Thistlemoor Road

Telephone: 01733 551988
Address: Thistlemoor Medical Centre, Graham Youngs Medical Village, Peterborough, Cambridgeshire, PE1 3HP
Website: http://www.thistlemoor.co.uk

3 out of 5 stars

Based on 13 ratings for this GP surgery

News:

  • Graham Young Medical Village
  • Opening access and improving care with HCAs
  • Is this the general practice of the future?

Overview

Opening times

Reception times

Monday 09:00 - 18:30
Tuesday 09:00 - 18:30
Wednesday 09:00 - 18:30
Thursday 09:00 - 12:00
Friday 09:00 - 18:30
Saturday 09:00 - 10:45
Sunday Closed

Surgery times

Monday 09:00 - 18:30
Tuesday 09:00 - 18:30
Wednesday 09:00 - 18:30
Thursday 09:00 - 12:00
Friday 09:00 - 18:30
Saturday 09:00 - 10:45
Sunday Closed

Out of hours

01733 551988

Last verified on 28/06/2012

Doctors

  • Dr Azhar Chaudhry
  • Dr Mehr Ahmed
  • Dr Tahmina Ruhi
  • Dr Irina Davis
  • Dr Neil Modha
  • Dr Jitendra Modha
  • Dr Nalini Modha
  • Dr Raphael Zerafa
  • Dr Danielle Witherick
  • Dr Saima Qureshi

To read more about us and to find other staff members please view our staff page.

GPs at this practice

10 GPs

Online facilities

  • Online appointment booking is not available Online appointment booking
  • Order or view repeat prescriptions online is not available Order or view repeat prescriptions online
  • Online access to medical records: Data not available Online access to medical records
  • Online access to view test results is not available Online access to view test results

This GP does not currently offer online services. Find out more about accessing online services.

Data source: HSCIC

Latest news

Graham Young Medical Village

Associated document

Graham Young Medical Village (.doc, 3.75 MB)

Last updated on 17 January 2008.

Opening access and improving care with HCAs

Associated document

Opening access and improving care with HCAs (.pdf, 1.35 MB)

Last updated on 17 January 2008.

Is this the general practice of the future?

Associated document

Is this the general practice of the future? (.doc, 45.5 KB)

Last updated on 17 January 2008.

Is this the general practice of the future? Taken from BBC NEWS ONLINE:

DSC_0099-400x400.jpg

BBC News Online examines why a GP surgery in Peterborough is attracting attention at the highest levels of government Dr Nalini Modha sees just one in every three patients who walks through her surgery door.

But far from being hauled before the General Medical Council, this Peterborough GP is the toast of many colleagues and even government ministers. Dr Modha and her GP husband Jitendra have set up what could become the NHS surgery of the future.

It's a surgery where doctors take something of a backseat and where nurses and receptionists are at the fore. It's a surgery where patients are more likely to be seen by a nurse than a doctor and where they are unable to make appointments.

But it's also a surgery where patients wait just 20 minutes to be seen by a health professional and where GPs are always available to see the sickest atients.

Given all that, it is perhaps unsurprising that Thistlemoor Medical Centre has attracted attention at the highest levels of overnment.

Previously the practice has opened its doors to Health Minister Rosie Winterton as well as senior members of the British Medical Association and neighbouring doctors.

So what is so special about Thistlemoor Medical Centre?

"We have changed the way the practice is organised," says Dr Modha.

"We have changed the way we, as GPs, work and changed the way our nurses and receptionists work."

The changes are apparent as soon as the patient walks through the door.

In most other practices, receptionists will tell patients to "take a seat and the doctor will see you shortly".

At Thistlemoor, the receptionists or healthcare assistants to give them their proper title can carry out basic health tests, such as blood pressure checks, and can also give general health advice.

"All our medical records are on computer and we don't take appointments, so they have time to do this," says Dr Modha.

All of the patients are then seen by one of five nurses. They carry out an examination and decide what treatment, if any, is needed.

The nurses use a computer-based protocol, developed by Dr Modha, to guide them through the consultation. The protocol sets out what questions they should ask and treatment options. Dr Modha has drawn up over 100 protocols, covering conditions from headaches to chest pains.

"The protocols mean nurses can now treat the patients. They are happy and the patient is happy," says Dr Modha.

"If the case is more complicated or if the nurse or patient needs reassurance then we are on the other end of the phone or down the corridor and can pop in to offer assistance."

The system, which has been up and running for a while now, has proved popular with patients.

"We haven't had any complaints," says Dr Modha. "Of course, we have had niggles here and there but we have explained to patients that we are more available to them now than we were before.

"In the past, patients may have had to wait hours to see us but now we are available to see them much more quickly.
"It has freed up my time to enable me to do what a doctor needs to do.

And patients can still ask to see us if they want to. They are never denied access to a GP."

Dr Modha believes that other GP practices around the country could benefit from adopting a similar system.

"Not every patient who comes through the surgery door has a medical problem.

"In some cases, they are just looking for a little bit of advice or some reassurance. "Our system enables us to filter those patients through and to ensure everybody's time is used more appropriately," she says.

"I think some GPs are afraid to give nurses more power.

"Some worry that the nurses may miss something and others are concerned about their own role - what will happen to doctors?

"But they shouldn't. The system works for doctors, nurses and patients."

Last updated on 09 August 2010.

Pulling together in general practice

Associated document

Pulling together in general practice (.pdf, 1.46 MB)

Last updated on 17 January 2008.

Key facts

Would recommend the surgery

73.6% - In the middle range

More on how we perform

We are currently accepting new patients

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Latest reviews of this gp practice

Extremely pleased with visit

Having had a painful shoulder for some weeks, I visited without a confirmed appointment and was dealt with in a reasonable time frame. I ...

25 July 2014

Awful patient care

I called to book an appointment with a female doctor and informed I would need to wait a week and half to be able to see a specifically ...

5 July 2014

Blood test results

I came to surgery at the begining of May and had a fasting blood test, was told if they found anything would call me back to surgery. Ov...

19 June 2014

Patient care

My husband and I feel that our GP has given us first class care and gone out of their way to address our individual needs. They show gen...

4 June 2014

used to be good but not now

went for an appointment the other day and when I booked in at reception they asked me if I would need an interprenter? I replied not if ...

15 May 2014

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 28 June 2012.

Information supplied by NHS Cambridgeshire And Peterborough CCG