Gateshead Home Support - Henshaws

01914611469 3 Red Admiral Court , Gateshead, NE11 9TW
https://www.henshawshousing.org.uk

This care provider has not been rated yet.

News:

  • Our wonderful CQC rating
  • Hannah, who uses Henshaws Home Support & Domiciliary Care Service
  • Henshaws is the one for me!

Overview

Henshaws Housing logo

Enabling you to maintain and develop skills which build independence and personal choice.

Our experienced staff team specialise in supporting people with a range of disabilities, including sight loss. We provide personalised flexible support; our individually tailored service helps you live as independently as possible in your own home.

We can help with:

  • Personal care and administering medication
  • Household tasks
  • Access to leisure and social activities
  • Emotional support
  • Supporting you to use your mobility or low vision aids
  • Making your home and environment more accessible.

We support every individual who uses our service to achieve their goals and live the life they choose.

A flexible service

Our service can be booked from just half an hour to help with specific tasks such as shopping or meal preparation. We also offer a sleep in service.

We can work within a variety of funding models, and we’re always happy to discuss individual requirements.

For more information, please visit our website or contact Ali Thornton on 0191 4611469         alison.thornton@henshaws.org.uk

Gateshead Home Support Service is part of Henshaws Housing and Support, run by Henshaws Society for Blind People. Registered charity no. 221888

 

Photo Gallery

Contact details, map and directions

Gateshead Home Support - Henshaws

Tel: 01914611469

Address: 3 Red Admiral Court, Gateshead, NE11 9TW

Website: https://www.henshawshousing.org.uk

Get directions to Gateshead Home Support - Henshaws

Latest news

Our wonderful CQC rating

We've just received the latest CQC inspection report, and it's great news!

  • Is the service safe?
  • Is the service effective?
  • Is the service caring?
  • Is the service responsive?
  • Is the service well-led?

YES!! We received a Good rating for everything.

Some of the stand out comments from the inspector were: 

"We found that people's care was delivered safely and in a manner of their choosing. People were supported in a way that reflected their wishes and assisted them to remain as independent as possible."

"Staff were well trained and encouraged to look for new ways to improve their work. Staff felt valued by the registered manager and this was reflected in the way they talked about the service and the registered manager. Staff received regular supervision and support."

"Staff worked to keep people involved in activities that mattered to them where possible. Relatives thought that staff were open with them about issues and sought their advice and support with the permission of the person."

"No one we spoke with had any issues or complaints about the service they received."

We're absolutely thrilled that an unbased report has confirmed what we knew - our staff are providing a wonderful, high-quality service that enables individulas to be as independent as possible. 

Last updated on 02 December 2016.

Hannah, who uses Henshaws Home Support & Domiciliary Care Service

Hannah and Laura hugging

"To begin with I needed more support and staff used to come round every morning to wake me and make sure I got out of bed! Now I have more independence so I can choose how I use the staff support which I receive per week. Jobs like cleaning the shower are difficult for me because of my disability but with this level of support I still feel like I can live in my own home.”

Last updated on 30 March 2016.

Henshaws is the one for me!

Bill and Andrew examining food stock

Listen to an interview with Andrew (a user of Henshaws Home Support Service) and Bill (his Personal Assistant), as they discuss why, sometimes, helping is not best!

https://audioboo.fm/boos/1853947-henshaws-is-the-one-for-me

 

Last updated on 11 February 2015.

Key facts about this care service

Care Quality Commission inspection ratings

Registered manager in post

Yes registered manager in post

Latest reviews of this care provider

No one has reviewed Gateshead Home Support - Henshaws .
Why not be the first?

Type of care provided by this organisation

Homecare

Supported living services

Learn more about these services

Alternative care options

Information and advice about suitable care and support.

Last updated on 02 December 2016.

Information supplied by Henshaws Society for Blind People