Thistlemoor Road

Telephone: 01733 551988
Address: Thistlemoor Medical Centre, Graham Youngs Medical Village, Peterborough, Cambridgeshire, Cambridgeshire, PE1 3HP
Website: http://www.thistlemoor.co.uk

3.5 out of 5 stars

Based on 17 ratings for this GP surgery

News:

  • Graham Young Medical Village
  • Opening access and improving care with HCAs
  • Is this the general practice of the future?

Overview

Welcome to Thistlemoor Medical Centre!

We are a central Peterborough General Practice looking after 15,000 Patients. 

We are a teaching practice and teach medical students from Imperial College and Cambridge University as well as training doctors preparing to be General Practitioners.
 
The purpose of this site is to provide information to our current patients, future patients and people seeking information about our services. 

We host other services that deliver endoscopy, colonoscopy, ultrasound scanning and aortic aneurysm clinics.
 
We offer advanced access to any of our 15,000 patients who wish to see a Doctor between 8:30am and 10:30am. Patients will be seen on a first come first serve basis and will be given a choice of clinician. If this clinician has a full list we will ask the patient to see another clinician.
 
We offer a full general practice service including health promotion clinics for diabetes, asthma, Chronic Obstructive Pulmonary Disease (COPD), heart disease and high blood pressure. We also offer minor surgical procedures on site. 

Afternoon appointments are available from 4pm - 6pm daily except for Thursday when the surgery has a half day. 

We promote and would like all of our patients to take an active interest in maintaining their own health as far as possible with assurance that expert help and advice will be available when necessary at both primary and secondary care levels.
We have a car park located at the rear of the surgery with a capacity for around 140 car spaces. This is accessed from Lincoln Road between the Motor-land car sales site and the community church on Lincoln Road just beyond the triangle. 
The surgery is centrally located within easy reach of bus routes and there is a chemist close to the surgery.
 
The premises have been extended and modernised to provide comprehensive facilities for patients. 
Please refer to our practice website - www.thistlemoor.co.uk for further details. 

 

Opening times

Reception times

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday Closed

Surgery times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 12:00
Friday 08:00 - 18:30
Saturday 08:00 - 10:00
Sunday Closed

Out of hours

Out of hours care is provided in Peterborough - please phone - 01733 293 838 to speak to the service. 

This will be daily from 18:30 - 0800 am (Monday to Friday) all day (Saturday, Sunday and Bank Holidays)

NHS 111

A new medical telephone service - is now available in Cambridgeshire and eterborough. 

NHS 111 has been introduced to help make it easier for residents to access local health services, advice and information. People living in Cambridgeshire and Peterborough can now call 111 when in need of medical help fast, but it isn’t a 999 emergency. 111 is available 24 hours a day, 7 days a week, 365 days a year and calls from landlines and mobile phones are free. 

Last verified on 27/08/2014

Additional information

How does it work? 111 will connect the caller to a team located in Peterborough of fully trained call advisers, who are supported by experienced nurses and paramedics. They will ask the caller questions to assess the symptoms, and give them the healthcare advice they need or direct the most appropriate and available local service. Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If NHS 111 advisers think you need an ambulance they will arrange for one to be sent to you. People living in the Cambridgeshire and Peterborough area should continue to call their GP for non-urgent medical advice. The 111 service is being provided by Herts Urgent Care, an organisation that has a proven track record in providing the 111 service elsewhere. Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Doctors

  • Dr Azhar Chaudhry
  • Dr Mehr Ahmed
  • Dr Gordon Porter
  • Ismat Batool
  • Dr Emma Hamilton
  • Dr Neil Modha
  • Dr Jitendra Modha
  • Dr Nalini Modha

To read more about us and to find other staff members please view our staff page.

GPs at this practice

4 male and 4 female GPs

Online facilities

  • Online appointment booking is not available Online appointment booking
  • Order or view repeat prescriptions online is not available Order or view repeat prescriptions online
  • Online access to medical records: Data not available Online access to medical records
  • Online access to view test results is not available Online access to view test results

This GP does not currently offer online services. Find out more about accessing online services.

Data source: HSCIC

Latest news

Graham Young Medical Village

Associated document

Graham Young Medical Village (.doc, 3.75 MB)

Last updated on 17 January 2008.

Opening access and improving care with HCAs

Associated document

Opening access and improving care with HCAs (.pdf, 1.35 MB)

Last updated on 17 January 2008.

Is this the general practice of the future?

Associated document

Is this the general practice of the future? (.doc, 45.5 KB)

Last updated on 17 January 2008.

Is this the general practice of the future? Taken from BBC NEWS ONLINE:

DSC_0099-400x400.jpg

BBC News Online examines why a GP surgery in Peterborough is attracting attention at the highest levels of government Dr Nalini Modha sees just one in every three patients who walks through her surgery door.

But far from being hauled before the General Medical Council, this Peterborough GP is the toast of many colleagues and even government ministers. Dr Modha and her GP husband Jitendra have set up what could become the NHS surgery of the future.

It's a surgery where doctors take something of a backseat and where nurses and receptionists are at the fore. It's a surgery where patients are more likely to be seen by a nurse than a doctor and where they are unable to make appointments.

But it's also a surgery where patients wait just 20 minutes to be seen by a health professional and where GPs are always available to see the sickest atients.

Given all that, it is perhaps unsurprising that Thistlemoor Medical Centre has attracted attention at the highest levels of overnment.

Previously the practice has opened its doors to Health Minister Rosie Winterton as well as senior members of the British Medical Association and neighbouring doctors.

So what is so special about Thistlemoor Medical Centre?

"We have changed the way the practice is organised," says Dr Modha.

"We have changed the way we, as GPs, work and changed the way our nurses and receptionists work."

The changes are apparent as soon as the patient walks through the door.

In most other practices, receptionists will tell patients to "take a seat and the doctor will see you shortly".

At Thistlemoor, the receptionists or healthcare assistants to give them their proper title can carry out basic health tests, such as blood pressure checks, and can also give general health advice.

"All our medical records are on computer and we don't take appointments, so they have time to do this," says Dr Modha.

All of the patients are then seen by one of five nurses. They carry out an examination and decide what treatment, if any, is needed.

The nurses use a computer-based protocol, developed by Dr Modha, to guide them through the consultation. The protocol sets out what questions they should ask and treatment options. Dr Modha has drawn up over 100 protocols, covering conditions from headaches to chest pains.

"The protocols mean nurses can now treat the patients. They are happy and the patient is happy," says Dr Modha.

"If the case is more complicated or if the nurse or patient needs reassurance then we are on the other end of the phone or down the corridor and can pop in to offer assistance."

The system, which has been up and running for a while now, has proved popular with patients.

"We haven't had any complaints," says Dr Modha. "Of course, we have had niggles here and there but we have explained to patients that we are more available to them now than we were before.

"In the past, patients may have had to wait hours to see us but now we are available to see them much more quickly.
"It has freed up my time to enable me to do what a doctor needs to do.

And patients can still ask to see us if they want to. They are never denied access to a GP."

Dr Modha believes that other GP practices around the country could benefit from adopting a similar system.

"Not every patient who comes through the surgery door has a medical problem.

"In some cases, they are just looking for a little bit of advice or some reassurance. "Our system enables us to filter those patients through and to ensure everybody's time is used more appropriately," she says.

"I think some GPs are afraid to give nurses more power.

"Some worry that the nurses may miss something and others are concerned about their own role - what will happen to doctors?

"But they shouldn't. The system works for doctors, nurses and patients."

Last updated on 09 August 2010.

Pulling together in general practice

Associated document

Pulling together in general practice (.pdf, 1.46 MB)

Last updated on 17 January 2008.

Key facts

Would recommend the surgery

73.6% - In the middle range

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Latest reviews of this gp practice

This is a superb example to other surgeries

Show me any other surgery in the vicinity that offers a daily system where you can access a clinician on the day. Previous surgeries I ha...

23 August 2014

Best Practice

i cant thank Gp's enough for their excellent care, Every one at the practice is very professional and very warm welcoming, Reception Sta...

18 August 2014

Too many patients

I have been with this surgery for the last ten years but now it has got too big. Before you see a doctor you have to explain your probl...

14 August 2014

If only others could emulate...

Name me another doctors surgery in Peterborough where you can just present yourself during morning hours and be seen? I do not know of on...

12 August 2014

Extremely pleased with visit

Having had a painful shoulder for some weeks, I visited without a confirmed appointment and was dealt with in a reasonable time frame. I ...

25 July 2014

Patient Participation Group

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Nearby Branches

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Last updated on 27 August 2014.

Information supplied by NHS Cambridgeshire And Peterborough CCG