Greyfriars Health Centre

Telephone: 01493 335340
Address: Phoenix House, Howard Street South, GREAT YARMOUTH, Norfolk, NR30 2PT
Website: http://www.mhgreyfriars.co.uk/

3 out of 5 stars

Based on 12 ratings for this GP surgery

News:

  • Access to Health Records
  • Patient Satisfaction Survey
  • Practice Leaflet (Jan 14 Edition)

Overview

The Walk-in Centre at Greyfriars Health Centre is a convenient GP-led health service, available to the local community of Great Yarmouth and surrounding areas, where you can be seen without an appointment.

 

The Centre's services are available to everyone between 0800 - 2000, seven days a week, all year round, including all public holidays.

 

The Walk-in facility at Greyfriars is not designed for the treatment of long-term conditions or immediately life-threatening problems. However, Greyfriars does provide a full range of standard General Practitioner services to patients who are registered at the Centre.

 

The number of patients choosing to register at Greyfriars continues to grow, and we are still accepting new patients. Our practice is unique to the local area as it is the only practice that offers patients access to a doctor at their own practice every day of the year!

Opening times

Reception times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00

Surgery times

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00

Out of hours

NHS 111

Last verified on 24/02/2014

Additional information

Please note Greyfriars is open every day of the year between 0800 - 2000

Doctors

  • Dr Flora Hill
  • Dr Keivan Maleki
  • Dr Tajammal Mirza
  • Dr Patrick William Frew
  • Dr Peter Rowan
  • Dr Helen Kemp

To read more about us and to find other staff members please view our staff page.

GPs at this practice

4 male and 2 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to medical records: Data not available Online access to medical records
  • Online access to view test results is not available Online access to view test results

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: HSCIC

Latest news

Access to Health Records

As this is a popular news article currently, please see below link to NHS Choices and BBC News webpage on this subject.

The 'Better Information means Better Care' programnme was originally due to be rolled out across NHS England on 1 Apr 14, but has now been delayed until Autumn 14. This is to allow greater timescales for the distribution of information.

http://www.nhs.uk/nhsengland/thenhs/records/healthrecords/pages/care-data.aspx

http://www.bbc.co.uk/news/health-25988534

See below 'Opt Out form', please print, complete and return to the practice, we will do the rest.

Associated document

Patient Opt Out Form (.pdf, 463.61 KB)

Last updated on 26 February 2014.

Patient Satisfaction Survey

We are keen to ensure that you, the patient gets the best possible care at Greyfriars Health Centre. As such we run a patient satisfaction survey to enable us to improve upon areas that are deemed below par, or indeed continue doing what we are good at.

Please see link to the surgery survey, please complete and forward to GYWCCG.gfwalkincentre@nhs.net

Associated document

GPAQ-R_PDF_Fillable.pdf (.pdf, 270.98 KB)

Last updated on 24 February 2014.

Practice Leaflet (Jan 14 Edition)

Please see link to our latest Practice Leaflet. Should you have any questions relating to this or if your feel that the information is incorrect, please email: GYWCCG.gfwalkincentre@nhs.net or contact the surgery on 01493 335340/1

Associated document

20140116-Practice_Leaflet (Jan 14).doc (.doc, 131.5 KB)

Last updated on 24 February 2014.

New Staff

Due to our expanding patient list, we have recently recruited new staff members. Firstly welcome to Dr Helen Kemp who joined the Greyfriars team last month, next we have Dr Elian Perceli who will be joining in March 14 and lastly we have a new member of the Reception Team, Angela Gordon.

Last updated on 24 February 2014.

Patient Survey (Oct - Dec 13)

Please see below results from our latest survey

Associated document

Patient Survey Oct - Dec 13 (.doc, 1.19 MB)

Last updated on 10 February 2014.

Comments and Suggestion Form

If you have a comment, we have done well or wew could improve, please complete one of these forms and email it to the surgery or when next visiting, place in the box in the waiting room or give to the reception staff.

Constructive thoughts are always very welcome.

Associated document

Comments and Suggestion Form.doc (.doc, 34.5 KB)

Last updated on 11 December 2013.

FLOOD ALERT - MESSAGE FROM YOUR CCG

 

Press Release

05 December 2013

 

Accessing your GP during the floods

 

HealthEast has issued advice to make sure that every patient who needs to access a GP during the expected flooding is able to do so. Several practices could be affected by the flooding which means that they could be temporarily closed for a short time.

NHS Great Yarmouth and Waveney’s Clinical Commissioning Group has urged people in areas affected by flooding to:

• wait until the flooding has subsided to contact their GP for routine appointments

• contact a nearby GP surgery if you have an urgent problem and your practice is closed due to flooding

• remember to use the NHS 111 number if you urgently need medical help or advice but it's not a life-threatening situation. Call 111 if: 
        • you need medical help fast but it's not a 999 emergency 
        • you think you need to go to A&E or need another NHS urgent care service 
        • you don’t know who to call or you don’t have a GP to call 
        • you need health information or reassurance about what to do next

• visit your pharmacist for help and advice with minor illnesses

• remember the minor injuries unit at Beccles Hospital is open from 8am to 8pm, seven days a week

• only go to A&E if it is a medical emergency

Dr Jamie Wyllie, a local GP and director of clinical transformation with HealthEast, said: “Health and social care organisations are working closely together to help minimise any disruption to services.

“We would urge anyone whose GP surgery is affected by flooding and who has a routine appointment in the next 48 hours to consider if they could cancel this and wait until the situation has improved to rebook. If you have an urgent problem which cannot wait, and your surgery is closed due to flooding, please contact your next nearest surgery who will be able to help you.

“By following some simple steps, we can help make sure services remain available for those who most need them while also keeping disruption to a minimum.”

Last updated on 05 December 2013.

NHS 111

111

NHS 111 is a new service that has been introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

 

Last updated on 29 November 2013.

Seasonal Influenza Plan for 2013

For most people, flu is unpleasant but not serious. You will usually recover within a week.

The flu vaccine is offered free to people who are at risk to protect them from catching flu and developing serious complications. For further information and to see whether you are entitled to a free flu jab, click on this link to the NHS Choices page on Flu.

Greyfriars Health Centre is well underway with its seasonal flu campaign. Should you be at risk you can simply give reception a call (01493 335340/1) and this will be arranged for you.

Alternatively, if you do not meet the criteria but still wish to have a flu jab you may purchase one for £10.

Last updated on 26 November 2013.

Should I go to A&E?

The papers go on about a crisis in A&E, and who is to blame: is it the fault of GPs for not being open; the public for being ill; or the government underfunding the NHS?

Here at Greyfriars we are open 12 hours a day, 7 days a week, staffed by experienced Doctors and Nurses, yet some folk choose to attend A&E, even when we’re open! Every attendance at A&E costs about £140. Even if you decide the wait there is too long and you walk out, your GP will still be charged!

This costs the taxpayer, as well as getting in the way of true accidents and emergencies. There are of course some illnesses that need to go straight to A&E, such as fractures, cuts, burns, and emergencies like stroke and heart attack. But some patients are going to A&E for minor illnesses, problems they’ve had for years, or when they feel a bit unhappy.

Why would you travel to Gorleston to see a busy A&E doctor who doesn’t have your medical records, when you have your own GP who knows you available here at Greyfriars?!

If in doubt, do give us a ring first on 01493 335340 / 1, or after hours phone 111 for advice.

 

Last updated on 05 September 2013.

Shingles Vaccination

Shingles vaccination soon to be available

A vaccination against shingles will soon be available for two specific groups of patients:

1. Those patients whose date of birth falls on or between 2nd Sept 1942 and 1st Sept 1943

2. Those patients whose date of birth falls on or between 2nd Sept 1933 and 1st Sept 1934.

If you are in either group and would like to be vaccinated against shingles please leave your name with reception. We will contact you with further information in due course.

Last updated on 05 September 2013.

Patient Participation Group

Greyfriars PPG continues to grow with two new members joining at our meeting on 18th July 13.

Should you wish to join and have a say in how your practice is run, please contact either Reception or the practice PPG lead Yvonne Ellis (Deputy Practice Manager). If you wish to have a less formal part in this group, why not beome a 'virtual' PPG member and simply liaise with us via email.

Yvonne can be contacted via the generic email address:   GYWCCG.gfwalkincentre@nhs.net

Last updated on 19 July 2013.

Key facts

Would recommend the surgery

77.7% - In the middle range

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Don't go here

They never ring back you cant get a Doctor out for love or money...If i could get out i would find anther doctor any doctor but not one f...

30 April 2014

No problems!!

I work on holiday parks within the area and it's not always visage to go to my own doctor. Have been to grey friars around 4 times over t...

4 January 2014

The doctor

The doctor is the best doctor at the surgery they are very helpful the doctor talks to you about your treatment the doctor does what they...

17 December 2013

Worst gp

I understand the pressure on the NHS but one doctor on a Saturday is stupid and having all the radiators on full blast with no windows op...

14 December 2013

Worst Gp surgery. Walk in patients over register ones

I've been register with this center for 3 years and I haven't had any problems until this year 2013. Where to start? so many things.. F...

12 December 2013

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 04 April 2014.

Information supplied by NHS Great Yarmouth And Waveney CCG