invites and practice information and a text reminder service for certain surgery appointments. We would encourage patients to sign up to use this service. Please contact reception on 023 8025 2414 or email hamp-pct.Brownhill@nhs.net for further information.

Last updated on 03 May 2012.

Back to top

Flu immunisation annual campaign at Brownhill

Flu clinics will be available to book from September each year. Eligible patients are advised to contact reception from September to book an appointment. Patients are encouraged to attend a Saturday clinic.

 If you are eligible to receive a flu immunisation and do NOT WISH TO TAKE UP THE OFFER, please text a reply if you receive invites by text message, complete the tear off slip on invite letters or complete a refusal form at reception. Your co-operation would be greatly appreciated.

Last updated on 11 February 2013.

Back to top

Patient Regerence Group Survey Report

Patient Reference Group Report 2012-13

Associated document

2012-13 Report PRG.doc (.doc, 38.5 KB)

Last updated on 28 March 2013.

Back to top