Oak Street Medical Practice

01603613431 Oak Street , Norwich, Norfolk, NR3 3DL

2.5 out of 5 stars

Based on 20 ratings for this GP surgery


  • Systmonline now available



Opening times

Reception times

Monday 08:30 - 13:3014:00 - 18:00
Tuesday 07:00 - 13:3014:00 - 18:00
Wednesday 08:30 - 13:3014:00 - 18:00
Thursday 08:30 - 13:3014:00 - 18:00
Friday 08:30 - 13:3014:00 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:30 - 13:3014:00 - 18:0018:00 - 20:00
Tuesday 07:00 - 08:0008:30 - 13:3014:00 - 18:00
Wednesday 08:30 - 13:3014:00 - 18:00
Thursday 08:30 - 13:3014:00 - 18:00
Friday 08:30 - 13:3014:00 - 18:00
Saturday Closed
Sunday Closed

Out of hours

For urgent appointments outside our normal surgery hours, please call the NHS 111 Service simply by dialing 111 - calls are free from landlines and mobiles.  This service is available 24 hours a day 7 days a week, 365 days a year.

Last verified on 10/12/2013


  • Dr Victoria Crowle
  • Dr Julian Adams
  • Dr Simon Cooke
  • Dr Christopher Dent
  • Dr Salah Estifanos
  • Dr Lucia Fitzpatrick
  • Dr Heidi Gure-Klinke

To read more about us and to find other staff members please view our staff page.

GPs at this practice

4 male and 3 female GPs

Additional languages spoken

Arabic, Eritrean, German

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Systmonline now available

Systmonline now available at Oak Street

With Systmonline you can book or cancel appointments, order repeat medication and update your contact details online - to obtain a user name and login simply call into the surgery with photographic id and the receptionist will help you.  For more information download our leaflet.  Also available is an app for the Iphone - download from Itunes.

Associated document

systmonline.pdf (.pdf, 532.86 KB)

Last updated on 09 December 2013.

Key facts

Registered patients


Friends and Family Test score: General Practice

92%Patients recommend this practice. 25 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Very disappointed in what used to be a good practice

I used to think this was a good practice - yes there were some issues with getting through at 8.30 in the morning and there could be a wa...

27 July 2017

Worst surgery I've been to.

Being pregnant I needed to be seen by my gp but couldn't get an appointment despite ringing first thing. The doctor is very rude and not ...

18 July 2017

Great practitioners, and friendly service.

I moved to this GP surgery about four years ago. The staff are always helpful and friendly. The treatment I have received has always been...

5 April 2017


The receptionist was rude and blamed me for receiving inaccurate information from another member of staff. I was unable to get the prescr...

13 March 2017

Feeling defensive over this surgery

I don't always get an appointment when I want and it is frustrating to be put on triage, however I have always managed to get on triage. ...

16 November 2016

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 10 December 2013.

Information supplied by NHS Norwich CCG